BinLiners.co.uk Reviews 

104
TrustScore 3 out of 5

3.0

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Rated 2 out of 5 stars

Bought 3x 10L Food Caddies; sadly this turned out to be the same bin that I had already rejected after being bought from another co. (cheaper).....because it seems to me to be too flimsy; an... See more

Rated 1 out of 5 stars

Company now called binliners.co.uk Ordered heavy duty bin liners and received thin bags that are obviously no thicker than standard bags. Advertised as 200 gauge (50 micron) but received 120 gau... See more

Rated 5 out of 5 stars

I wanted extra strong wheelie bin liners for my own use but found that the ones sold in supermarkets were far too thin and a little tight in the bin. The ones from Bin Liners Direct at very strong an... See more

Rated 5 out of 5 stars

The ordering process is straightforward and informative. My order was delivered 48 hours after placement. The pricing is clear and displays both with and without VAT. The bags are of good quality. We... See more

Company details

  1. Home Goods Store
  2. Hardware Store

Written by the company

The UK's Largest Compostable, Biodegradable, Wheelie and Recycled Dustbin Bin Liner Supplier. Free Delivery on all Bin Bags including black & clear bin liners.


Contact info

3.0

Average

TrustScore 3 out of 5

104 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

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3.0

All reviews

(104)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant

These caddy bags are absolutely brilliant. Such a good side. In my opinion unbeatable. Such a speedy service.

September 10, 2020
Unprompted review
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Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!

The liners are very very poor quality. Their website is terrible, and you don’t get notified if you order something that turns out to be out of stock. Their customer service is rude and very slow. Their practices are actually illegal, they are trying to charge me £12 to send 4 rolls of faulty liners back, and are also trying to say I won’t be refunded for the roll that I took a liner from to try. This is completely illegal. I’ve had to report them to Trading Standards and my credit card provider to get a refund. Avoid this company at all costs!!

July 3, 2020
Unprompted review
Rated 1 out of 5 stars

No out of stock notification

Ordered 12 days ago i believe, no follow up, no dispatch notifications, emailed them last week to get an update, no answer, called them, they told me it was out of stock, supposedly they emailed me but i have checked spam and normal inboxes and there is nothing there. They are now out of stock with no delivery date and didn't call or email to tell me this or offer a refund, if i hadn't called they'd have kept my money. Whilst on the phone the advisor was also rather rude and just said well it's out of stock now. Not great as a first experience with these guys.

June 26, 2020
Unprompted review
Rated 1 out of 5 stars

Very poor

Very poor, not interested in customers
Emails ignored messages ignored if you telephone the only response I have ever had is “you are position 8 in the queue!

June 8, 2020
Unprompted review
Rated 5 out of 5 stars

Really impressed.

I ordered my new bin yesterday, selected the free postage option, and it arrived today. The bin is really nice and fantastic quality for the price. I can't believe that they can deliver such a bulky item for free when it was such good value in the first place.

May 30, 2020
Unprompted review
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Rated 1 out of 5 stars

The website showed my product was in…

The website showed my product was in stock and I ordered it. They of course took my money and after 8 days of waiting for my delivery they sent me an email saying it is NOT in stock and it has not been sent at all and if I want it I have to wait another 3 WEEKS. Definitely not ordereing from them ever again.

April 26, 2020
Unprompted review
Rated 1 out of 5 stars

VERY POOR CUSTOMER SERVICE

Have ordered 22 rolls of bin liners, but there is no tracking of delivery and the customer services are not answering my e mails. Have not received anything!!

April 17, 2020
Unprompted review
Rated 1 out of 5 stars

These bin liners are really bad QUALITY

These bin liners are really bad quality, they say on there website the are nice and thick. They are that thick you can see through them, what a joke.
Please don’t waste your money buying from this company, I feel totally ripped
Off . Not cheap I paid £30.00 for 200.
Avoid at all cost.

April 14, 2020
Unprompted review
Rated 1 out of 5 stars

If it says your item is 'In Stock', don't believe it.

Placed an order for next day delivery, website shows item as 'In Stock'. Waited 7 days with no update on the order status. Sent an email asking for an update, no response. Finally had to sit on hold for over 20 minutes just to be told "Oh that item is not in stock, sorry we don't bother updating our website". My advice is to shop elsewhere, absolutely terrible service.

April 14, 2020
Unprompted review
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Rated 5 out of 5 stars

excellent products

These bags are very strong, and I just love them, especially knowing that they are better for the environment. Every little thing we can all do to change will, hopefully,
help the sad state our planet is now in.

February 17, 2020
Unprompted review
Rated 5 out of 5 stars

All good so far

I was a little nervous ordering from this company because of some of he reviews however I decided to go ahead as my order would be covered by paypal. I am happy to say they were excellent.
I ordered a two tier bin for my kitchen at around £10 less than any other seller with free delivery. It arrived within a few days and is exactly what I wanted. A couple of weeks in and so far it's all good.

December 13, 2019
Unprompted review
Rated 1 out of 5 stars

Don’t trust - product not delivered

I ordered products on 25th April. Still no delivery of the items or any updates on their delivery beyond the auto email received on the day of purchase to say the order was received and processed. Sent an email to their customer support email .... nothing back. That £44 wasted!

May 18, 2019
Unprompted review
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Rated 5 out of 5 stars

I have ordered my binliners from this…

I have ordered my binliners from this company for the last couple years, mainly because they deliver quickly they are priced competitive and their bags are slightly thicker than most that I have tried and are more durable.

December 28, 2018
Unprompted review
Rated 5 out of 5 stars

Best Wheely Bin liners I have ever used

Purchase procedure was very straightforward , price competitive and received the product the day after ordering. Website said free delivery in 2-3 days so this was above my expectation.
I am using the liners in my Wheely Bin to collect leaves from the garden and then take to the recycle station - they are the strongest I have ever used and when full they are removed from the bin and carried to the garage without splitting as some others have.
I have no hesitation in recommending this product from Bin Liners Direct.

December 28, 2018
Unprompted review
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Rated 5 out of 5 stars

Dear Bin Liners Direct,

Dear Bin Liners Direct,
The bin liners are literally the best I've ever used - they are clearly a quality product that you have spent time developing to produce a great bin liner. I would not usually heap praise on something as simple as a bin liner, but you've created a great product here. Very much worth the extra cost to know it's better for the environment and won't do that dreadful thing the cheaper non-environmental ones do with splitting a creating a nasty mess to clear up. Delivered quickly as well which was a bonus.
WELL DONE BIN LINERS DIRECT

December 14, 2018
Unprompted review

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