Awful customer service. Ordered on the 9th of February and the shipping information has not been updated for nearly a month! I have emailed customer care multiple times now asking for an update on... See more
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Review summary
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Reviews shaping this summary
Edited review: I ordered a blanket for my mom (order #71222) in early February and have never received nor had an update regarding the blanket I paid for. I’ve sent emails and had not a single respons... See more
Company replied
It's a great company with very thoughtful ideas and great artistry to be utilized by lovers to show that love to someone important! The only problem I have is my track my package link has not worked f... See more
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I was reluctant to order based on some of the reviews but I took a chance and am satisfied with the purchase. Delivery took about 2 weeks to Alberta Canada, although the tracking details are a little... See more
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Company details
- #110 of 115 best companies in Gift Shop
Written by the company
Bloomie creates meaningful, one-of-a-kind gifts designed to make every moment feel special. Our handcrafted flower-bouquet blankets are made to last, made to comfort, and made to be remembered.
Contact info
United States
- contact@bloomieblankets.com
- bloomieblankets.com
3.0
Average
254 reviews
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Gift
The blanket is beautiful. It got to me when it was expected to! My mom is going to love it!
April 17, 2026
Reply from Bloomie Blankets
Thank you
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide. During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created. We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience. Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you. Thank you again for your feedback, and we hope we can turn this experience around. Warm regards, The Bloomie Team
I haven't received my order and I have…
I haven't received my order and I have not received a response. I ordered on 2/10/2026, and It is currently 4/27/2026. I spent nearly $100 and as far as I know they just pocketed the money and told me to F off. I keep trying to contact them via the website portal, which is the only method I can find, and it is increasingly hard to send a message. Every time I try to send a message the phone number "format" is always wrong, but there is no example or guidelines as to how to submit it. Do not know what to do or how to contact them, I feel like I was robbed by thieves.
April 27, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide. During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created. We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience. Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you. Thank you again for your feedback, and we hope we can turn this experience around. Warm regards, The Bloomie Team
I will update my review as soon as I…
I will update my review as soon as I hear back from bloomieblankets. As of now, I ordered 3 blankets over 100$+ and only received 1 today and the whole package was marked as delivered. I’m disappointed, I’m confused and upset.
April 27, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide. During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created. We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience. Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you. Thank you again for your feedback, and we hope we can turn this experience around. Warm regards, The Bloomie Team
Thought it would be better quality for…
Thought it would be better quality for the cost. Also promise free gift and did not send.
April 27, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide. During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created. We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience. Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you. Thank you again for your feedback, and we hope we can turn this experience around. Warm regards, The Bloomie Team
Delivery seems skeptical as company is trying to upsell something they claim to be unique...
I ordered a bouquet, but when I got tracking, I became very sceptical as it's seen to be shipping from China, so it seems like this company is trying to upsell what's already available on the market and not unique and handmade as they claim to be. Let's see how it goes...
April 25, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide. During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created. We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience. Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you. Thank you again for your feedback, and we hope we can turn this experience around. Warm regards, The Bloomie Team
Perfect gift
These are so beautiful.If you have someone in your life who loves cozy things,cute things or both,get this blanket bouquet!!!
April 17, 2026
Unprompted review
Reply from Bloomie Blankets
Thank you
Reply from Bloomie Blankets
Thank you
Girlfriend absolutely loved them
Girlfriend absolutely loved them! Great thoughtful gift, she loves when I buy her flowers. Maybe I can get away with buying less real flowers now.
March 23, 2026
Reply from Bloomie Blankets
Thank you
I emailed regarding wrong size being…
I emailed regarding wrong size being ordered. Got a response advising that would be corrected and wrong size was still sent.
March 23, 2026
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide. During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created. We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience. Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you. Thank you again for your feedback, and we hope we can turn this experience around. Warm regards, The Bloomie Team
I had high hopes for this. Total disappointment.
I had high hopes for this, but unfortunately, it was a complete disappointment. Let’s start off with the fact that they will not include a gift card, so the person who is receiving the gift doesn’t really know who it’s coming from or the purpose of the gift. The ribbon around the blanket has a meaning that has nothing to do with what the gift is for. And, it was delivered in a very messy fashion and looked nothing like a bouquet. I’m extremely disappointed and embarrassed to have sent this as a gift. I will not be shopping here again.
April 12, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide. During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created. We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience. Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you. Thank you again for your feedback, and we hope we can turn this experience around. Warm regards, The Bloomie Team
It has been 2 months and I received no…
It has been 2 months and had not received no tracking information, then when I eventually did, it was not real.
I requested a proof of delivery photo, they showed me a package in front of a home across the United States from me with a date, pre-dating the day I ordered.
Finally, I was told I provided sufficient proof, then today after inquiring where the item is, I was asked as if I never communicated.
I have gone through the story 6 times with no results.
I attempted to call on messenger, they messaged for me not to call.
I 100% believe this is a scam and if I ever actually receive an item, I will correct my review.
April 2, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Same as a lot of these reviews it’s a scam
Same as a lot of these reviews it’s a scam! Ordered on the 9th of Feb thinking it was an Australia site by my mistake I realised it wasn’t so it would take longer than expect. But it never arrived and customer service replied to my last email after 10 back-and-forth emails; can I have the order number at least please. They said; order number :) end of story this was a scam
April 3, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Never got blanket and haven’t had a…
Never got blanket and haven’t had a reply back from customer service has been a horrible experience feel like I’ve been scammed
March 18, 2026
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
The free gift that said to come with…
The free gift that said to come with the item was not shipped with the purchased item.
March 18, 2026
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
These blankets are darling
These blankets are darling. I’m using my purchase as thank you gifts. I love that you have so many choices. Highly recommend!
March 18, 2026
Reply from Bloomie Blankets
Thank you
Cancelled orders
Ordered a blanket before Valentine’s Day. After 12 business days, no tracking order was given or updated. After reaching out they said “due to an error, following your request we have refunded you the full amount”. I never requested a refund and no further explanation was given.
I ordered a second blanket 22 Feb 26. Today 1 April 26, I sent an email asking for an update after they previously stated the item is on the way but the order number said it hasn’t been delivered. They responded saying “upon your request we have submitted a refund”, again I did not request a refund.
Terrible customer service, terrible tracking and delivery. Cannot comment on quality as never received a product.
April 1, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
TERRIBLE product
TERRIBLE product. I ordered a blanket and it arrived around 3 weeks later. The quality is horrendous. Blanket arrived in what I can only describe as Shein packaging like it came from a Chinese sweatshop. I was refused a refund on the grounds that I had opened the parcel…how am I supposed to inspect the quality of my product without physically looking at it? This is against UK consumer law and completely illegal. Will be taking this up with my credit card company.
March 23, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Customer service is genuinely awful
Customer service is genuinely awful. The worst experience i've ever had as a customer. Not only was my package never delivered, it was entirely abandoned. Emails only as customer service is bad enough. Emails that don't get returned for days at a time makes this company borderline scammers. Do not buy any product from these people.
March 29, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
1 star
1 star — and that's only because zero isn't an option.
I ordered from Bloom Blankets and have yet to receive my item. There were no updates, no shipping confirmation, and no communication whatsoever about the status of my order. I reached out multiple times to request a refund and was completely ignored every single time.
At this point, I've paid for something I never received and a company that refuses to even acknowledge my messages. This is not how any legitimate business operates. I will never purchase from Bloom Blankets again and I would strongly discourage anyone from giving them your money. You may never see your order — or your money — again.
February 9, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
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