Blinkist Reviews 1,447

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 512 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent customer service and the helpful, responsive staff. Many people highlight the quick response times and the efficiency of the support team in resolving issues. The service is often described as outstanding, with consumers appreciating the personalized and understanding approach. However, some customers also noted issues with the subscription process, particularly concerning auto-renewal without clear reminders. A few other people also felt that customer service response times could be slow or that the process for canceling subscriptions online was not straightforward.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, professional,... See more

Staff

Reviewers highlight positive aspects of staff, with many praising their helpfulness, professionalism, and... See more

Response time

Reviewers mention positive feedback about response time, with many customers reporting immediate and quick... See more

Subscription

Customers had ambiguous experiences with subscription, with many reporting issues related to automatic... See more

Service

Clients share positive opinions on service, with many reviewers expressing high satisfaction and calling it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff. Ideas for improvement include: - summary format could be improved via AI (easier to re... See more

Company replied

Rated 4 out of 5 stars

My subscription renewed automatically without giving me any prior notification. Support responded in time to provide an alternate solution which I felt satisfied. So please remove auto renewal feat... See more

Company replied

Rated 5 out of 5 stars

The app works fine. Daily recommendations are very useful with all amount of books they have. And the customer service team is just excellent. I wanted to cancell my subscription once the payment wa... See more

Company replied

Rated 5 out of 5 stars

Blinkist is a great app for learning in short bursts. It summarizes key ideas from popular non-fiction books into quick reads or listens that you can finish in about 15 minutes. The summaries are cl... See more

Company replied


Company details

  1. Media & Publishing

Written by the company

Blinkist is here to help you learn faster and smarter. It offers summaries from thousands of bestselling non-fiction books to read or listen to in just 15 minutes. Get the key ideas from the top books, podcasts, and experts in 15 minutes with the Blinkist app.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent summaries and fast, fair customer support

⭐️⭐️⭐️⭐️⭐️ Five Stars – Great Content and Even Better Customer Support

I signed up for Blinkist at $139.99 for the year and shortly after saw an in-app offer for $79.99 for the first year. I emailed support expecting a long back-and-forth, but they refunded me $70 the same day. That alone impressed me.

As for the actual product — I listened to about an hour of Blinkist right after signing up, focusing on AI topics, and it was fantastic. The summaries were clear, easy to follow, and gave me a great high-level understanding of the history of AI, major companies and players, foundational concepts, and how AI is developing in the U.S. and China. It felt like a crash course without being overwhelming.

I honestly feel like I already got my money’s worth in the first night. I love that I can listen on the go — in my car, on my phone, or at night — and still feel like I’m learning something meaningful. I plan on making this a daily habit because it’s an easy way to grow, stay informed, and use my time better.

Great content, great audio, and top-tier customer service. Highly recommend.

February 2, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great company

Great company. Really good selection of interesting books. Helpful, fast customer service too. Would definitely recommend!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I had a problem accessing my account on…

I had a problem accessing my account on the app. This was so efficiently dealt with by Ann from support. A great service! Thank you for resolving so swiftly!

January 31, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi there, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

Talida was great!

Talida was very prompt and very friendly when she helped me resolve a log in issue I was having.

January 30, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Michael, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

Advertisement
Rated 5 out of 5 stars

Great app

Great app. I’m loving it. There is something on Blinkist for everyone. Great customer service.

January 30, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Elby, we’re so happy to hear you’re enjoying Blinkist. Supporting our learners is just as important to us as the content itself, so your feedback truly means a lot. Happy learning! All the best, Team Blinkist

Rated 5 out of 5 stars

One of the best apps I have

I’m a techie and don’t have time to focus on things outside my scope. The selection of topics they provide fills in the blanks.

The technical support is outstanding. I initially had a log in issue, it got resolved quickly, but they have since followed up three times to make sure there are no mor issues.

January 29, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Robert, we’re really glad to hear you’re loving the app! Great content and thoughtful support go hand in hand for us, and your feedback is truly appreciated. Enjoy learning with Blinkist! All the best, Team Blinkist

Rated 5 out of 5 stars

I recieved a fast reply and a solution…

I recieved a fast reply and a solution to an issue I was facing while trying to change the billing method. I also want to add that Blinkist is a great source of inspiration and motivation in my life, so thank you to the team!

January 29, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Alan, thanks so much for sharing this! We’re thrilled you’re loving the app, and it means a lot to know our support made a difference too. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

Prompt reply with resolution options

Prompt reply with clear options to resolve the issue, and follow-ups

January 20, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Anumeha, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

Advertisement
Rated 5 out of 5 stars

The Blinkist team was incredibly timely…

The Blinkist team was incredibly timely and helpful. I actually needed to cancel our subscription due to lack of use in this current season of leadership, yet they treated me as if I was going to commit for a 5 year subscription! Thank you Blinkist!

January 27, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Jake, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

Kindness wins Friends and Business

It boils down to the fact that people understand my issue and worked with me tirelessly until it was resolved, even though I did not have all of the supporting documentation that would have made their work much easier. I experienced a kindness and understated professionalism that is sadly lacking in many businesses today.

January 27, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Claus, thanks so much for sharing your experience with us. We’re delighted to hear you felt supported and that things were resolved in a way that worked for you. Wishing you many great learning moments ahead! All the best, Team Blinkist

Rated 5 out of 5 stars

Great customer service!

January 27, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Louise, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

Advertisement
Rated 5 out of 5 stars

The Platform is terrific and the…

The Platform is terrific and the customer service is excellent!!

January 23, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Jay, we're absolutely thrilled to hear that you're loving the app. Providing excellent support is just as important to us as delivering great content, and your feedback means a lot to our entire team. Happy learning! All the best, Team Blinkist

Rated 5 out of 5 stars

Very efficient

Very efficient, and very kind. To highlight as very positive point is that I didn't have to explain again the issue when they transferred me to another department. Used to happen in other companies and it is...well! Not efficient.

January 26, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Nat, thank you so much for your positive feedback! We're delighted to hear that our team was able to work with you to find a solution that kept you happy with Blinkist. All the best, Team Blinkist

Rated 5 out of 5 stars

Effective customer service.

The personnel who handled my enquiry were very prompt, cordial, and efficient. I found their responses and solutions very amicable. Excellent customer service!

January 25, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Phua, thank you so much for taking the time to share your experience! Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. All the best, Team Blinkist

Rated 5 out of 5 stars

Thought I had a big problem

I thought I had a "big" problem, but after seeking contact there seemed to be no problem at all :) I was helped very friendly and clearly full of expertise. Thank you for the wonderful experience.

January 16, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Klant, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist

Advertisement
Rated 5 out of 5 stars

Talida did a great job of communicating…

Talida did a great job of communicating and resolving my issue!

January 22, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Jay, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist

Rated 5 out of 5 stars

Fantastic customer service!

I have received first class customer service from Talida. I made a mistake when signing up my husband for a Christmas present - I used a non existent email so didn’t receive any emails or links to activate the account, made more confusing because I did so from my email address. All my fault, and complicated to pick apart. Talida guided me through the whole process, my lack of tech knowledge was no problem to her. We now have an active account and a very happy husband - who has told me that this is the best present I’ve bought him in 32 years of marriage!

January 23, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi Julie, thanks for letting us know how things went. We’re delighted to hear you had a positive experience and that our team could help make it right. Happy learning! All the best, Team Blinkist

Rated 5 out of 5 stars

They were smooth at supporting the…

They were smooth at supporting the subscription cancellation.

January 23, 2026
Unprompted review
Blinkist logo

Reply from Blinkist

Hi there, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look