Bikeflights.com Reviews 

53,761
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 2,146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the simplicity and straightforwardness of the shipping process, finding it easy to arrange and manage their bike shipments. Many people also appreciate the very reasonable pricing, often significantly more affordable than alternatives. The service is frequently praised for excellent communication, timely deliveries, and careful handling, ensuring bikes arrive safely and as expected. However, some customers noted issues with product condition upon arrival, reporting damaged frames, missing components, or trashed boxes. A few people also experienced unexpected carrier adjustment charges or claims of incorrect package dimensions, finding initial price quotes inaccurate.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency, with... See more

Price

Consumers find price to be positive, with many reviewers highlighting that the costs are fair, reasonable,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction and calling it... See more

Product

Customers had ambiguous experiences with the product, with many reporting significant damage to their bikes... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the website and overall process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the easiest and best way to ship a bicycle across the country to my grandson. Purchasing the shipping label was simple, all I had to do was put it on the box and take it to the carrier. I w... See more

Rated 5 out of 5 stars

Set account, dimensions with weight, print labels and drop off. That simple. Tracking and notifications were perfect and the bike delivered on time and undamaged. Thank you, Jody M

Rated 5 out of 5 stars

If you are shipping a bike, you would be absolutely insane to do it without Bikeflights. The ease of use and cost difference between doing it yourself and using Bikeflights is a massive; I won't ship... See more

Rated 5 out of 5 stars

I tend to be a paranoid shipper. As was the case for one of my recent shipments. I had two boxes going to a bike shop in Oregon. When the bike showed up and not the gear box, I immediately filed a cla... See more



Company details

  1. #7 of 23 best companies in Shipping Company

Written by the company

Bikeflights is the best bicycle shipping service, trusted by riders worldwide. We offer faster shipping, dedicated support and premium protection at less cost so that you can ship the best way, guaranteed. Join over one and a half million served —including individuals, bike shops, events and cycling industry businesses— who have used Bikeflights to ship their bikes, wheels, e-bikes and gear with confidence since 2009. Ship the best way with Bikeflights.com. We ship. You ride.

Bikeflights.com

Written by the company

We ship. You ride.
The best way to ship a bike, e-bike and bike gear. We've been doing it for more than 15 years and served more than 1.5 million bike-related shipments.
Need a box?
We have premium, thoughtfully designed and easy-to-pack boxes available.
Customer Support 7 Days
You can reach our Support Team of fellow cyclists via phone, email and chat Mon-Fri: 6 AM-6 PM PT, Sat-Sun: 7 AM-2 PM PT. Our Virtual Assistant can answer most questions 24/7.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

54K reviews

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Asks customers to review

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4.6

All reviews

(53,761)

2,150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I tend to be a paranoid shipper

I tend to be a paranoid shipper. As was the case for one of my recent shipments. I had two boxes going to a bike shop in Oregon. When the bike showed up and not the gear box, I immediately filed a claim with BikeFlights. Not realizing at the time, each box had its own UPS shipping and tracking number. Long story short, the gear box showed up later that day. The BF customer service representative was patient, courteous, and professional in his correspondence. And reminded me each box in my order would have its own UPS tracking number. He confirmed the box’s arrival date. I was embarrassed. Thanks BikeFlights for your patience and great service.

June 17, 2026
Rated 5 out of 5 stars

The Best

Quick, easy, precise, better pricing than I found on my own.

June 25, 2026
Rated 5 out of 5 stars

No Brainer

I went to FedEx to ship a set of wheels.....$152. What!
No way. Shipped via BikeFlight/UPS for $63. Easy peasy.

June 24, 2026
Rated 4 out of 5 stars

All in all Bikeflights is the way to…

All in all Bikeflights is the way to ship a bicycle. The things that need tweeking are as follows. There needs to be an ovious button to start the process of shipping a bike. Something like a button that reads "ship your bike now". Also when you fill in the details of where the bike is being shipped the green continue buttom at the bottom of the template will sometimes not move to the next page after filling in the information. It seems to glitch at times.

June 23, 2026
Rated 4 out of 5 stars

Bike flights is amazing

Everything about the entire process from the website design to the pricing and instructions was absolutely top notch. I will recommend this to any and everyone who needs to ship a bike somewhere

June 23, 2026

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