Bluebox Storage Reviews 113

TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

No problem with container just communication could be better. Finished last Friday no one there to hand keys to no post box either even though got told there was. Asked them to inform me when som... See more

Rated 5 out of 5 stars

I hired a storage container for around 2 years. Through out I experienced great customer service, the few times I did need to contact my emails were responded too quickly and the person on the other e... See more

Rated 5 out of 5 stars

Fabulous service I was upstairs but transferred downstairs to make things easier been with Bluebox a few years now

Rated 5 out of 5 stars

Have just finished using the container storage at Bluebox Swalwell. No problem with set up, payments ok, and good access at all times, good comms.

Company details

  1. Self-Storage Facility

Written by the company

At BlueBox Storage we have built a solid reputation in Middlesbrough and across the North East over a number of years. Specialising in self-storage we thrive on meeting the needs of our customers every time. If you require a storage facility that’s closely monitored 24/7 with access around the clock get in touch! 0800 535 3470


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

113 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

No problem with container just…

No problem with container just communication could be better.
Finished last Friday no one there to hand keys to no post box either even though got told there was.
Asked them to inform me when someone there so I could hand keys back and they never did I had to chase this also.
Then got an invoice for another month and when questioned they said because I never handed the keys back 🤷🏻‍♂️
Frustrating that’s all could be better

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I hired a storage container for around 2 years. Through out I experienced great customer service, the few times I did need to contact my emails were responded too quickly and the person on the other end of the email was always friendly and fair. Getting the storage unit itself was a quick and easy experience and fairly priced. I highly recommend and would use blue box storage again if needed in the future.

April 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Took a container to move office…

Took a container to move office furniture out of an office and while I prepared to move house. Had it for just under a year. First time I've had anything like that. Was really helpful for safe storage of items. Easy to go back and forth with the fob, always felt totally secure and easy to access as in, every time I needed to get a van or car to my container I always could, was never blocked in etc. Would use it again if I needed to.

March 30, 2026
Unprompted review
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Rated 3 out of 5 stars

Great place but prices to high me personally…

Great place but prices to high for me then in top insurance cover also

New unit same size insurance is in with price that is half the price of blue box just further away get a code to enter with same style padlock

136 to just over 65 is best for me

Bluebox did nothing bad just which I was told of insurance early was all as I was not informed sadly then with the cost going up I could not afford it where now I could have two and still be cheaper

So I had to leave as that's a lot for me

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

SAFE/SECURE STORAGE AT BLUEBOX

From day 1 I was looked after,Very professional and courteous service.
I would not hesitate to you use BLUEBOX STORAGE in the future if the need arose.
Well done for your excellent customer service
Nigel MAINTAIN

December 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Storage

In my opinion Bluebox Storage provide great storage facilities. All new and dry containers and great security and great staff. I cannot fault the company itself.
Thank you very much. It has been a pleasure and wouldn't hesitate to use again. Highly recommended.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Just brilliant

Just brilliant. Storage box was clean and tidy when I hired the container. Information from the customer care team was first class. Highly recommended.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

First time and would highly recommend…

First time and would highly recommend and use again. I needed some temporary storage space for a project and hired a unit in Middlesbrough, Brunel Road just off Cargo Fleet Lane. I walked in to their office off the street and left a short while later having been shown round a suitable unit and given all the information I needed and a set of keys. Secure access and really helpful people!

October 29, 2025
Unprompted review
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Rated 1 out of 5 stars

Very disappointed

We had our now 4 year old motorhome on this site since we purchased it and was quite happy. We got an email advising us Bluebox storage had taken over. Then received another email giving us 30 days notice to remove our motorhome off site. We are very disappointed to find yesterday ( the last day ) there was plenty of caravans and motorhomes still on site and they were not going anywhere. Clearly rules for certain customers and our face doesn’t fit.

August 30, 2025
Unprompted review

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