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Rated 5 out of 5 stars

Part of the Coingaming Group alongside Sportsbet, Bitcasino.io has established itself as one of the premier Crypto casinos in existence. They are prevalent in the Bitcoin community, and have a la... See more

Rated 1 out of 5 stars

First time depositor to this site. I unfortunately made the mistake of sending from an exchange. The exchange sent 42 usdt on a wrong eth chain. While this is the only deposit to this address. Suppo... See more

Company replied

Rated 1 out of 5 stars

Great UI, game selection and almost anything else. Except the most important thing in this industry - TRUST. It's the most dishonest online casino that I have ever played at. They are using misleading... See more

Rated 1 out of 5 stars

Casino is Fake , All review they posted are from bots and fake , If you want proof just look here after my negative review all the bots will leave some positive review . Slots are fake will eat yo... See more

Company details

  1. Online Casino or Bookmaker
  2. Betting Agency
  3. Books Wholesaler
  4. Casino
  5. Gambling Service
  6. Online Sports Betting Vendor

Information provided by various external sources

Join Bitcasino.io Today - mɃ 1,000 Online Casino Welcome Bonus ☆ Play with 24/7 LIVE Dealers, Slots, Dice and Table Games ☆ Register Anonymously


Contact info

2.1

Poor

TrustScore 2 out of 5

93 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

amazing site but horrible reps, obviously scamming at its best

1: they have very unprofessional custumer service rep's.
2: they continuously keep taking my funds with no solutions being offered other then there just following the procedures or protocols that continuously keep contradicting one another.
3: there clearly scammers only offering the bare mininum in solutions to where there still following laws yet still stealing funds from customers. never returning missing funds due to there reps never taking the time to do there research instead they make you try and do there jobs.

i truly could tell so many more problems with the site for example no contact number to speak with a real person and so much more that i will give review on a little later when can think of them properly.

even when you provide screen shots to verify the errors at hand they disagree with you and send you to another rep with out warning then your having to re explain your issue all over again each rep worse then the one before. other then that i guess its a pretty fun site other then the stealing of funds or rep to custumer disrespect and constant transaction issues but only while winning or obtaining your funds seems there's never an issue when there taking the money only when giving it back

November 7, 2021
Unprompted review
Rated 1 out of 5 stars

Shady Casino

Great UI, game selection and almost anything else. Except the most important thing in this industry - TRUST. It's the most dishonest online casino that I have ever played at. They are using misleading marketing practices such as calling wager amount to be reward amount as well as making their T&C unaccesible. My recommendation to all is to avoid this casino.

September 18, 2021
Unprompted review
Rated 4 out of 5 stars

Good

Very nice site, many slots that I enjoy, very trustworthy, quick withdrawal, no stress.

Only one thing to improve would be an ios app.

But one of the best in this industry.

July 4, 2021
Unprompted review
Rated 1 out of 5 stars

It was 2 Weeks ago i put in 20 Dollar…

It was 2 Weeks ago i put in 20 Dollar just for fun. I won 80 dollar right away, and thats where the pain start. I wanted to withdraw, and contacted support where i was told it takes 3-4 hours, but when i wake up it will be there on my Wallet. This was 2 weeks ago. Ever since i been asked for verification 3 times already, 2 times i had to send in my Personal ID and my Bills?? After i sent that in twice ( they always take 3 days to answer) all of a sudden i got asked to verifiy again, with an external Partner names Veriff. After i done that, that Veriff site even linked me to the bitcasino withdraw page, where i was STILL NOT ABLE to withdraw. I gave up the hope that they will give me my money. I would not recommend putting any money on here.

June 28, 2021
Unprompted review
Rated 1 out of 5 stars

fraudsters

Clearly, fraudsters freeze the customer funds unfoundedly, the customer service does not respond. Account: PLC2021

June 21, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM !!!!

SCAM SCAM SCAM !!!!

THE SITE SCAMMED ME about 17.000 €

can't play, can't withdraw !

once you hit a big win , they ask you a "KYC"

SCAM SCAM SCAM dont play !

April 9, 2021
Unprompted review
Rated 1 out of 5 stars

Do not trust this bitcasino.io as they…

Do not trust this bitcasino.io as they will pay out small amounts but when you hit a jackpot like 60,000 in ETH I was verified told I was going to be paid and then I was told I had to be verified again and then a year later I was told it was a glitch in the game which is not right I have absolute proof of all the bogus accusations first it was I have duplicate accounts then I proved I didn't and now it was a glitch but they made me open a second account and they keep taking my crypto for playing and like I said they pay small amounts to me all the time crooks is what all these online e casinos that take crypto they will lie and do what they have to to not pay and these so called affiliates that say they will protect you or help you make sure you get paid well its ask gamblers who came at me with duplicate account then when that was proven false then ask gamblers says its in there terms glitch in the game they do t have to pay how many excuses can this casino come up with and ask gamblers just keeps going along with the casino come on get real I will not stop I have emails stating there going to pay me my funny money ETH these are scammers all day

November 15, 2020
Unprompted review
Rated 1 out of 5 stars

scammers i have made 50$ on the site…

scammers i have made 50$ on the site and what happens? they lock my withdraw.
the live support act very stupid like they don't know anything and always just say email us.
dude this site is scam don't use this site ever support is bad and withdraw system is bad everything is scammy here

July 28, 2020
Unprompted review
Rated 5 out of 5 stars

A premier Crypto Casino

Part of the Coingaming Group alongside Sportsbet, Bitcasino.io has established itself as one of the premier Crypto casinos in existence. They are prevalent in the Bitcoin community, and have a large customer following that would make it impossible for them to be scammers.

@Ivan Ovic is 100% clearly a spamming bot. If you check out his other 8 negative reviews, they all say essentially the same thing.

Pay no attention to this spam bot when deciding if you want to gamble with Bitcasino.io.

April 8, 2020
Unprompted review
Show reviews in all languages. (93 reviews)

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