Very nice site, good prices and quality. 4 stars because cooperation with DHL, who is their prefered vendor for delivery, was a bit cumbersome.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have placed over 20 orders at Bergfreunde.eu. The last one was for a pair of Scarpa hiking shoes. Unfortunately they were too big and I had to return them. Very simple process with the practical onl... See more
Bergfreunde stocks a range of items that we need for outdoor activities. They answer questions about these so that we know we are buying what we need. The staff are courteous, knowledgeable, and speak... See more
Everything flawless. I've ordered scarpa shoes and black/desired color wasn't on the stock. Because I am impatient, I ordered other color and actually they were so fast to stock the black version, I h... See more
Company details
Written by the company
Bergfreunde is your trusted destination for outdoor adventures. Whether you're hiking, climbing, cycling, running, or enjoying winter sports, you'll find a carefully curated selection of top-quality gear and apparel from the world's leading outdoor brands. Explore our range of outdoor clothing, footwear, climbing equipment, camping essentials, and much more, everything you need for your next adventure.
Contact info
Bahnhofstraße 26, 72138, Kirchentellinsfurt, Germany
- +49 7121 70120
- service@bergfreunde.eu
- bergfreunde.eu
4.4
Excellent
985 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 65% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
High-quality discounted products
Fast delivery, fast returns and refunds, high-quality discounted products
December 15, 2025
Unprompted review
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Excellent service and prompt delivery…
Excellent service and prompt delivery as always. Highly recommended it!
December 16, 2025
Unprompted review
Didn't opt in for marketing letters and…
Didn't opt in for marketing letters and they didn't care abut that and started filling my inbox wit spam.
December 17, 2025
Unprompted review
Reply from Bergfreunde.eu
Thank you for your review!
We are sorry that you still receive our marketing letters against your will!
Please contact us at https://www.bergfreunde.eu/contact/ so that we can fix your issue.
Best regards,
bergfreunde.eu
Reliable and great materials
December 12, 2025
Unprompted review
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Probably, my favourite online shop at the moment
Great selection of quality clothes, including some North American brands (Patagonia, Passenger), hard to find in the EU. Decent prices, often offering discounts. Absolutely flawless Customer Service, both, by email and phone. Fast deliveries.
December 25, 2025
Unprompted review
Awesome place to buy!
Many choices on products, fast and easy transactions, good offers and fast shipping! Excellent customer service!
Thumbs up!!!
December 7, 2025
Unprompted review
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The best online store in the EU!
The best online store in the EU. All year round sales and not the 5% that other stores give. It must have the largest stock in Europe. Had so many things delivered for my outdoor adventures not a single thing ever happened. I am really grateful to have them at a click of a button!
December 17, 2025
Unprompted review
All good.
Great choice of high quality items. Competitive prices. Fast delivery and easy returns.
December 4, 2025
Unprompted review
everything super
December 15, 2025
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good selection
good selection, fast delivery. Delivery costs are too high for smaller orders.
December 1, 2025
Unprompted review
My parcel arrived incomplete and they…
My parcel arrived incomplete and they didn't notify me
December 1, 2025
Unprompted review
Reply from Bergfreunde.eu
Thank you for your review!
We are sorry that your parcel has gone missing. We find this just as frustrating as you do!
Please contact us at https://www.bergfreunde.eu/contact/ so that we can find a solution for you.
Kind regards
bergfreunde.eu
Great services
Great services and products especially from my favourite brands and in good prices. The shipping and the package is excellent. It could be an extra discount offer for the activated members.
December 21, 2025
Unprompted review
Perfectly Package, never fail to deliver
Delivered when it stated, and always packaged so well
December 11, 2025
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Love Bergfreunde
Love Bergfreunde. Many orders over the last years and nothing but good experiences
December 20, 2025
Unprompted review
Excellent shopping site
In my opinion, Bergfreunde.de is an excellent shopping site. They offer a good variety of items to choose from, and there’s always something on sale if you’re hunting for a deal. Their service is also great—shipments are prompt, and their support system is responsive.
I did have a minor hiccup once with an item missing from my box at delivery, but they resolved it quickly and refunded me in no time. Overall, I’d definitely recommend this shop to others!
November 21, 2025
Unprompted review
Good job everytime I ordered
The products I ordered fit the description from the site. Like the promotions from time to time that allow me to discover, follow and buy some products when the price is good for my budget. Good delivery process and time.
December 10, 2025
Unprompted review
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