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Billdu Reviews 876

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TrustScore 4 out of 5

3.9

Software Company
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the application for its ease of use and intuitive design, making tasks like creating invoices and estimates straightforward and efficient. Many people appreciate how the app helps them stay organized and saves significant time in their daily operations, with features like duplicating invoices and direct email sending being particularly valued. However, some people were dissatisfied with the website's layout options, finding them unorganized and confusing to adjust. A few customers also reported issues with the app becoming unusable or having difficulty logging back in after being advised to do so. Additionally, some reviewers expressed strong dissatisfaction with the company's subscription handling, citing unexpected changes to premium plans and issues related to account management.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising its ease of use and intuitive interface.... See more

Application

Users describe positive interactions with the app, highlighting its ease of use and efficiency for managing... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praised the website and app as... See more

Service

Reviewers highlight ambiguous aspects of service. Some customers praise the service, noting that features... See more

Subscription

People report negative experiences with subscription. Many customers express regret over renewing annual... See more

Based on these reviews

Rated 4 out of 5 stars

I am glad to have a way now, to spend a lot less time writing invoices, than without Billdu. It's especially practical, that I can duplicate an invoice and just change the date, and that I can immedia... See more

Rated 4 out of 5 stars

easy to handle and create invoices ; estimates ; track unpaid invoices and add pics to quotes ; only one issue is that I would like billdu to have a desktop version overall great app

Rated 5 out of 5 stars

Super easy to use. Took me 20min looking around untill i was sending out estimats. And with the convert to invoice from estimate when the job is done made it super easy

Company details

  1. Software Company
  2. Accounting Software Company

About Billdu

Written by the company

Professional invoice maker for small businesses

Create professional-looking invoices, estimates, purchase orders, delivery notes, and more in just a few seconds.

The Billdu app is extremely easy to use, saves you time, and works across all your devices. Accept card payments and let your clients pay you right on the spot. Track and upload your expenses as you go. With Billdu, your data is always synced and secure, anywhere and everywhere you need it.

But Billdu is more than an invoice maker. Online booking, online store creation, and live chat are just a few of the many features and tools that’ll help you run and scale your business smoothly.

Free 30 day trial, no credit card required. Try it now.

Contact info

3.9

Great

TrustScore 4 out of 5

876 reviews

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1-star

Replied to 73% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Payment

I wanted to upgrade from the Lite package to the Standard package. The fee I'm being asked to pay for my upgrade is €20 higher than the annual fee for the Standard package.
I've never seen anything so stupid.
Definitely not.

I'm switching.

September 3, 2025
Unprompted review
Billdu logo

Reply from Billdu

Hi there,

We completely understand your frustration and we'd love to rectify this for you!

Generally, the amount shown includes the remaining time on your current plan and the switch to Standard, rather than a new 12-month subscription. We'd love to review the specifics of your subscription - we understand our reply is a bit delayed, but if you still require help, we'd love to discuss this further at support@billdu.com. Please mention you initially left a review on Trustpilot so that we can easily find you!

Many thanks,
Billdu Support Team

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Rated 1 out of 5 stars

The template is unorganized and…

The template is unorganized and confusing.

August 26, 2025
Unprompted review
Billdu logo

Reply from Billdu

Hi Leah,

We're sorry to hear this - we understand you're looking for something user-friendly and ease on the eye.

We've made sure to pass this feedback onto the design team; in the meantime, if you wish to expand on your feedback or send in any additional points, we can be contacted at support@billdu.com.

Many thanks,
Billdu Support Team

Rated 1 out of 5 stars

Lack of transparency in subscription and account management

While the software itself may serve its purpose, the way Bildu handles subscriptions raises serious concerns. Signing up for a trial is straightforward, but there is no equally clear path to cancel or delete an account. The cancellation and deletion options are not directly accessible in the interface and require contacting support.

This lack of transparency creates the impression that the system is designed to retain users by making termination unnecessarily complicated. Such practices may comply with the letter of the law, but they clearly contradict the standards of fairness and openness that customers should expect.

I have terminated my trial and requested full deletion of my account under GDPR. Future users should be aware of these practices before committing.

August 24, 2025
Unprompted review
Billdu logo

Reply from Billdu

Hi there Cristian,

Thank you for taking the time to share your feedback. We always like hearing where our service doesn't meet expectations or where it causes unnecessary frustration - it shows us where to improve next.

Transparency and ease are important to us, and while our dedicated support team handles all subscription-related queries and deletion requests, we are working hard to make sure these options are more visible and self-service within the app in the future.

We really appreciate your detailed and thoughtful feedback. If you still have any unanswered questions, please contact us at support@billdu.com. We'd be very happy to hear from you.

Best wishes,
Billdu Support Team

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Rated 1 out of 5 stars

Not easy to cancel subscription,

August 9, 2025
Unprompted review
Billdu logo

Reply from Billdu

Hi there,

We're sorry to read you came across some issues when cancelling your subscription. I appreciate that's very frustrating!

If you still require help with this, please email us at support@billdu.com. We're more than happy to help you out with anything Billdu.

Best wishes,
Billdu Support Team

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Rated 5 out of 5 stars

Awesome

Awesome. I would like for it to multitalks a bit better within the app itselft. Also not have to refressh the whole page when I enter a estimate an I am on page 4 of my estimate list then loose track of my revisions.

July 27, 2025
Unprompted review
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