Black Milk Clothing Reviews 

High quality product and amazing friendly customer service!

I had questions regarding my discount code. Was the spend in AUD or USD? (A-AUD) and Can I use the code on the day it expires or is that the date that it has to be used prior? (A:still good for use on the day it expires. Day after is no bueno.)Lorelei answered everything super fast and checked in the following day to make sure all went well on my end. So sigma 10/10

My absolute favourite brand!! Not only are the clothes uniquely beautiful , the whole blackmilk team are wonderful! Renee and the team are always so helpful and kind and sort out issues with speed and a smile ! Thank you all and keep doing the awesome things and making amazing clothes!

Arrived on time, helped me locate my package,staff were incredly kind and helpful.

Fun and unique fashion that may not be everyone's taste but when you find something that fits your vibe it's perfect.

A lot of it is custom printed so I think people need to just keep that in mind and curb their expectations. It's not like printing on paper.

I've done both returns and order cancelations, both with great customer service. Returns do count for store credit only, so mind that.

I love that they feature artists in their collections! <3
I very much look forward to shopping again soon when I can afford it.

Super amazing service. 100000% recommend. Ordered a dress from Black Milk for for first time not realizing it was shipping to the US from Austrailia and I needed the dress for a wedding very soon. I reached out to customer service and within minutes Renee responded that she understood the urgency and would let the warehouse know to process the order ASAP. They got it in the mail the next day and it arrived at my doors step on the East Cost of the US with 3 days to spare. So so thankful! I couldnt be more happy. My dress traveled half way around the world in time for me to sparkle in it

Really lovely, unusual clothing. Have loved everything I’ve received from them

Blackmilk is my favorite brand to shop from. They have the most beautiful designs, their fabrics are so comfortable and well fitting and their customer support is the best. They are always helpful and friendly and reply quickly. Their international shipping is quick too! I've been buying from them for many years since 2020:)

The customer service team are always lovely to deal with - they are prompt and helpful, and you don't feel like you are getting a 'standard' response - it feels personalised!

Renee is always so helpful and quick to do so. Extremely patient.

I now only ever buy from Blackmilk! The quality is excellent, the designs are spectacular, sizing is consistent, any questions - the live chat is super helpful and on the rare occasions there may be issues after the fact, the refund process is so easy and the customer service is excellent! And now there’s a loyalty scheme - amazing!!!

Blackmilk have the best clothes and customer service. If the item of clothing does not match expectations, they work with the customer to sort the issue. I have bought many items from them and will continue to do so.

The customer service is quick, helpful and extremely friendly! Unlike other online sellers, they went out of their way to contact me when something went wrong with my order, instead of me having to figure out what's going on by myself to then contact them and wait for a reply... truly, the best customer service I'e ever encountered!

Cute designs but godawful quality. Fabric is the thinnest, nastiest polyester and the print quality is low. Feels like your typical scam product but with a huge price tag. Ive bought better quality stuff from places like shein. Do better.

I have been purchasing off blackmilk for the last 3 years and honestly they never disappoint!
From the customer service, to the selection and quality of their clothing is superb. I always walk away feeling like a valued customer and I'm always happy with my purchases.
Thank you for giving me my confidence back, I always get so many compliments on my outfits and I'm always proud to say it's from blackmilk.

Always quick postage and great products. Sizing guides on their website are helpful and their sales are the best!

I’ve been buying from BlackMilk for years at this point, and honestly one of the things that keeps me coming back (besides the gorgeous clothes 😍) is how genuinely human their customer service feels.

Most recently, I had an issue with a dress arriving with what looked like a fabric defect. As an international customer, I was honestly stressed thinking about shipping, customs fees and the possibility of a complicated resolution process.

Instead, BM replied incredibly quickly, were kind and reassuring throughout the entire interaction, and genuinely made me feel listened to instead of dismissed. They walked me through troubleshooting options patiently and professionally, and thanks to their advice, I was actually able to fully fix the issue and keep the dress 🤗

That whole experience reminded me why I’ve stayed loyal to the brand for so long. Yes, the clothes are beautiful and unique, but good customer service is what turns a stressful situation into a positive memory.🥹

And beyond customer service: BlackMilk really does make some of the most expressive, artistic and emotionally fun clothing I own. Whether I’m dressed like a forest witch or a cosmic space jellyfish, their pieces consistently make me feel more like myself 🖤

No brand is perfect 100% of the time, but feeling genuinely taken care of when something goes wrong matters enormously to me and BM absolutely delivered on that.🫶

Amazing support as usual! It’s honestly no surprise that Black Milk has the best customer service team 😊 Thank you again for all your help, it’s truly appreciated!

I love this brand ! Buying from them since many years now, and the quality is always great, the design beautiful and the customer service always helpful !

Blackmilk the products are probably the best geek merchandise clothing brand I know. Some items are easily integrated into cosplay or just perfect for going OTT for a DND game. Robe of Eyes straight out of the Faerun campaign setting, doubles as a sweet cool rave cloak, straps across the front to get some air in there and show a bit of chest/breasts, without it constantly opening up so they have to hold it close brilliant!!! Hands up in the air also happens to bing people together, I happened to wear mine to a burner rave and friends/strangers alike attracted by the eyes glowing under uv, linger to give the code a good rub a because it’s made out of sweet velvet.

Start on the leggings I also Awesome for a burner raves, at my first Burn I went and pillaged the secondhand market. Cyberpunk night at the next burn found leggings, for that holographic snake skin leggings 80s glam rock infused get up, excellent! leggings for that Draconic Spellslinger game of thrones leggings DRACARYS! No boardies for my yoga any more only blackmilk leggings.

My favourite t-shirt, Is “The roll a dice”Shirt like that Dungeons & Dragons collaboration. like a big neon pink dragon on front and on the back it was like a metal band tour T-shirt, with a five campaign setting sites and locations as concert locations that’s attention for detail. That’s a products made by four geeks like to be hot geeks.

great staff always very helpful. As a tall very masculine body person it’s not always easy to work out whether you are fit into a women’s aizedy product. Some of the items. Staff was really hopeful by email to answer questions and helpful facilitating sending back when a sized didnt work out (expect on sale items, but there’s the second hand market for all the limited editions). Most recently I had a query about the Sharkie Arcade rewards club. I sent a query and had a replay within 11 minutes.

I hope they get ahead of the curve before Dungeon Crawler Carl book series blows up with the upcoming TV series, RPG, card game and everything else. ;D