This was the easiest and best way to ship a bicycle across the country to my grandson. Purchasing the shipping label was simple, all I had to do was put it on the box and take it to the carrier. I w... See more
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Review summary
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Set account, dimensions with weight, print labels and drop off. That simple. Tracking and notifications were perfect and the bike delivered on time and undamaged. Thank you, Jody M
If you are shipping a bike, you would be absolutely insane to do it without Bikeflights. The ease of use and cost difference between doing it yourself and using Bikeflights is a massive; I won't ship... See more
I tend to be a paranoid shipper. As was the case for one of my recent shipments. I had two boxes going to a bike shop in Oregon. When the bike showed up and not the gear box, I immediately filed a cla... See more
Company details
- #7 of 23 best companies in Shipping Company
Written by the company
Bikeflights is the best bicycle shipping service, trusted by riders worldwide. We offer faster shipping, dedicated support and premium protection at less cost so that you can ship the best way, guaranteed. Join over one and a half million served —including individuals, bike shops, events and cycling industry businesses— who have used Bikeflights to ship their bikes, wheels, e-bikes and gear with confidence since 2009. Ship the best way with Bikeflights.com. We ship. You ride.
Bikeflights.com
Written by the company
- We ship. You ride.
- The best way to ship a bike, e-bike and bike gear. We've been doing it for more than 15 years and served more than 1.5 million bike-related shipments.
- Need a box?
- We have premium, thoughtfully designed and easy-to-pack boxes available.
- Customer Support 7 Days
- You can reach our Support Team of fellow cyclists via phone, email and chat Mon-Fri: 6 AM-6 PM PT, Sat-Sun: 7 AM-2 PM PT. Our Virtual Assistant can answer most questions 24/7.
Contact info
8000 N Fowler Ave, 97217, Portland, United States
- (541) 705-2453
- support@bikeflights.com
- bikeflights.com
4.6
Excellent
54K reviews
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Super easy to get my bike shipped back…
Super easy to get my bike shipped back home after a bike trip. So glad bikeflights is out there to offer this service!
June 24, 2026
Scicon bike bag …
Well my bike made it to my destination fine. What bothered me is when I booked to have my bike shipped out I checked that I had a scicon bag and the app let me choose it. I also paid for insurance on my Bike shipment, but when I went to make my return shipment, I got a notification that scicon bags were not supported anymore and would not be insured so I appeared to pay an extra $50 for nothing since my bike was never insured. That was my main issue with Bike flight. In fact i checked my bike in our flight with no issue at all.
June 16, 2026
Shipping was great
Shipping was great! Ordering a breeze. For me printing the label was a hassle
June 23, 2026
Always easy to deal with
Always easy to deal with ! Would recommend them to anyone shipping a bike or a frame.
June 16, 2026
So easy and affordable!
Bikeflights made it so easy to ship my bike and waaay more reasonable. The communications I received along the way from Bikeflights were super useful and timely. Would definitely recommend!
June 19, 2026
EZ PZ
From our first connection to the site, the process of shipping our bikes was smooth, efficient, easy and within our budget. The communication was clear at every step. We thank you and would highly recommend BikeFlight.
June 23, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The box showed up trashed with major…
The box showed up trashed with major holes/rips (receiving REI store took pix). I haven’t ridden it yet and it seems ok, but very disappointed in condition of box upon arrival.
June 22, 2026
Reply from Bikeflights.com
Hi George,
Thank you for your feedback. We're sorry to hear your shipment arrived with the box in such poor condition. We understand how concerning it is to receive a bike in a damaged package, even if it appears to have arrived without obvious damage.
We previously reached out with information on how to file a claim and request the documentation needed to review the shipment, but we haven't received any additional information yet. If you notice any damage to the bike or would still like us to investigate, please send us the requested photos and documentation. We'll be happy to review everything and assist you through the claims process.
We appreciate your patience and hope to hear from you soon.
- The Bikeflights Team
Bike made it safely and my local shop I…
Bike made it safely and my local shop I trust packed it.
June 16, 2026
Real customer service
I've used Bikeflights quite often and they've been great to work with every time. In this latest instance I had a last second change to my plan and they were able to pivot in real time and help out. Very impressive customer service. My bike got to its destination with no problems.
June 23, 2026
1/2 the shipping cost
For whatever reason it was 1/2 the price to ship my bike with bike flights vs. shipping it via UPS myself. I literally dropped it off at the same place, in the same box, on the same day as I was going to previously. BFs shipping deals are for real. Lots of updates along the way. Would rec.
June 15, 2026
I was very pleased with e service you…
I was very pleased with e service you offer. Unfortunately, I understand that that shipment would cost $78, but in the end I was billed $128. The looks like a bad way to do business!
June 9, 2026
Reply from Bikeflights.com
Hi Wayne,
Thank you for your feedback. We're glad to hear you were pleased with the service we provide, though we're sorry to learn you were disappointed by the final shipping cost.
Unexpected additional charges can occur if the carrier determines that the package dimensions or weight differ from what was entered when the shipment was booked. We don't see that we've had the opportunity to review this shipment with you. If you have any photos of the packaged shipment or questions about the adjustment, please reach out to our support team. We'd be happy to review the carrier's assessment and, if appropriate, dispute it on your behalf.
We appreciate your feedback and hope to have the opportunity to assist you further.
- The Bikeflights Team
It was great
It was great. I appreciated a company who could cut through the crap the shippers were slinging and for a reasonable amount of money, actually ship the bike. The bit got there early, undamaged but also legally.
June 22, 2026
Great customer service and good price…
Great customer service and good price for shipping. I will definitely use your services again.
Andy
June 22, 2026
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