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BestDates Reviews 1,705

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,513 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and pleasant demeanor, noting their excellent service and understanding approach. Many people appreciate the opportunity to connect with others and have meaningful conversations, with some even finding long-term relationships. However, some customers expressed dissatisfaction with the pricing, finding the cost of credits and features to be too high. There were also occasional concerns about the website's outdated design and user experience, with some people reporting difficulties with verification processes and the inability to share contact information.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Website

Clients share ambiguous opinions on the website. Some reviewers praise it as a good site with a supportive... See more

User experience

Users describe ambiguous interactions with the user experience. While many reviewers praise the ease of... See more

Price

People report negative experiences with price, consistently expressing that the service is too expensive.... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ease of communication is your strongest point. Having to jump thru hoops to obtain contact information is frustrating. After achieving 5000 pts, you should be free to exchange what you want without in... See more

Company replied

Rated 4 out of 5 stars

Bestdates is trying to their best to match people accordingly. They gave that sense of responsibility to keep your details secured online. However, the cost of finding love and friendship is too costl... See more

Company replied

Rated 3 out of 5 stars

I really didn't get help to update my driver's license for my verification. I'm still needing help to update. Are you doing this so I won't pass your verification? All it asked for was a updated photo... See more

Company replied

Rated 3 out of 5 stars

I didn’t like that he told me he couldn’t deal with something that another employee had done for me and then he did solve my issue but I asked for just ten credits and he said no 😔😒 so disappointing... See more

Company replied


Company details

  1. #12 of 25 best companies in Dating Service

About BestDates

Written by the company

BestDates

BestDates is an online dating platform designed for those who are ready to begin again—with care, intention, and emotional clarity. Whether you’re returning to romance or simply seeking a fresh perspective, our space offers an inviting environment where communication is light, meaningful, and always respectful.

We understand that every story is different. That’s why BestDates lets you connect at your own pace, without pressure or expectation. Conversations unfold naturally, allowing you to express yourself with ease and connect with others who value warmth, kindness, and gentle honesty.

Here, you can engage in thoughtful exchanges that bring something meaningful to your day—whether it’s a new perspective, a shared laugh, or a small emotional spark. BestDates isn’t about rushing or forcing outcomes. It’s about making space for what could grow when the time is right.

Our platform is welcoming, supportive, and built around the idea that fresh starts matter. Discover the joy of emotionally present communication and take a step toward something that feels right for you—with simplicity and care. On BestDates, each message is a soft invitation to explore what’s next.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

My experience so far have been nothing…

My experience so far have been nothing but great experience

April 10, 2026
BestDates logo

Reply from BestDates

Hi Tammy,

Good to have your take on things, thanks for taking the time to share it.

Best regards,
Rose from BestDates

Rated 3 out of 5 stars

I love this site good and easy

I love this site good and easy

May 16, 2025
BestDates logo

Reply from BestDates

Hi Millisa,

Happy to hear the platform has been good and easy to use! If there's anything that could take your experience to the next level, don't hesitate to share at support@bestdates.help, we'd love to hear your thoughts.

Best regards,
Rose from BestDates

Rated 1 out of 5 stars

Interface is a bit dated

The buttons and the font look like they havent been updated since 2015. It functions okay but it doesnt feel like a premium experience when the design is this far behind other modern platforms. A fresh coat of paint would go a long way 😑

April 26, 2026
Unprompted review
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Reply from BestDates

Hi there,

We're continuously working on improving the platform experience, and comments like yours help us understand what matters most to our users. We'll make sure your thoughts reach the right team. If you have any other suggestions, don't hesitate to get in touch at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

My customer service from George was exceptional

Your customer service from George was very respectful and quick I have worked in customer service before I became ill but I would employ George with no hesitation.

December 28, 2025
BestDates logo

Reply from BestDates

Hi Gillian,

Great to hear George came through for you. We’ll make sure he knows.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Billing issue

Anisa was helpful and prompt

May 9, 2026
BestDates logo

Reply from BestDates

Hi Greg,

Anisa will love hearing this, thank you for the kind words!

Best regards,
Rose from BestDates

Rated 4 out of 5 stars

All my messages are from Latins and the…

All my messages are from Latins and the profiles don’t show location US

May 9, 2026
BestDates logo

Reply from BestDates

Hi Jennifer,

You can use the "Filter" button at the top of the user list to narrow down profiles by location and find members in the US. If you need any help navigating the filters, our team is happy to assist at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Issues were dealth with

Issues were dealth with

May 9, 2026
BestDates logo

Reply from BestDates

Hi there,

The team will love hearing this, really glad their effort came through!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Love the people good looking and sweet…

Love the people good looking and sweet honest lots of men

May 9, 2026
BestDates logo

Reply from BestDates

Hi Debbie,

Glad you've been meeting such wonderful people, hope the great connections keep coming!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

That they should trust the site and has the right people. It's upto the individual to know what they want and why they are here for. It's not easy reaching the 5000 credit but its for CREDIBILITY

This is a good site indeed with support team always on the watch out. They react so fast to the queries never leave a query unresolved.
Their clients are at their interest.
I had a very good experience and will still recommend Bestdates .
Keep it up Bestdates👌👌everything about you is SUPER "

December 18, 2025
BestDates logo

Reply from BestDates

Hi there,

We're happy you chose to share your thoughts with us, feedback like yours is what helps us grow.

Best regards,
Rose from BestDates

Rated 1 out of 5 stars

not worth it

not worth it. at all.

April 27, 2026
Unprompted review
BestDates logo

Reply from BestDates

Hi Rachael,

If there's anything specific that didn't meet your expectations, feel free to get in touch at support@bestdates.help, we'd like to understand more and help where we can!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Good and best experience

Good and best experience

May 9, 2026
BestDates logo

Reply from BestDates

Hi Zain,

Thanks for leaving your review, hearing from our users keeps us moving in the right direction.

Best regards,
Rose from BestDates

Rated 3 out of 5 stars

I was surprised at the global scope

I was surprised at the global scope. Still trying to get used to things...
Ive spent some credits, it seems pricey.
We'll see how it goes

May 8, 2026
BestDates logo

Reply from BestDates

Hi Matthew,

Take your time getting familiar with the platform, there's plenty to discover! Regarding credits, they are only spent on the features you actively choose to engage with. If you'd like help finding the best option for your budget, our team is happy to assist at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Sharing our interests

Sharing our interests. She loves my art work.

May 8, 2026
BestDates logo

Reply from BestDates

Hi there,

That's wonderful to hear, hope the connection keeps growing into something truly special!

Best regards,
Rose from BestDates

Rated 4 out of 5 stars

Quick responses

May 8, 2026
BestDates logo

Reply from BestDates

Hi there,

We appreciate you taking a moment out of your day to leave your feedback, hope the conversations keep flowing!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

I am a senior and chat with honesty and…

I am a senior and chat with honesty and respect and trust that integrity is a vital role to a relationship.

May 8, 2026
BestDates logo

Reply from BestDates

Hi Precious,

Thanks for sharing a little about yourself, those values are exactly the foundation of a meaningful connection. Wishing you all the best in finding someone who shares them!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

SO HELPFUL

SO HELPFUL, AS ALWAYS. MIKI UNSNARLED A PROBLEM FOR ME IN HSORT ORDER. I AM GRATEFUL! SHE IS THE BEST!!

May 8, 2026
BestDates logo

Reply from BestDates

Hi Judy,

Miki will be glad to know the experience left a good impression, thanks for sharing!

Best regards,
Rose from BestDates

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