Bluebox Storage Reviews 

119
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I mean - it's just a storage container at the end of the day. However - I can say my container kept my items safe and dry for around 8 years, and what I loved most - was the ladies in the office alw... See more

Rated 5 out of 5 stars

Used Bluebox on Eston Road for over a year and never had any issues even after the site landlord imposed some restricted access. If I ever had a need to contact them I always found the staff to be bot... See more

Company replied

Rated 4 out of 5 stars

Very easy to deal with ,accessible team and easy to get on site, we ended up with a container on Eston Road site for a number of months until the site was asked to close. Good price and clear invoicin... See more

Company replied

Rated 5 out of 5 stars

I hired a storage container for around 2 years. Through out I experienced great customer service, the few times I did need to contact my emails were responded too quickly and the person on the other e... See more

Company details

  1. Self-Storage Facility

Written by the company

At BlueBox Storage we have built a solid reputation in Middlesbrough and across the North East over a number of years. Specialising in self-storage we thrive on meeting the needs of our customers every time. If you require a storage facility that’s closely monitored 24/7 with access around the clock get in touch! 0800 535 3470


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

119 reviews

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No recent history of asking for reviews

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4.5

All reviews

(119)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just brilliant

Just brilliant. Storage box was clean and tidy when I hired the container. Information from the customer care team was first class. Highly recommended.

November 20, 2025
Unprompted review
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Rated 5 out of 5 stars

First time and would highly recommend…

First time and would highly recommend and use again. I needed some temporary storage space for a project and hired a unit in Middlesbrough, Brunel Road just off Cargo Fleet Lane. I walked in to their office off the street and left a short while later having been shown round a suitable unit and given all the information I needed and a set of keys. Secure access and really helpful people!

October 29, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed

We had our now 4 year old motorhome on this site since we purchased it and was quite happy. We got an email advising us Bluebox storage had taken over. Then received another email giving us 30 days notice to remove our motorhome off site. We are very disappointed to find yesterday ( the last day ) there was plenty of caravans and motorhomes still on site and they were not going anywhere. Clearly rules for certain customers and our face doesn’t fit.

August 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Storage when needed

Excellent customer care, easy to deal with, very friendly service, containers are new and well maintained 💯% will definitely use again 👍👍👍

June 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Great local firm

Great local firm, employing great local people who continually improved their efficiency and security throughout the years I've had storage with them. Always friendly and accommodating when you do need to speak with them. Would 100% recommend.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service was fantastic

Customer Service was fantastic. Lisa and her colleagues were amazing.

Probably the best storage units I’ve experienced so far, I would definitely be using them again.

Thank you so much, girls for all your help. Your customer service was amazing.

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Overall

Overall, the experience has been excellent.
The only issue I had was with the difficulty in opening/closing the container. You really need to be built like a tank to close the doors and I always had to have my husband with me to close them.
Have moved our goods to a container site more local to us and I can close the doors with little effort; still just as secure!

June 13, 2025
Unprompted review
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