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BestDates Reviews 1,709

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,513 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and pleasant demeanor, noting their excellent service and understanding approach. Many people appreciate the opportunity to connect with others and have meaningful conversations, with some even finding long-term relationships. However, some customers expressed dissatisfaction with the pricing, finding the cost of credits and features to be too high. There were also occasional concerns about the website's outdated design and user experience, with some people reporting difficulties with verification processes and the inability to share contact information.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Website

Clients share ambiguous opinions on the website. Some reviewers praise it as a good site with a supportive... See more

User experience

Users describe ambiguous interactions with the user experience. While many reviewers praise the ease of... See more

Price

People report negative experiences with price, consistently expressing that the service is too expensive.... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ease of communication is your strongest point. Having to jump thru hoops to obtain contact information is frustrating. After achieving 5000 pts, you should be free to exchange what you want without in... See more

Company replied

Rated 4 out of 5 stars

Bestdates is trying to their best to match people accordingly. They gave that sense of responsibility to keep your details secured online. However, the cost of finding love and friendship is too costl... See more

Company replied

Rated 3 out of 5 stars

I really didn't get help to update my driver's license for my verification. I'm still needing help to update. Are you doing this so I won't pass your verification? All it asked for was a updated photo... See more

Company replied

Rated 3 out of 5 stars

I didn’t like that he told me he couldn’t deal with something that another employee had done for me and then he did solve my issue but I asked for just ten credits and he said no 😔😒 so disappointing... See more

Company replied


Company details

  1. #12 of 25 best companies in Dating Service

About BestDates

Written by the company

BestDates

BestDates is an online dating platform designed for those who are ready to begin again—with care, intention, and emotional clarity. Whether you’re returning to romance or simply seeking a fresh perspective, our space offers an inviting environment where communication is light, meaningful, and always respectful.

We understand that every story is different. That’s why BestDates lets you connect at your own pace, without pressure or expectation. Conversations unfold naturally, allowing you to express yourself with ease and connect with others who value warmth, kindness, and gentle honesty.

Here, you can engage in thoughtful exchanges that bring something meaningful to your day—whether it’s a new perspective, a shared laugh, or a small emotional spark. BestDates isn’t about rushing or forcing outcomes. It’s about making space for what could grow when the time is right.

Our platform is welcoming, supportive, and built around the idea that fresh starts matter. Discover the joy of emotionally present communication and take a step toward something that feels right for you—with simplicity and care. On BestDates, each message is a soft invitation to explore what’s next.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Most helpful with my problem

Most helpful with my problem. Greatly appreciated

May 12, 2026
BestDates logo

Reply from BestDates

Hi Tim,

Comments like this go a long way for the whole team, thank you for taking the time to share!

Best regards,
Rose from BestDates

Rated 1 out of 5 stars

It says it's free

It says it's free. Then hits you up for money.

May 12, 2026
BestDates logo

Reply from BestDates

Hi Randy,

Some features require credits to keep the platform safe and well-supported. Our team can help you find the right package and make the most of your experience, just reach out at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 4 out of 5 stars

How real is this

I'm not sure if I'm chatting with humans yet. But, the app is quick

May 11, 2026
BestDates logo

Reply from BestDates

Hi Gloria,

A lot of profiles on our platform are verified according to our Terms of Service, hope the experience gives you more confidence as you explore further. Glad the app is running smoothly!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

The people are nice and polite

The people are nice and polite

May 12, 2026
BestDates logo

Reply from BestDates

Hi Dee,

Glad the community has been such a highlight, hope it continues to bring great interactions your way!

Best regards,
Rose from BestDates

Rated 4 out of 5 stars

I'm kind

Looking for kindness

May 12, 2026
BestDates logo

Reply from BestDates

Hi Laurie,

Wishing you every success in finding what you're looking for, hope the platform delivers!

Best regards,
Rose from BestDates

Rated 1 out of 5 stars

P The girls stall

P The girls stall
Eating up my credits

May 11, 2026
BestDates logo

Reply from BestDates

Hi Michael,

Keeping communication safe and smooth takes resources, and that's where certain paid features come in. If you'd like guidance on credits or packages, don't hesitate to contact us at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 3 out of 5 stars

Going well thus far.

Going well thus far.

May 12, 2026
BestDates logo

Reply from BestDates

Hi Bright,

Nice to hear things are off to a good start! Take your time exploring, if there's anything we can do to make your experience even better, don't hesitate to get in touch at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

is very good

April 10, 2026
BestDates logo

Reply from BestDates

Hi Ergi,

Reviews like yours play a real part in how we grow, we appreciate you sharing it.

Best regards,
Rose from BestDates

Rated 1 out of 5 stars

no way to sort or filter messages in my inbox

no way to sort or filter messages in my inbox. everything is just dumped in together. hard to keep track of who I actually want to talk to

April 27, 2026
Unprompted review
BestDates logo

Reply from BestDates

Hi Giosuè,

Appreciate your feedback! Our team is constantly working to enhance the platform, and your feedback helps us along the way. In the meantime, if you need any help, feel free to reach out to us at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 4 out of 5 stars
BestDates logo

Reply from BestDates

Hi Sony

We appreciate your feedback. Take your time to get familiar with the platform, and reach out to support@bestdates.help if you have any questions.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Friendly encounters

Friendly encounters with men who wanted to get to know me instead of just hooking up. Not all women are there for that.

May 10, 2026
BestDates logo

Reply from BestDates

Hi Mercy,

Wonderful to hear the community has made such a good impression, hope it only gets better from here!

Best regards,
Rose from BestDates

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Too expensive.

Too expensive.. 65 credit finish in 3 reply message and emil .. it's ridiculous price

May 12, 2026
BestDates logo

Reply from BestDates

Hi Malica,

Certain paid features are part of what allows us to keep the platform safe and well-supported for everyone. If you have questions about credits or packages, our team is happy to walk you through the details at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Great experience

Great experience

May 11, 2026
BestDates logo

Reply from BestDates

Hi there,

Every piece of feedback moves us forward, thanks for taking the time to leave yours.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Honest feed back.

Honest feed back.. quick connection

May 12, 2026
BestDates logo

Reply from BestDates

Hi Cindy,

Happy to have you here, really glad things have been going well!

Best regards,
Rose from BestDates

Rated 3 out of 5 stars

Still evaluating

Still evaluating

May 11, 2026
BestDates logo

Reply from BestDates

Hi there,

Take your time, there's no rush! If there's anything we can do to make your experience better whenever you're ready, don't hesitate to get in touch at support@bestdates.help.

Best regards,
Rose from BestDates

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