Bloomleys Reviews 152

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I received a completely damaged product. I sent them an email included the video and request a prepaid return label. They would not provide a prepaid label. Product is not light and will be costly... See more

Rated 1 out of 5 stars

My wife received a bouquet for her birthday. Some of the flowers were in such poor condition that theywent straight on to the compost heap. Bloomleys describe their product as "cocktail inspired." My... See more

Company replied

Rated 5 out of 5 stars

I ordered the Martini tied bouquet. A beautiful & vibrant coloured display of exceptionally fresh flowers & they have definitely cheered up our home on a January winter’s day. I ordered from Bloomley... See more

Rated 5 out of 5 stars

I love being able to write positive reviews, I stumbled across bloomleys while looking at mothers day flowers so I ordered my mum the martini bouquet. They arrived in perfect condition along with a... See more

Company details

Written by the company

The Cocktail Inspired, Flower Delivery Company.


Contact info

3.3

Average

TrustScore 3.5 out of 5

152 reviews

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Rated 5 out of 5 stars

This is the third time I have used…

This is the third time I have used Bloomleys this year and once again the flowers received were amazing. Beautifully packaged and presented. My wife was thrilled when they arrived on Valentine’s Day. I would highly recommend to all.

February 17, 2021
Rated 5 out of 5 stars

Lovely idea and so different from…

Lovely idea and so different from what’s out there. Very unique.
Beautiful flowers and quick responses from Bloomleys when I had some questions.
Can’t fault this company!

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Im glad to have chosen Bloomleys on…

Im glad to have chosen Bloomleys on valentines day - i used the florist's choice, which added to the surprise and it made my wifes day. It bought a smile to our faces. From the great flowers, to the quality of the packaging to the mocktail, I would highly recommend Bloomleys 👌

February 16, 2021
Rated 3 out of 5 stars

Great Concept, Poor Execution

The concept of flowers and cocktails is amazing and I couldn't find anyone else in the market that even challenged it.

Sadly, I was a disappointed at what I received for the price I paid.

The look of the flowers and drinks on the website were great and when they arrived the box was really smart but once opened the drinks were miniscule and packaging really weak; totally against the brilliant brand you've created.

The flowers were just 'ok' and didnt wow me or my wife who was the recipient. Shame on valentine's day!

Anyway, great concept but could do with some work on delivering it.

February 16, 2021
Bloomleys logo

Reply from Bloomleys

Hi Greg. Thank you for your feedback and we are very sorry we didn’t meet your standards.
Our cocktails are industry standard 100ml as stated on our website (all information is clear and available before purchase). Also, on our bottles it states to add soda to the relevant beverage. They aren’t miniscule as you mention - they are an exact standard measure across the industry.
We appreciate your feedback and will work to improve to meet your expectations hopefully for next time.
Thank you
Bloomleys Customer Care

Rated 5 out of 5 stars

Awesome

Excellent service and the whole presentation was warmly appreciated by the wife. Well played Bloomleys.

February 13, 2021
Rated 5 out of 5 stars

Beautiful!

Ordered a bunch for my girlfriend, one very happy lady! Nice candle, cocktail and chocolates. Lovely family business and great flowers. Highly recommend

February 13, 2021
Unprompted review
Rated 5 out of 5 stars

What a great idea

What a great idea, flowers and cocktails and they lived up to our expectations. Top quality all round. Easy to use website and everything arrived as expected. Will definitely be using again. Highly recommended!!

February 13, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent cocktail inspired flowers

Brilliant service from start to finish! Excellent product in both the cocktail inspired mojito flowers and the personal cocktails & shaker!
Will definitely order again! A lovely well presented package to brighten up anyone’s day

February 11, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers sent to a friend for her special birthday, she was delighted and the service received was amazing. I would definitely recommend to anyone.

February 11, 2021
Unprompted review
Rated 2 out of 5 stars

Always use recorded delivery

This isn't necessarily Bloomley's fault, but my delivery didn't arrive at all and is still missing, two weeks later. Bloomley sent a replacement bouquet and cocktail via recorded delivery, but the missed delivery date really did ruin the surprise cocktail party I'd organised for my friend's 40th.

February 11, 2021
Bloomleys logo

Reply from Bloomleys

Hi Cindy
We are so sorry to hear this.
We tried to resolve this for you by sending out a new parcel to you tracked, free of charge.
We now only offer tracked or courier delivery.
Please get in touch with us at customercare@bloomleys.com if you’d like to discuss the matter further. Thank you.

Rated 5 out of 5 stars

Bloomleys were amazing !

Bloomleys were amazing !
My mother recently came out of hospital and was due some cheer in her life. I ordered some flowers from a competitor of Bloomleys who let me down at the last minute with no excuse or remedy. I got in contact with the guys at Bloomleys, explained my predicament and within 2 hours my mother was hand delivered a beautiful bouquet by a delightful young woman(I believe to be one of the directors). On their website they only guarantee next day delivery but the fact they went out of their way to ensure my mum got her flowers 10minutes after she got home with just over 2 hours notice is phenomenal and forever appreciated !
Well done guys !
Thanks so much !

February 10, 2021
Unprompted review

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