There was good information about the company on the web site. I felt I knew about their story. I had a problem with the delivery and had a quick and helpful reply from Emma. This issue is not yet re... See more
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See what reviewers are saying
Quick delivery, couldn't have got the item anywhere else in the UK so was delighted that they had them in stock (a lovely poncho made by a French brand that doesn't ship to the UK). They seem to h... See more
Company replied
Easy to figure out which size fits on the website, colours are beautiful and quality is awesome. Can't use the windows of the side of the hood as I have a wider/bigger helmet, but the hood still cover... See more
Company replied
Ordered a flask and they sent the wrong size, but I kinda like it and didn't want to go through the return process so decided to keep it. Prompt delivery but sending the wrong item is worth losing a s... See more
Company replied
Company details
Information provided by various external sources
An online cycling accessories and lifestyle business based in the UK. We want to promote all types of cycling and have a positive impact. We select our products based on their function and style and aim to work with independent, sustainable and ethical brands.
Contact info
22 Scholars Walk, CB4 1EJ, Cambridge, United Kingdom
- 07939236841
- hello@bicyclecollective.co.uk
- bicyclecollective.co.uk
4.8
Excellent
60 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from The Bicycle Collective
Thank you!!!!!
Reply from The Bicycle Collective
Thanks for your order, we're pleased you liked it.
Fantastic product, phenomenal service
Fantastic product - ordered in the morning for postal delivery and it arrived within a couple of hours and the lovely lady even refunded the shipping costs because she had been able to just walk it round to my house!
September 22, 2023
Reply from The Bicycle Collective
The perks of shopping local! Thank you for the positive review.
Prompt and hassle free service
September 6, 2023
Reply from The Bicycle Collective
Thanks Keith much appreciated, I hope you're finding the soap bar case useful.
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Reply from The Bicycle Collective
Thank you Anna, we really appreciate you taking the time to write this review. Happy riding!
Excellent service and quality product.
December 30, 2022
Reply from The Bicycle Collective
Many thanks Danielle, we're happy you're happy!
Highly recommended!
Fantastic customer service from Stefan = recommend them highly-- bike looks and feels like new!
October 8, 2022
Unprompted review
Reply from The Bicycle Collective
Thank you for the fantastic review but I think you have the wrong business as we don't (currently) offer bike servicing or employ anyone called Stefan! I hope you can post to the right team as a great review.
Reply from The Bicycle Collective
Thank you very much!
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Reply from The Bicycle Collective
Thanks Imogen, I'm sure your bike looks like new now!
Love this shop
Love this shop! They had a great selection of the items we needed and went out of their way to get them to us quickly. Will continue to shop here.
December 24, 2020
Reply from The Bicycle Collective
Thank you for the lovely review
Communication is great
Communication is great, transaction is smooth and I am dealing with them from Singapore!! Awesome.
November 27, 2020
Reply from The Bicycle Collective
Thank you Chris, I hope you're pleased with the bar tape. I've just restocked so let me know if you need any more!
Lovely lights!
November 22, 2020
Reply from The Bicycle Collective
Thank you Jane, I glad you like them!
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Excellent products delivered fast
Excellent products delivered fast. I bought them as gifts and they went down so well. I will likely buy the same things for myself.
October 14, 2020
Reply from The Bicycle Collective
Thanks James, I'm glad they were a big hit.
Great service
Great service, received my products really quickly and I love the lifestyle magazines.
August 24, 2020
Unprompted review
Reply from The Bicycle Collective
We love the mags too. It's our spin on the paper round.
Excellent website
Excellent website. Great layout, simple and effective.
August 22, 2020
Unprompted review
Reply from The Bicycle Collective
Thank you for your positive comments
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