The Bicycle Collective Reviews 54

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Quick delivery, couldn't have got the item anywhere else in the UK so was delighted that they had them in stock (a lovely poncho made by a French brand that doesn't ship to the UK). They seem to h... See more

Company replied

Rated 5 out of 5 stars

Easy to figure out which size fits on the website, colours are beautiful and quality is awesome. Can't use the windows of the side of the hood as I have a wider/bigger helmet, but the hood still cover... See more

Company replied

Rated 4 out of 5 stars

Ordered a flask and they sent the wrong size, but I kinda like it and didn't want to go through the return process so decided to keep it. Prompt delivery but sending the wrong item is worth losing a s... See more

Company replied

Rated 5 out of 5 stars

Got the Quick Dry Packable Towel and it's surprisingly compact. Used it a couple of times and it's perfect as a travel/commute towel. Absolutely great purchase.

Company replied

Company details

  1. Bike Accessories Store
  2. Bicycle Store

Information provided by various external sources

An online cycling accessories and lifestyle business based in the UK. We want to promote all types of cycling and have a positive impact. We select our products based on their function and style and aim to work with independent, sustainable and ethical brands.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

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Rated 5 out of 5 stars

Honest bunch!

Honest enough to tell me I’d written a 5-star review on the wrong company!

August 9, 2024
Unprompted review
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Reply from The Bicycle Collective

Hello Richard, great review but I don't think it was meant for us unfortunately! We don't currently sell bikes.

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Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, great looking product and the material feels robust. Can’t comment on the durability as it’s a gift for a keen cyclist.

July 28, 2024
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Reply from The Bicycle Collective

Thank you, we hope the recipient is as equally pleased.

Rated 5 out of 5 stars

Poncho for bike

We bought a poncho for use on a cargo bike. It arrived very promptly and well packaged and is proving to be a very useful piece of kit.

June 15, 2024
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Reply from The Bicycle Collective

Sorry it was proving useful in the middle of summer but pleased it's been keeping you dry.

Rated 5 out of 5 stars

Great product

Great product - delivery very quick.

May 18, 2024
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Reply from The Bicycle Collective

Ah thank you, we're glad you like it.

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Rated 5 out of 5 stars

Poncho purchase

Prompt service, great, good quality, nice looking product.

May 18, 2024
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Reply from The Bicycle Collective

Thank you very much Alison, hopefully not too much use needed for the next couple of months at least!

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Rated 5 out of 5 stars

I saw it

I saw it, bought it and received it. Fast, convenient and high quality. I recommend.

December 7, 2023
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Reply from The Bicycle Collective

Great thank you Jelena, it makes us happy you are happy!

Rated 5 out of 5 stars

Exactly what I was looking for and…

Exactly what I was looking for and speedy delivery

December 4, 2023
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Reply from The Bicycle Collective

Thank you Sarah, taking the time to write a review means a lot and is very much appreciated. Also gald you're happy with everything.

Rated 5 out of 5 stars

Trés bon

Friendly, prompt customer service, fast delivery and top quality poncho, very stylish and beautiful colour

November 4, 2023
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Reply from The Bicycle Collective

Haha thank you, the Ponchos have been a big hit...especially in the current weather conditions!

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Rated 5 out of 5 stars

lovely product

lovely product, well made and quick delivery.

September 10, 2023
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Reply from The Bicycle Collective

Thanks for your order, we're pleased you liked it.

Rated 5 out of 5 stars

Fantastic product, phenomenal service

Fantastic product - ordered in the morning for postal delivery and it arrived within a couple of hours and the lovely lady even refunded the shipping costs because she had been able to just walk it round to my house!

September 22, 2023
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Reply from The Bicycle Collective

The perks of shopping local! Thank you for the positive review.

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