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BestDates Reviews 1,708

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,513 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and pleasant demeanor, noting their excellent service and understanding approach. Many people appreciate the opportunity to connect with others and have meaningful conversations, with some even finding long-term relationships. However, some customers expressed dissatisfaction with the pricing, finding the cost of credits and features to be too high. There were also occasional concerns about the website's outdated design and user experience, with some people reporting difficulties with verification processes and the inability to share contact information.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Website

Clients share ambiguous opinions on the website. Some reviewers praise it as a good site with a supportive... See more

User experience

Users describe ambiguous interactions with the user experience. While many reviewers praise the ease of... See more

Price

People report negative experiences with price, consistently expressing that the service is too expensive.... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ease of communication is your strongest point. Having to jump thru hoops to obtain contact information is frustrating. After achieving 5000 pts, you should be free to exchange what you want without in... See more

Company replied

Rated 4 out of 5 stars

Bestdates is trying to their best to match people accordingly. They gave that sense of responsibility to keep your details secured online. However, the cost of finding love and friendship is too costl... See more

Company replied

Rated 3 out of 5 stars

I really didn't get help to update my driver's license for my verification. I'm still needing help to update. Are you doing this so I won't pass your verification? All it asked for was a updated photo... See more

Company replied

Rated 3 out of 5 stars

I didn’t like that he told me he couldn’t deal with something that another employee had done for me and then he did solve my issue but I asked for just ten credits and he said no 😔😒 so disappointing... See more

Company replied


Company details

  1. #12 of 25 best companies in Dating Service

About BestDates

Written by the company

BestDates

BestDates is an online dating platform designed for those who are ready to begin again—with care, intention, and emotional clarity. Whether you’re returning to romance or simply seeking a fresh perspective, our space offers an inviting environment where communication is light, meaningful, and always respectful.

We understand that every story is different. That’s why BestDates lets you connect at your own pace, without pressure or expectation. Conversations unfold naturally, allowing you to express yourself with ease and connect with others who value warmth, kindness, and gentle honesty.

Here, you can engage in thoughtful exchanges that bring something meaningful to your day—whether it’s a new perspective, a shared laugh, or a small emotional spark. BestDates isn’t about rushing or forcing outcomes. It’s about making space for what could grow when the time is right.

Our platform is welcoming, supportive, and built around the idea that fresh starts matter. Discover the joy of emotionally present communication and take a step toward something that feels right for you—with simplicity and care. On BestDates, each message is a soft invitation to explore what’s next.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice 👌 and good

Nice 👌 and good

September 9, 2025
BestDates logo

Reply from BestDates

Hi there,

Your thoughts matter to us, and we appreciate you sharing them.

Best regards,
Rose from BestDates

Rated 4 out of 5 stars

I like to go outdoors to be grounded with the Earth.

The woman asks knowing questions of interest. I'm interested in Latina woman not Oriental or white.

May 10, 2026
BestDates logo

Reply from BestDates

Hi Dayl,

So nice to hear you've found someone special, wishing you all the best as things develop!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Loving caring

I am experiencing greet opportunities for excitement

May 12, 2025
BestDates logo

Reply from BestDates

Hi Oluwaseun,

Wishing you every success in finding what you're looking for, hope the platform delivers!

Best regards,
Rose from BestDates

Rated 1 out of 5 stars

they eventually sorted my problem but I…

they eventually sorted my problem but I had to follow up twice before anyone responded. should not have to chase a support team

May 3, 2026
Unprompted review
BestDates logo

Reply from BestDates

Hi Barri,

Glad the issue was eventually resolved! We’re continuously working on improvements, and your input plays a valuable part in that process. If you ever need assistance in the future, our team is available at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Is very good to have a life partner

Is very good to have a life partner

June 11, 2025
BestDates logo

Reply from BestDates

Hi Rose,

Couldn't agree more, hope the platform helps you find exactly that! Wishing you all the best.

Best regards,
Rose from BestDates

Rated 1 out of 5 stars

Avoid this fake dating site

Avoid this fake dating site. Total scam relying you to spend top ups and gifts. Person your chatting with always has an exuse why they cant phone you or have video calls. I am taking legal action against them ..stay well clear of this ..

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

I appreciate that it was easy to create…

I appreciate that it was easy to create a profile.
I liked the options provided. It would be nice to write in options

May 8, 2026
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Reply from BestDates

Hi Sioux,

Glad the setup was smooth. Your suggestion, feedback like yours helps us understand what matters most to our users. Hope you continue to enjoy the platform.

Best regards,
Rose from BestDates

Rated 3 out of 5 stars

Can’t really say yet

Can’t really say yet. Too soon.

May 9, 2026
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Reply from BestDates

Hi Carol,

Take your time exploring, there's no rush! If you ever need a hand navigating, our team is always available at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Calm and friendly...and intelligent and sexy.

Sexy, well-mannered, beautiful, friendly, kind, charming, stylish, smiling, humorous, warm, average body

February 1, 2026
BestDates logo

Reply from BestDates

Hi there,

Nice to hear you've found someone special, hope the connection keeps growing into something truly special!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

I just started

I just started

May 10, 2026
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Reply from BestDates

Hi Tony,

Great to have you here! Take your time exploring and hope it brings some wonderful connections your way.

Best regards,
Rose from BestDates

Rated 1 out of 5 stars

It's all about credits or points

It's all about credits or points
It's a way for some one to get rich off of lonely people

May 10, 2026
BestDates logo

Reply from BestDates

Hi there,

Credits are designed to help us maintain a secure and well-supported environment for everyone, you only spend on what you actively choose to engage with. If you have any questions or need help finding the best option for your budget, our team is happy to assist at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 4 out of 5 stars

The rapid response to my profile it’s…

The rapid response to my profile it’s surprising and overwhelming. The sight seems to be filled with beautiful women.

May 10, 2026
BestDates logo

Reply from BestDates

Hi Gerald,

Nice to know you're having such a positive experience with the people here, that's what it's all about!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Great im happy

Great im happy

May 9, 2026
BestDates logo

Reply from BestDates

Hi Linda,

Thats lovely to hear, glad you took a moment to share your thoughts, we don't take that for granted.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

I just signed up and got messages…

I just signed up and got messages already

May 10, 2026
BestDates logo

Reply from BestDates

Hi Tasha,

It`s a promising start, wish it keeps developing in the right direction!

Best regards,
Rose from BestDates

Rated 1 out of 5 stars

Not bad so far

Extremely expensive, I used it for 30 min chat and paid 11£ for credits to be able to continue the chat. And again I was restricted from chat I ran out of credits again.
People I chatted to, seem to be scam because they don’t exchange contact or anything to proof that they’re real people.

May 10, 2026
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Reply from BestDates

Hi Rania,

Nice to hear the experience has been good so far. If there's anything we can do to make your experience even better, feel free to reach out at support@bestdates.help, we're happy to help!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Gave me valuable information

Gave me valuable information

May 10, 2026
BestDates logo

Reply from BestDates

Hi Patricia,

It's always great when the team's effort gets noticed, thanks for sharing!

Best regards,
Rose from BestDates

Rated 3 out of 5 stars

More screening about geographic…

More screening about geographic location. I don't want to keep chatting with people that don't live by me

May 10, 2026
BestDates logo

Reply from BestDates

Hi Laurie,

You can use the "Filter" button at the top of the user list to narrow down profiles by location and find members closer to you. If you need any help navigating the filters, our team is happy to assist at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Chat right away

May 10, 2026
BestDates logo

Reply from BestDates

Hi Elba,

Nice to hear the experience has been good so far, wishing you many more great chats ahead!

Best regards,
Rose from BestDates

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