bloomex.co.nz Reviews 

Ordered in Palmerston North came from Auckland. Same day service lol. Try 2 days later and all but half dead. The reviews in here say it all.

DO NOT ORDER ANYTHING FROM HERE !!! This is the worst flower delivery i have ever seen I ordered a very simple flower arrangement for Mother’s Day and not only was it delayed and arrived past Mother’s Day but the flowers received were dead such a disappointing experience the customers service is equally awful with blatant lies about delivery dates , false misleading reviews and no resolution efforts made to customers despite many attempts to rectify issues , complete waste of time and money ! Highly disappointed do not make the mistake and order from this company . Disgusting customer service and product

My mistake ordering flowers in a hurry for Paeroa area. The flowers were sent from Auckland and were in transit for 2 days which is just plainly ridiculous for fresh flowers. The arrangement bore no resemblance to the image on the website. Very poor quality and zero value for money.

Same day mothers day delivery turned up the following Tuesday. Flowers are nothing like what was ordered. Didn't even have the roses. Will be trying to get the bank to reverse the charge. Will never purchase again and in future will make sure I look at reviews first, as Bloomex reviews suck nearly as bad as their flowers do.

Also represented as From you Flowers NZ. Firstly the flowers arrived 3 days late, sat over night with postal delivery. Arrived next day half dead and wilted. Ordered supersize, terrible, was small-medium. Called to complain, at first they ask me to send a photo but gave me a wrong email. I found the correct email, gave photo evidence, requesting refund. They never replied. I followed up again, they refused to refund me and hung up on me. Terrible service, communication, delivery and quality of product. Never will I order from them again and now pursuing commerce commission.

I sure hope my daughter didn't pay the prices on the website! One sad looking rose, a raggedy gerbra already in the bin and a few other sad looking extras. Pathetic!

I have the same story as everyone else. My two boys who are both students ordered flowers for me for Mothers Day. They arrived late and quite frankly were the most pitiful bunch of flowers I've ever seen. Half dead, thrown together and sellotaped into a box along with a mangled card with the message typed onto the order form and stapled into the card. Little did I know they'd spend $160 of their hard earned money, which they really can't afford. The flowers look nothing like the picture and I've seen better bunches at the supermarket for $30! I've complained and have to send through pictures to be assessed. I know they won't accept any responsibility based on other reviews. Avoid this company like the plague!

I was very disappointed in the whole experience. The flowers were delivered a day late BUT the main concern was the flowers were well passed their best and should not have been sold. They flowers were nothing like what the website promised.

Mildew, Mold on the roses, Petals Falling off, not fresh at all! The flowers arrived 2 days early, sat outside even though instructions were clear on where to leave them. Worst Flower Company ever. SHOWs the value of buy local. DO NOT USE THEM or FROM YOU FLOWERS

Will never order from this company again. Ordered on Friday for a sunday (Mother's day delivery) They went out with a courier friday afternoon, and sat with them till mid morning Monday when they were finally delivered. No longer fresh and already wilting. Ordered the supreme bunch, which was so small, hadn't been upsized for the extra $35 i paid. Buyers beware! Absolute rip-off

They arrived late, in a box with the flowers upside down, all the flowers were damaged, and the leaves were dry, with 30% of the flowers dead. I have never in my 63 years ever received flowers that were in such a sorry state.

Serious disappointment regarding the flower deliveries made on Mother's Day and the day after.

The quality of the flowers received was far below expectations. The arrangements looked neither fresh nor well presented, and some flowers appeared wilted and damaged upon arrival. This was especially disappointing as the orders were placed for a special occasion, and a much higher standard of quality and service was expected .

The Flowers i recieved on Mothers Day were not fresh. One of the roses were dropping petals on the day and a couple of the others were bruised. My daughter would be mortified if she knew. I would not recommend Bloomex to anyone if this is the norm.

Mels Flowers/Bloomex.
Extremely poor customer service - they have hung up on me twice trying to resolve my delivery.
Mother’s day flowers turned up on Monday despite ordering early. I paid extra for the deluxe flowers. Only had 7 flowers and they arrived unarranged (e.g different flowers grouped together). Greenery is limp and broken. VERY DISAPPOINTING AND UNDER WHELMING. DO NOT BUY FROM THEM!! They use Bloomex as their trade name. Absolute scam.

Droopy flowers not delivered on the day selected. This is the second time my children bless them have sent flowers with this company. Of course you are not going to complain when they are a gift sent with the best intentions & wishes & that is precisely how this auful company are getting away with it.

Flowers arrived mouldy and bruised my teen son thought he was getting a beautiful bouquet and this was very underwhelming,

and the flowers haven't arrived yet!

Ordered flowers for my friend on Saturday, today is Monday and NZ Post just sent me an email say they expect to deliver them tomorrow. Spoke with customer service and they said they despatched them on Saturday from Auckland. As far as I was aware I ordered them from a florist in Tauranga. The flowers will be four days old before they even arrive, let along been in two transit loading docks and several vans. This is only the beginning of this story, Im sure.

Absolutely disgusting company!
Wilted and damaged flowers, dropping off their stems and arrived on the wrong day.
Why allow the customer to choose the delivery date if you can’t deliver that day??!?
I raised these issues with them and sent photos of the flowers. They have responded that the flowers are acceptable quality to them and said they can’t help the day it’s delivered.
Customer services offers a $20 store credit, like that can buy anything.
Consumers Guarantees Act, Section 7 says I am entitled to a refund, this store has refused a refund. Looking at the number of bad reviews this company has, it’s no wonder!

If there was a score less than 1 I would award it. I cannot believe that these 10 squashed stems are the $179.00 boutique I ordered. Absolutely disgusting - I cannot figure how to add a photo

Terrible. I ordered flowers specifically for Mother's Day, they said they could deliver. They didn't arrive.