The Bicycle Collective Reviews 54

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Quick delivery, couldn't have got the item anywhere else in the UK so was delighted that they had them in stock (a lovely poncho made by a French brand that doesn't ship to the UK). They seem to h... See more

Company replied

Rated 5 out of 5 stars

Easy to figure out which size fits on the website, colours are beautiful and quality is awesome. Can't use the windows of the side of the hood as I have a wider/bigger helmet, but the hood still cover... See more

Company replied

Rated 4 out of 5 stars

Ordered a flask and they sent the wrong size, but I kinda like it and didn't want to go through the return process so decided to keep it. Prompt delivery but sending the wrong item is worth losing a s... See more

Company replied

Rated 5 out of 5 stars

Got the Quick Dry Packable Towel and it's surprisingly compact. Used it a couple of times and it's perfect as a travel/commute towel. Absolutely great purchase.

Company replied

Company details

  1. Bike Accessories Store
  2. Bicycle Store

Information provided by various external sources

An online cycling accessories and lifestyle business based in the UK. We want to promote all types of cycling and have a positive impact. We select our products based on their function and style and aim to work with independent, sustainable and ethical brands.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

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Rated 5 out of 5 stars

Easy to figure out which size fits on…

Easy to figure out which size fits on the website, colours are beautiful and quality is awesome. Can't use the windows of the side of the hood as I have a wider/bigger helmet, but the hood still covers almost all of the helmet when wearing it.

December 6, 2025
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Reply from The Bicycle Collective

Hello Barbara, thank you for taking the time to leave this review and for the feedback.

Rated 5 out of 5 stars

Great company with a unique offering

Quick delivery, couldn't have got the item anywhere else in the UK so was delighted that they had them in stock (a lovely poncho made by a French brand that doesn't ship to the UK).

They seem to have a really interesting array of products, would definitely like to go back to them at some stage.

November 5, 2025
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Reply from The Bicycle Collective

Thanks for the lovely comments Matthew

Rated 5 out of 5 stars

Top customer service

Emma contacted me by email after an on-line purchase to double check the cycle type. This was customer service of the highest order. To cap it all the item purchased had the cheapest price in the UK.

November 4, 2025
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Reply from The Bicycle Collective

Thank you Charles, lovely feedback to receive.

Rated 5 out of 5 stars

Bike ponchO

Lots of info about the bike ponchos online, loads of colour/pattern choice.
Easy to order, arrived two days later, great product.

October 29, 2025
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Reply from The Bicycle Collective

Thank you Jane

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Rated 5 out of 5 stars

Got the Quick Dry Packable Towel and…

Got the Quick Dry Packable Towel and it's surprisingly compact. Used it a couple of times and it's perfect as a travel/commute towel. Absolutely great purchase.

September 15, 2025
Unprompted review
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Reply from The Bicycle Collective

Thank you Nikhil.
It's so nice to hear you're really pleased with the towel. I really appreciate you taking the time to share these comments.

Rated 4 out of 5 stars

Wrong item sent, kept it anyway

Ordered a flask and they sent the wrong size, but I kinda like it and didn't want to go through the return process so decided to keep it. Prompt delivery but sending the wrong item is worth losing a star.

August 28, 2025
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Reply from The Bicycle Collective

Hi Martin
Thank you for the review, I've spotted the error apologies about that but hopefully bigger is better!

Rated 5 out of 5 stars

I love my new bicycle seat cover

I love my new bicycle seat cover. It arrived promptly and in well designed eco packaging. And it does the job of protecting my bike seat from getting wet. Thank you!

July 13, 2025
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Reply from The Bicycle Collective

Hi Lucy
Thank you so much for taking the time to write such a positive review. We're delighted you're pleased with the cover.
Emma

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Rated 5 out of 5 stars

Great little product

Great little product, works really well and delivered quickly

June 20, 2025
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Reply from The Bicycle Collective

Thank you Nigel, the soap bar cases are very popular.

Rated 5 out of 5 stars

Great service

A product I couldn’t find elsewhere, a good price, good communication and a quick delivery. Thank you!

March 28, 2025
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Reply from The Bicycle Collective

Thank you, it means a lot that you've taken the time to write this review. Glad the shelf is what you wanted.

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Rated 5 out of 5 stars

Great product

Great product. Arrived really quickly.

December 5, 2024
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Reply from The Bicycle Collective

Thank you Nigel, really appreciate you taking the time to write this.

Rated 5 out of 5 stars

Excellent product

Excellent product, efficient ordering and delivery

October 20, 2024
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Reply from The Bicycle Collective

Thank you very much Caro, we're delighted to hear you're all round happy!

Rated 5 out of 5 stars

Love my new rain cape

Love my new rain cape - received quickly and exactly what I wanted. Very happy.

October 14, 2024
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Reply from The Bicycle Collective

Thank you Rachel, great to read.

Rated 5 out of 5 stars

Products from the highest shelf.

Shipping was extra quick. And the ponchos I bought for me and my son are wonderful. Vibrant colours and fine quality. I'm excited to buy their other products on the way.

October 10, 2024
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Reply from The Bicycle Collective

Thank you so much Kasia, so pleased to hear you're very happy with the ponchos. They are very popular.

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Rated 5 out of 5 stars

Excellent service…

Gavin put aside the items I needed while I sorted the cycle to work and then posted them off next day delivery as soon as I got the voucher! Great service and products.

August 14, 2024
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Reply from The Bicycle Collective

Thank you Alice, I've sent you an email.

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