After explaining that my debit card doesn’t work in most places in Indonesia, their team investigated and obviously found no fault with their card. All the terminals are faulty and the internet keeps... See more
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Accounts were transferred by Bendigo from Adelaide bank. However the transfer was badly handled, important details like tfn were not transferred and we have lost a lot of money. A terrible experience,... See more
Shocking service ..no service trying to speak to customer service on line. Waited an hour no sign of call being answered. I wanted to deposit an inheritance with them..a large amount of money. OMG rid... See more
Used my card to pay for something online which apparently breached the banks terms and conditions so my account has now lost features such as payid and I cannot transfer money using the app or e-banki... See more
A pack of jerks
I only stick with BB because it would be too hard to switch all by cards, money transfers, etc.
I'm pissed off by the fact that many BB auto tellers have removed the deposit option.
They're a pack of jerks who never listen to their creditors (Us).
August 20, 2021
Unprompted review
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Bendigo Bank . Just another Big Bank
Bendigo Bank pride themselves in not being like the big banks. In reality, that is exactly what they are. Almost impossible to talk to on the phone unless it's at their convenience. I spent 2 HOURS on hold for a simple task. ( I live in a rural area so phone is usually best option). That was a fortnight ago. Today tried the call back thing and it was an hour late at which time I was at work. I ended up speaking to a man with broken english who informed me that BBL don't have a dedicated complaints department and he would pass it on. I am still not certain if this is true or he was just ignorant! I have been with this lot since it was Bendigo Building Society, 25 years or so. I will be joining a Credit Union.
July 14, 2021
Unprompted review
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