We use BETTER Homecompany on a regular basis for small jobs in the house. We had a leaky radiation, a tap needed changing, our down lighter lightbulbs in the ceiling needed replacing and latest the do... See more
Company replied
Better Home Cover
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See what reviewers are saying
First time getting in touch with you regarding home serve ,straight away your operator made me feel at ease. to some people its not a big deal but when you get to a certain age changing home serve fro... See more
Company replied
Recommended by NRLA I have my doubts about them also. Never, EVER use these people, or anyone associated with them They are absolute lying con artists with back up lies to avoid doing f... See more
Reasonable price seems a bit disorganised when my payments where taken twice in a month, this happened twice in the year covered. Other than that polite helpful staff that did get things fixed out whe... See more
Company replied
Company details
About Better Home Cover
Written by the company
We are an independent, family run company, with over 25 year’s experience in the property sector as both landlords and homeowners. We are here to improve the home emergency assistance sector by doing things better and giving our customers a better level of service, more benefits and clearer more understandable products and transparent pricing.
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Contact info
Export & General Insurance Services Ltd, Beverley Mead Recreation Ground, Barham Road, Copse Hill, SW20 0ET, London, United Kingdom
- 0800 862 0833
- happyhelpers@betterhomecover.com
- betterhomecover.com
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Great value for money
Great value for money, fast professional staff, very knowledgeable and helpful definitely recommend Natalie was fantastic
June 3, 2021
Unprompted review
Reply from Better Home Cover
Hi Amy
Thank you for sharing your review.
We're so pleased to hear that your experience with us has been 5*!
Natalie
Happy Helpers Team
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Very friendly helpful Dan sorted…
Very friendly helpful Dan sorted everything out very professionally
June 3, 2021
Reply from Better Home Cover
Hi Shane
Thank you for sharing your review.
We're so pleased you've received a 5* service from us and have passed your lovely feedback to our colleague!
Natalie
Happy Helpers Team
Made a change to Better Home Cover from B/Gas as I was very dissatisfied with their level of service and annual cost.
Made a change to Better Home Cover from B/Gas. It was so easy to choose the level of cover I wanted. I included annual boiler service as an extra. Great price, and have already booked my annual service for September. Feel sure I have made a wise choice.
June 1, 2021
Reply from Better Home Cover
Hi Denise
Thank you for sharing your review.
We work hard to make our products simple and clear and it's great to hear that you've found it easy to purchase, we're so pleased your experience with us has been 5*!
Natalie
Happy Helpers Team
First class service from start to…
First class service from start to finish couldn’t be happier! Friendly and helpful staff.
June 1, 2021
Unprompted review
Reply from Better Home Cover
Hi Nagina
Thank you for sharing your review.
We're so pleased that your experience with us has been 5*!
Natalie
Happy Helpers Team
Fast, reliable and monies worth
Been using this Company since October. Very responsive and friendly service. Last week when I had a boiler issue they helped me resolve this promptly and in a convenient time for me.
June 1, 2021
Unprompted review
Reply from Better Home Cover
Hi Kalam
Thank you for sharing your review.
It's great to hear that we were able to resolve your issue quickly and effectively. We're so pleased you've received a 5* service from us!
Natalie
Happy Helpers Team
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Outstanding service
May 31, 2021
Unprompted review
Reply from Better Home Cover
Hi James
Thank you for sharing your review.
We're so pleased that you've received 5* service from us!
Natalie
Happy Helpers Team
Outstanding service and experience
We had an electrical emergency and Mark saved the day. He was punctual and extremely knowledgeable. Unlike other companies he wanted to get the job done quickly and with minimal disruption to our family. Highly recommend
May 31, 2021
Unprompted review
Reply from Better Home Cover
Hi Rajin
Thank you for sharing your review.
We're so pleased to hear of the 5* experience you received when making a claim. It's great to hear that we were there for you when you needed us!
Natalie
Happy Helpers Team
I haven't used the service yet.
May 28, 2021
Reply from Better Home Cover
Hi Julie
Thank you for sharing your review.
If you have any questions or need any assistance in the future, please contact us and we'll be happy to help!
Natalie
Happy Helpers Team
Easy to take out cover
May 21, 2021
Reply from Better Home Cover
Hi Ravin
Thank you for sharing your review.
Thanks for rating us 5*!
Natalie
Happy Helpers Team
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First class service
First class service from start to finish couldn’t be happier! Friendly and helpful staff!!!
May 20, 2021
Unprompted review
Reply from Better Home Cover
Hi Camilla
Thank you for sharing your review.
It's lovely to hear you've had such a great experience with us! Really appreciate the great feedback!
Natalie
Happy Helpers Team
Excellent service
Excellent service, whenever I've needed to get in touch with them, they've been very helpful and a pleasure to deal with
May 15, 2021
Unprompted review
Reply from Better Home Cover
Hi Rich
Thank you for sharing your review.
It's great to read such lovely comments about our team! Thank you for rating us 5*!
Natalie
Happy Helpers Team
Allways on time and allways competent…
Allways on time and allways competent service.
May 15, 2021
Unprompted review
Reply from Better Home Cover
Hi Rune
Thank you for sharing your review.
We're so pleased that you've had a 5* experience with us! We work hard to ensure that we are trustworthy and reliable and it's great to see that been there when you needed us!
Natalie
Happy Helpers Team
Excellent service
Excellent service. Arrived on time, they were friendly, helpful and very professional.
May 14, 2021
Unprompted review
Reply from Better Home Cover
Hi Jo-Anne
Thank you for sharing your review.
We're so glad to hear that you received a 5* service from us!
Natalie
Happy Helpers Team
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Great service for our boiler service
We had our boiler serviced through Better Home - Mark was polite, professional and did a very thorough job. Better Home were easy to deal with - would happily recommend to others!
May 14, 2021
Unprompted review
Reply from Better Home Cover
Hi Jasmin
Thank you for sharing your review.
We're so pleased to hear your boiler service was completed without fuss and that you received a 5* service!
Natalie
Happy Helpers Team
I would like to give 6 stars
I would like to give 6 stars! Service was quick and plumber very professional
May 14, 2021
Unprompted review
Reply from Better Home Cover
Hi Radek
Thank you for sharing your review.
It's great to hear such lovely feedback from our customers! We so pleased you've rated us 5*!
Natalie
Happy Helpers Team
Reply from Better Home Cover
Hi Joanna
Thank you for sharing your review.
We're so pleased that your experience with us has been 5*!
Natalie
Happy Helpers Team
Thank you for looking after my property…
Thank you for looking after my property so well. Excellent service again.
May 14, 2021
Unprompted review
Reply from Better Home Cover
Hi Wojciech
Thank you for sharing your review.
We're so pleased to have helped you and that you've rated us 5*!
Natalie
Happy Helpers Team
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Took out Landlords cover on-line
Took out Landlords cover on-line. Easy site to use and quote was economical so went with it without any problems.
Hope that the service continues to be as easy.
April 28, 2021
Reply from Better Home Cover
Hi Stephen
Thank you for sharing your review.
We're working hard to make our website simple and easy to use, so we're really pleased that you were able to arrange cover with us with no fuss!
Thank you for rating us 5* and if you have any queries in the future, please don't hesitate to get in touch and one of our team will be happy to help.
Natalie
Happy Helpers Team
First time getting in touch with you…
First time getting in touch with you regarding home serve ,straight away your operator made me feel at ease. to some people its not a big deal but when you get to a certain age changing home serve from one company to another is thanks to Daniel
April 27, 2021
Reply from Better Home Cover
Hi Keith
Thank you for sharing your review.
We're so pleased that we were able to assist you in moving your cover to us! Thank you very much for your lovely feedback which we have passed to our colleague.
Natalie
Happy Helpers Team
Great service from Daniel Wallace
April 12, 2021
Reply from Better Home Cover
Hi Steven
Thank you for sharing your review.
We're so pleased to hear of your positive experience with us and have passed your lovely feedback on to our colleague!
Natalie
Happy Helpers Team
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