Blinkist Reviews 1,443

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 512 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent customer service and the helpful, responsive staff. Many people highlight the quick response times and the efficiency of the support team in resolving issues. The service is often described as outstanding, with consumers appreciating the personalized and understanding approach. However, some customers also noted issues with the subscription process, particularly concerning auto-renewal without clear reminders. A few other people also felt that customer service response times could be slow or that the process for canceling subscriptions online was not straightforward.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, professional,... See more

Staff

Reviewers highlight positive aspects of staff, with many praising their helpfulness, professionalism, and... See more

Response time

Reviewers mention positive feedback about response time, with many customers reporting immediate and quick... See more

Subscription

Customers had ambiguous experiences with subscription, with many reporting issues related to automatic... See more

Service

Clients share positive opinions on service, with many reviewers expressing high satisfaction and calling it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff. Ideas for improvement include: - summary format could be improved via AI (easier to re... See more

Company replied

Rated 4 out of 5 stars

My subscription renewed automatically without giving me any prior notification. Support responded in time to provide an alternate solution which I felt satisfied. So please remove auto renewal feat... See more

Company replied

Rated 5 out of 5 stars

The app works fine. Daily recommendations are very useful with all amount of books they have. And the customer service team is just excellent. I wanted to cancell my subscription once the payment wa... See more

Company replied

Rated 5 out of 5 stars

Blinkist is a great app for learning in short bursts. It summarizes key ideas from popular non-fiction books into quick reads or listens that you can finish in about 15 minutes. The summaries are cl... See more

Company replied


Company details

  1. Media & Publishing

Written by the company

Blinkist is here to help you learn faster and smarter. It offers summaries from thousands of bestselling non-fiction books to read or listen to in just 15 minutes. Get the key ideas from the top books, podcasts, and experts in 15 minutes with the Blinkist app.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Unreasonable cost increases without warning

When you least expect it, their hidden auto-renew 500% cost increase arrives without warning. Following polite requests for reasonable cost increases, unfortunaley there is no flexibility, no negotiation and no understanding. Why deal with a company that sneakily tries to fill their coffers? Not for me thank you.

January 1, 2026
Unprompted review
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Reply from Blinkist

Hi Henry, thanks for your feedback, and we apologize for any inconvenience caused. Unfortunately, we don't have a way of locating your support request via the information provided here, so please make sure you are emailing us via support@blinkist.com, and we will be happy to help with your cancellation request. All the best, Team Blinkist

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Rated 5 out of 5 stars

Excellent and very quick support

Excellent and very quick support, as well as much appreciated follow up (which is seldom the case with such support!). Thanks again

February 9, 2026
Unprompted review
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Reply from Blinkist

Hi Nader, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

Love Blinkist!

Great customer service. Awesome product

February 9, 2026
Unprompted review
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Reply from Blinkist

Hi Linda, thanks so much for sharing this! It means a lot to know our support made a difference. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

Service was prompt and thorough.

Service was prompt and thorough. Well done,Talida!

February 9, 2026
Unprompted review
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Reply from Blinkist

Hi Randy, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

Rated 5 out of 5 stars

they were very responsive and fixed my…

they were very responsive and fixed my problem right away. Their emails were very respectful and pleasant.

February 3, 2026
Unprompted review
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Reply from Blinkist

Hi DC, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

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Rated 5 out of 5 stars

Great customer service

Great customer service! Errors and mistakes happen, but the way Blinkist helped me sort them out and fix them was very impressive.

February 4, 2026
Unprompted review
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Reply from Blinkist

Hi Andrea, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

Your quick response

You replied quickly within time constraints and addressed my issue to my satisfaction.

February 2, 2026
Unprompted review
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Reply from Blinkist

Hi, thanks so much for sharing this! It means a lot to know our support made a difference. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

Five Stars

My every experience with Blinkist has been great.From the books they curate, through the selections they offer, the listen/read format and the ease of navigating through it all, makes it easy for me to assign Five Stars for their stellar work.

February 3, 2026
Unprompted review
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Reply from Blinkist

Hi Jerry, we’re really glad to hear you’re loving the app! Your feedback is truly appreciated. Enjoy learning with Blinkist! All the best, Team Blinkist

Rated 5 out of 5 stars

Best App I Have!

Been with them since day one and love them! I listen every day and stay up to date on the all the trends and concepts. I don't know where I would be without Blinkist!

February 4, 2026
Unprompted review
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Reply from Blinkist

Hi, thanks so much for sharing this! We’re thrilled you’re loving the app. Wishing you many great learning moments ahead! All the best, Team Blinkist

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Rated 5 out of 5 stars

Lewis responded quickly

Lewis responded quickly, was kind, and handled everything thoroughly. The issue was resolved on the first try. I couldn’t have asked for a better experience. Thank you.

February 3, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Chantal, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

Rated 5 out of 5 stars

Quick reply and helpful solution!

Quick reply and helpful solution. It’s not everyday you find customer service that is actually responsive and wants to help!

February 2, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Jenalee, thanks so much for sharing this! It means a lot to know our support made a difference. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

I had a question regarding a payment

I had a question regarding a payment. It was quickly replied and solved, beyond my expectations. Great customer support, that makes me trust this company. Congrats.

February 4, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

Rated 5 out of 5 stars

Team were polite and efficient in solving my problem.

The team were polite and took time to understand my problem, including following up to make sure the issue was resolved, which it was. I'm very happy with the outcome!

January 29, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi William, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist

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Rated 5 out of 5 stars

A Smart Way to Read More

I used Blinkist for English study and reading, and it was helpful across a wide range of topics. I sometimes read summaries generated with AI, and I like that the current membership includes AI-powered summary features—it makes the experience even better.

November 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent summaries and fast, fair customer support

⭐️⭐️⭐️⭐️⭐️ Five Stars – Great Content and Even Better Customer Support

I signed up for Blinkist at $139.99 for the year and shortly after saw an in-app offer for $79.99 for the first year. I emailed support expecting a long back-and-forth, but they refunded me $70 the same day. That alone impressed me.

As for the actual product — I listened to about an hour of Blinkist right after signing up, focusing on AI topics, and it was fantastic. The summaries were clear, easy to follow, and gave me a great high-level understanding of the history of AI, major companies and players, foundational concepts, and how AI is developing in the U.S. and China. It felt like a crash course without being overwhelming.

I honestly feel like I already got my money’s worth in the first night. I love that I can listen on the go — in my car, on my phone, or at night — and still feel like I’m learning something meaningful. I plan on making this a daily habit because it’s an easy way to grow, stay informed, and use my time better.

Great content, great audio, and top-tier customer service. Highly recommend.

February 2, 2026
Unprompted review

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