bestdealtoday.net Reviews 29

I received an item which is not working as it was advertised. So, I decided to return it and contacted their customer service team. The representative said they would refund 50% of the purchase price if I keep the product. So, I agreed to keep it as the shipping costs for return to Latvia would cost more than the purchase price. After a week passed, I contacted them again to check the status. The representive said she would check with the team and get abck to me, but no reply for another week.

I agree with most of the review and think this is not a good company to deal with.

This is a total scam. I have never received a heater that I ordered over a month ago. They took my money and no sign of delivering it. They are thieves

I ordered ONE THERMA ROCKET HEATER and before I knew it I was paying for THREE - emailed them immediately requesting they adjust the order - received generic replies only, that is until they came back stating
'goods in transit' and they advised i refuse delivery. Goods have since been & ive been unable to make contact with anyone re returning goods - so post back as per return address on package at a cost of £17.75
WILL I RECEIVE A REFUND? will let you know.

I am properly fed up with these people
I didn't ask for these spam emails they just appeared, I keep unsubscribing and unsubscribeing and the just keep sending this rubbish

Do not trust this company. Absolute scam. I ordered a heater. heater is cheap and rubbish. Same heater is available in Amazon for £15.00 They charge £69.00 Sent various emails. No response. No telephone number to call. Chat line never take complain. Only they do is taking orders.

Absolute scam. I ordered a heater and stand. Stand didn't turn up and the heater is dangerous cheap and nasty. Sent various emails. No response.

Negative stars
If I could give negative stars, I would do it. This company is a scam. Product never received. Last chat promised product delivery "in a few business days". Today I was promised email status "in a few business days". Hogwash.

Do NOT buy from these scam artists!!
I placed an order on 7th October 2022 and cancelled it within 7 minutes, having seen the equivalent product at 1/3rd the price. The goods were still dispatched without any communication between customer services and the warehouse
I have sent in excess of a dozen e-mails asking for the goods to be returned with no direct reply except the obligatory 'we'll get back to you within 14 days'. TWO months later still nothing.

STEER CLEAR this company are thieves and scammers. I bought what I thought was a good heater. No I got a relabelled return held in EVRi Maidstone. On opening it discovered it was dangerous 110 Volt not the 240v that is out supply. On contacting them it took a lot of explaining and back and fourth exchanges to get a return address that I was told was in Latvia which will cost more than the heater is worth being as Amazon sell them for £29.00 but the company best deal today Ha Ha charge £49.99 besides being difficult to deal with are also scammers

On 24 October 2022, I was unwise and believed a Google advert for a HeatPal room heater and ordered ONE on standard delivery at a cost of £49.99. Within a minute, I received an e-mail from BestDealToday informing me that I had ordered THREE heaters with express delivery at a cost of £138.99. Thinking this was a mistake, I immediately sent an e-mail reply and asked for this to be changed to one heater with standard delivery as ordered. I had an e-mail back , saying they were very busy and would reply ASAP. Still waiting!!! I then tried to access their chat line, supposedly at bottom right of the page. It did not exist.
Next day, 25th October, I received an e-mail saying “We have dispatched your order…” with the total £138.99 for 3 heaters. I immediately e-mailed back, telling them to cancel the border and refund me the whole amount. I used Trust Pilot to check out the company and found numerous reports of their scams.
On October 31, I received a parcel containing three heaters. On a different website, I found a BestDealToday chat line and asked for a full refund. I was told to use registered post to send the three back to Kadaga in Latvia for the refund (checked the price for this - £15.70!). Research on the internet showed that returned parcels to Latvia were usually lost, or left at Latvian Post Offices. Customers did not get their refund.
I am furious at being duped and advise everyone to avoid this company. Any offers for three duff heaters!!!

I ordered what I thought was a Heat Pal. As soon as I ordered I suspected it was a scam so emailed them to cancel the order. I did this twice. They sent a text the next day to tell me they would let me know when it was dispatched. I replied saying I did not want it. It arrived about a week or so later and did not work. Their chat online did not work. Their returns policy states I have to pay to return it. Do not buy from this company.

I ordered two items, they sent, and billed me for three. Products (fan heaters) were of very poor quality and probably dangerous so I shall not be using them. Since the return address is in Riga I see little chance of a reliable return/refund policy. Please do not buy from "bestdealtoday" because what they offer is anything but a best deal - it is a scam Company.

DO NOT BUY FROM FROM THESE PEOPLE. Complete scam .. Tracking said £50 item delivered by chinese courier at 6pm when it was only 4pm .. impossible!
Contacted customer services and keep getting fobbed off, asked for my money back 3 times now and getting nowhere.
BE WARNED ... STAY AWAY IF YOU VALUE YOUR HARD EARNED CASH

I don't know about the quality of the product yet but unless you are very careful you find you have ordered 3 products instead of the just one you wanted and are paying postage that you should not be liable for. Even if you spot this immediately and notify them you receive an e-mail saying order despatched

I totally agree,don't use them, you pay for cheap crap. I ask them to return and the return policy sucks: The address for returns is in Riga, LV . I sent it back anyway and with tracking number. that's how I know it arrived! but no one was there, of course , to receive it and now it's probably in Riga Post or who knows where. a trick to not refund the goods!!!! and now I've been on it for 2 months, arguing with them. and then all of a sudden no one even responds to my mails. customer service = 0. I probably won't see my money again. avoid buying from this site, another scam website.

don't use them, you are paying for cheap crap wrapped as a cheap crap. the 3 fans I ordered are totally different than what they advertising. Cheap crap plastic worth 1/10 of the price at the most. also they shipped it like amateurs , no bubble wrap or foam , everything came broke. I ask them for return and the return policy sucks: you paying for shipping back to China, 15% stocking fees and over few months I may get back few bucks or nothing. The address for returning policies is in Riga, LV when you sign Terms and conditions and China when you have to return they cheap crap. Avoid buying from this site, another scam site.

Top quality products and support, an all-around pleasure to do business with!

Awesome to work with! Great products and prices and people. Highly recommend!!!

Delivery time and product quality are very good, bought CoolMe Pro, and it's a good product. I am very satisfied!

I can recommend this seller. Bought two products from them, Airbuds 2 and Drone 4k. Delivery time in this crazy pandemic time was ok for me, unpacked the products and I was surprised of good product quality for that price. Had small issue with 3rd order, changed my mind after order, but I wrote to support in the middle in the night and they responded immediately and order was canceled and money returned immediately.