Bloomleys Reviews 152

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I received a completely damaged product. I sent them an email included the video and request a prepaid return label. They would not provide a prepaid label. Product is not light and will be costly... See more

Rated 1 out of 5 stars

My wife received a bouquet for her birthday. Some of the flowers were in such poor condition that theywent straight on to the compost heap. Bloomleys describe their product as "cocktail inspired." My... See more

Company replied

Rated 5 out of 5 stars

I ordered the Martini tied bouquet. A beautiful & vibrant coloured display of exceptionally fresh flowers & they have definitely cheered up our home on a January winter’s day. I ordered from Bloomley... See more

Rated 5 out of 5 stars

I love being able to write positive reviews, I stumbled across bloomleys while looking at mothers day flowers so I ordered my mum the martini bouquet. They arrived in perfect condition along with a... See more

Company details

Written by the company

The Cocktail Inspired, Flower Delivery Company.


Contact info

3.3

Average

TrustScore 3.5 out of 5

152 reviews

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Rated 3 out of 5 stars

Slightly Disappointing flowers for the price

Hi there,
We placed an order for Mother’s Day flowers. They were delivered nicely packaged and on time on a Sunday and this aspect of the service was very good. The flowers themselves were slightly disappointing. We had opted for a nomaro spritz large. The actual size of the bouquet was the same as a medium sized supermarket bunch that you would usually pay max £15 for. I felt a bit let down by the quality and size of the bouquet. The delivery service was good otherwise.

March 19, 2021
Rated 5 out of 5 stars

The perfect combination

The perfect combination of flowers and alcohol, all delivered really fast and very well packaged. I'll definitely buy from Bloomleys again in the future!

March 17, 2021
Unprompted review
Rated 1 out of 5 stars

If you want petrol station quality…

If you want petrol station quality flowers at a premium price then use this shop. Paid £70 for a very small bunch of flowers half dead and put it this way my wife was not happy with the flowers she got on her birthday.

March 16, 2021
Unprompted review
Bloomleys logo

Reply from Bloomleys

Oh no, we’re sorry to hear this!
We certainly want to put things right. Please contact us at customercare@bloomleys.com and we will look into this for you. Thank you, Bloomleys

Rated 5 out of 5 stars

Today I received an absolutely…

Today I received an absolutely beautiful bouquet and chocolates from Bloomleys for Mother’s Day from my son. The flowers were so fresh as if I had just purchased them. Even though they were in a box and had travelled with a courier they were packed so carefully they were in perfect condition. Also the chocolates were sooooooooo delicious. I am a self confessed chocoholic , but I have never tasted chocolates like this before. Stunning flowers and scrumptious chocolates what more could a mother ask for? This is the third bouquet I have received from Bloomleys and I must say the quality is outstanding. Highly recommend Bloomleys . I am one happy Mother 🌸🌺🌼

March 14, 2021
Unprompted review
Rated 5 out of 5 stars

The most beautiful flowers

I love being able to write positive reviews, I stumbled across bloomleys while looking at mothers day flowers so I ordered my mum the martini bouquet. They arrived in perfect condition along with a pornstar martini and I have to say they look absolutely beautiful, my mum said they're the nicest flowers she's ever had, a really generous bouquet filled with the most gorgeous vibrant colours. I cant recommend bloomleys high enough and will now on only order flowers from them, they've set the bar really high. What a fantastic experience

P.S. my mum said the cocktail was delicious

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful red rose blooms…

I received 12 beautiful red rose blooms for Valentines Day. They were absolutely gorgeous, beautifully presented and lasted ages.
My husband said that they were a delightful company to order from and that they couldn't have been more helpful!
We shall definitely use Bloomleys again.

March 10, 2021
Unprompted review
Rated 5 out of 5 stars

I won some flowers and a cocktail in a…

I won some flowers and a cocktail in a competition with yourselves. I am absolutely over the moon with the prize and would totally recommend yourselves to everyone.The flowers are gorgeous. They were delivered the next day and everything was perfect . Thank you so much ❤️❤️

March 9, 2021
Unprompted review
Rated 5 out of 5 stars

Stunning flowers delivery

I received the most beautiful flowers with the added bonus of a gin cocktail! They arrived well packaged and full of life, with a great variety of spring flowers. Highly recommend for postal flowers/gifts

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

Nice company and rate highly

Initially recieved an unsatisfactory bunch of flowers. Customer Service were quick to contact me and make amends. Clearly an organisation that cares about their customer base and very impressed with how they dealth with things. I would recommend Bloomleys to anyone

March 2, 2021
Rated 1 out of 5 stars

Really disappointing service

Really disappointing service, paid £54 for a bouquet for Valentine’s Day, as my partner got them out the box, they were limp and wilting, smelt very old, had the feeling they had been sat in a the box for over a week, really Terrible smell. Customer service really unhelpful - really rude and patronising - will not be using again. Really really disappointed as i work in the Air Force away so it was a surprise for my partner, she is an ITU nurse who has worked incredibly hard during this pandemic, just wanted to give her the wow factor as it’s the least she deserves and customer service couldn’t have cared less to what they dispatched. Really shocking.

February 26, 2021
Unprompted review
Bloomleys logo

Reply from Bloomleys

We are sorry to hear this Boyden.
We can see that a member of our Customer Care team have been in touch with you to explain the situation.
We can see that you received your flowers two weeks ago today and you now want a full refund.
We cannot accept imagery two weeks after the flowers arrived with you, due to the perishable nature of flowers.
We apologise for your disappointment on this matter and if you have any more questions please reach out to us at customercare@bloomleys.com
Bloomleys Customer Care

Rated 5 out of 5 stars

Excellent service

Excellent service. I'm amazed with service all the way from UK to Serbia.
All recommendations. Love their flowers

February 25, 2021
Unprompted review

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