Sweet Relief Silver Cream is an absolute Godsend. I use it daily on my dog’s inflamed front feet (he has allergies and arthritis) and it is very effective indeed. It pretty much takes over the jo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We're a family business manufacturing animal skin care and insect repellents in rural Wiltshire. We use traditional, proven ingredients, the majority of which occur naturally. We've been selling to customers since 2010 and during this time, have built a reputation for our highly effective products and exemplary customer service.
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Biteback has saved a dark coloured pony in NW Highland Scotland (midge central) from midges - even on damp, dull windless days. No more raw, sore skin or baldy mane & tail for him and no more watching a distressed pony trying to bum-ski the irritation from in-between his hind legs and under his tail. Also saves many fenceposts. Victory! Just need a human version!
The spray has resolved mallanders on the back of the cobs legs. Also aggressive tail rubbing is healing in just a couple of sprays. Amazing product highly recommend

Reply from Biteback Products
I have bought from Biteback as they are very reliable and keep me up to date with deliveries.
Highly recommend.

Reply from Biteback Products
I don’t normally leave reviews but today something exceptional happened!
I’ve been struggling with teeny weeny ticks on my pony’s nose for months. They’re so wee that I can’t pick them off. He must be grazing amongst their nests.
Why I never thought of it before is crazy but, today I smeared his nose with Superfly. The ticks literally detached themselves and fell off within seconds.
I hope this information might help others 😎🐎
Also, fast, friendly and knowledgeable communication from the seller 😎

Reply from Biteback Products
Quick delivery from Biteback and a fabulous product, Neem Supreme is the best fly repellent we’ve used to date and my horses are so much happier with the relief it provides both when ridden and for longer periods when turned out.

Reply from Biteback Products
I ordered some of the Fizzy Fillies after seeing a video showing them at work. I have two young ponies who are not too keen on the hose pipe and I thought these might be useful during the hot weather. They were delivered really quickly and the product is amazing! Smells lovely I’m tempted to use one myself 😂 would recommend.

Reply from Biteback Products
Quick delivery
Excellent product. My pony has stopped rubbing her tail!

Reply from Biteback Products

Reply from Biteback Products
Their products are a life saver for my sweetich boy. I can never be without them .... fantastic brilliant 👏

Reply from Biteback Products
I have used this product for a few years on my horse and is very effective and keeps the flies away. I will recommend it to others. Sweet itch Lotion and fly spray. Karen Swain

Reply from Biteback Products
This cream is amazing! Having tried many different creams to try and stop my mare rubbing her tail which never worked, I'd nearly given up hope. This cream stopped the itching instantly - I now use it daily and she hasn't rubbed since. Highly recommend!

Reply from Biteback Products
Well packaged and delivered. These products actually work . I’ve three horses so get through a lot of fly spray but because I add it along the mane and tail area rather than spraying the whole body, that helps it stretch further. No midges on my guys this year and no roughed up tails being rubbed on trees !

Reply from Biteback Products

Reply from Biteback Products
I love this product and use it a lot whenever my horse is slightly sweaty but doesn’t need a wash down. It’s lasts ages and maintains his coat in a good condition.

Reply from Biteback Products
1st class products that work perfectly, and fast delivery, highly recommended

Reply from Biteback Products
I purchased three biteback products after messaging the customer service for some recommendations (to which they are absolutely wonderful to speak to and answered all my questions). I bought the spray, cream and silver cream. I had a very itchy sweet itch mini cob, who was scratching himself raw every day and nothing was helping.
Within less than two weeks my boy has shown a remarkable difference thanks to these products! He is less itchy, and the places he had rubbed bald are already showing beautiful hair regrowth. I fully recommend this company and their items for anyone with itchy horses! The quality is remarkable!
Delivery was quick and everything was packaged with absolute care.
If you have a horse with sweet itch, you need to try this company out!

Reply from Biteback Products
I used both 'Sweet Relief'® Midge Barrier and Skin Support Lotion for Horses and 'Sweet Relief'® Midge Barrier & Skin Support Cream for Horses last year and for the first time in 10 yrs I've owned my horse he was bite free and kept his mane, forelock and tail which, in previous years, always got rubbed badly. He now has a decent mane, tail and forelock. Before the midge season even begins this year I am already using the 'Sweet Relief'® Midge Barrier and Skin Support Lotion for Horses in particular this year as its easier to apply.

Reply from Biteback Products
Quick response to my order being sent out. Product just what I wanted.

Reply from Biteback Products
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.