Ben Rose Reviews 

106
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and highly supportive, making their property transactions smoother. Many people highlight the excellent service, noting its efficiency, smooth process, and proactive communication that kept them well-informed and at ease throughout. However, some customers also noted issues with communication and responsiveness, experiencing delays in replies or unfulfilled promises for callbacks. A few other people also felt that the service could be less hands-off and more proactive, citing instances of disorganization or a lack of follow-up on important queries.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, knowledge, and friendly... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Customer service

Customers had ambiguous experiences with customer service, with many praising the excellent communication and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ben Rose have exceeded expectations with selling my property from valuation to sale. Achieved 10k over asking compared to other agents that valued it 30k below achieved sale price (W&J). Fanta... See more

Rated 5 out of 5 stars

We’ve just completed the purchase of our new home through Ben Rose (Bamber Bridge), and the experience was excellent from start to finish. From our first enquiry via RightMove to the final completio... See more

Rated 5 out of 5 stars

“Huge thanks to Lucy Jackson at Ben Rose Estate Agents in Chorley for all her help and support with the purchase of our recent property. She kept us up to date, chased solicitors and was quick to dea... See more

Rated 5 out of 5 stars

“I decided to use Ben Rose to help with the sale of my late father's house. A very emotional and stressful time. Cath assisted with valuing the property, and Marie guided me through the whole proces... See more


Company details

  1. Real Estate Agents

Written by the company

Ben Rose have quickly established ourselves as the up and coming agent offering the best value for money service. We pride ourselves on our impeccable personalised service combined with professional expertise, an in-depth knowledge of the local property market and our passion for property.


Contact info

4.2

Great

TrustScore 4 out of 5

106 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(106)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

From first meeting the sales team

From first meeting the sales team we new Ben Rose was the agents we wanted to rent our property for us. They gave us some good advise on what we should do prior to letting and they took over from there. We took the full package for them to look after it for us and all has worked very well.

December 2, 2017
Unprompted review
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Rated 5 out of 5 stars

Best estate agents in the area

Best estate agents in the area. Wouldn’t use anyone else. Their advice throughout has been invaluable and we really did receive a personal service not like another number like other estate agents! All the team are great! Keep up the good work and we look forward to working with you all again in the future!
Amie & Jack

December 2, 2017
Unprompted review
Rated 5 out of 5 stars

Carolyn came and Valued our Bungalow

Carolyn came and Valued our Bungalow, and it was sold in 24 hours at that valuation. Ben Rose is a family run estate agents and therefore they give there all when selling your property. The Staff are really helpful and the whole process is carried out in a friendly but professional atmosphere.
I would definitely recommend them to my family and friends, and would not hesitate to use them again.

December 2, 2017
Unprompted review
Rated 5 out of 5 stars

Two properties sold and counting - Excellent service!

We have sold 2 properties over the last few years through Ben and the team and have received a great service throughout both sales. Their helpful and pro-active approach achieved a minimal delay when negotiating and during the legalities. Would highly recommend and looking forward to the next one!

November 24, 2017
Unprompted review
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