Sweet Relief Silver Cream is an absolute Godsend. I use it daily on my dog’s inflamed front feet (he has allergies and arthritis) and it is very effective indeed. It pretty much takes over the jo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We're a family business manufacturing animal skin care and insect repellents in rural Wiltshire. We use traditional, proven ingredients, the majority of which occur naturally. We've been selling to customers since 2010 and during this time, have built a reputation for our highly effective products and exemplary customer service.
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always a great service from Biteback, products that actually work, the silver cream was great on my filly’s injury as it healed and my old boys sarcoid area is now covered with fur after being bold for many years. Delivery is amazingly quick too!

Reply from Biteback Products
Prompt delivery. Products very well packaged ensuring no leakage or damage even though the courier was a bit rough.

Reply from Biteback Products
I have been using this cream for my itchy Welsh d from spring thru autumn each year since discovering a product that actually really helps him,, I think it must be 7 years
I also use silver cream and the silver spray & flowers of sulphur and have used mud bar too
Well worth the money
Helpful company too and always there to give advice
Quick delivery too

Reply from Biteback Products
Fab family run company, excellent customer service and helpful personalised advise.

Reply from Biteback Products

Reply from Biteback Products

Reply from Biteback Products

Reply from Biteback Products

Reply from Biteback Products
Sweet Relief Silver Cream is an absolute Godsend.
I use it daily on my dog’s inflamed front feet (he has allergies and arthritis) and it is very effective indeed.
It pretty much takes over the job of the Flamazine our vet prescribed, at a fraction of the cost.

Reply from Biteback Products

Reply from Biteback Products
Biteback products are now the only ones that I use for my itchy horses, as I find they are the only ones with any efficacy.

Reply from Biteback Products
Biteback are an independent British company who make natural remedies for horses, dogs and humans. I found them online last year while trying to find a reliable mosquito repellant and discovered their product 'Veto Mosquito', which has transformed my life! I had always been mobbed by mozzies and ended up with infected bites, but Veto Mosquito makes you pretty much invisible to them and last summer I had 2 or 3 bites in comparison to the year before where I had 35 bites in a SINGLE NIGHT!! The great thing about Veto Mosquito is that it's only got 3 ingredients, it smells lovely and is really natural so your skin doesnt feel like it's under a mask like it does with DEET.
Biteback are also an absolute joy to deal with - they process orders super efficiently, the packaging is excellent (the METAL bottles have a screw cap and a separate spray head so ideal for putting in your suitcase without spilling the product everywhere), they keep you in the loop with every step of the delivery process and don't mither you with constant aftersales emails! They let you know about new products, which is great, but don't harass you, which is refreshing in this day and age. They are a great little independent company with a great range of products. When I've had cause to contact them with queries their responses are thoughtful and friendly - and from actual humans! I recommend them to everyone.
We need to support our British companies as much as we can, especially when their products are as good quality as they are from these guys!

Reply from Biteback Products
My horses sweet itch has greatly improved, she had steroid and anti inflammatory injection along side your products and has made a great recovery.
Happy to add photos to show progress.
I use Biteback's Sweet Relief Midge Barrier & Skin Support Cream for Horses and it has made a huge difference to my Fell pony's sweetitch. He seems to very mildly suffer with the condition which started last winter when he became really itchy underneath his thick greasy mane after a very mild but wet winter. I hogged him so I could see his skin better to be able to treat it. I'm happy to say his mane is now regrowing and his skin is looking so much better. I have had a few pots of this cream now. It is always delivered very fast and and packaged very well.
Can honestly say this product has been a game changer for my cob this year , we’ve tried every cream ,fly spray ,lotions and potions possible, vets creams and shampoos and all the injections possible and nothing has ever eased his itching , could never leave him without a fly mask on else his face would be covered in cuts and Also all four of his legs . So this year I thought let’s give this a go and apply the sun cream to his face and the other creams to his feet every evening and he’s been so much better no fly mask needed and reduced his feet stomping to hardly any . Highly recommend to give this a try if your horse suffers bad , it’s been such a happy relief to see him not suffer this year.
Excellent fly spray and the sweet itch cream healed my horse’s itchy patch quickly.
Let me add an item to my subscription order.
Great products, great service
Thank you

Reply from Biteback Products
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.