Blue Fang Solutions LLC Reviews 166

I've rented many servers for 7DaysToDie and Minecraft and every time I do, I require assistance. Thankfully, the customer server is amazing and they have supported me in every situation.

Really good service anytime of the day. This is the first and only one host i know with an interactive chat with full service! The price is high for 7D2D and ARk server but it worth the price! I recommand that host without hesitation.

All I can say is, if you're looking for a place to host a server for whatever be the reason give these guys a try! Any and every question I had they took care of; 100% would recommend.

Sunday night, we decide to wipe a server and restart a 7 days to die campaign with a mod, people online at 8pm waiting and ready to help. I give 11/10 zombie decapitations, would let them be my wingman anyday.

I started a new 7DtD Server with a the Starvation Mod that they offered. I had no idea what I would have to do in order to connect and their support was incredibly helpful in stepping me through everything I needed to get connected to my server. Very fast, very helpful.

I am new to server administration and received fantastic assistance from tawk.to at bluefangsolutions.

The tech was patient and knew their stuff. Thanks again.

The live instant chat help that I just had with Tracy was the best that I could of ever asked for. Thank you and I appreciate the quick and easy help.

Customer support went above normal operating procedures to get my server running with additional mods off steam. Very respectful as well. Thank you so much BFS!

Amazing support. Brad is a beautiful angel who helped me every step of the way in transferring my old saved 7DTD world over to my new BlueFang server. He even helped me figure out stuff related to my old host, because my old host's customer service wasn't great. BlueFang's customer service is great. Brad is great. Brad, if you read this -- our player Tea wants you to know that she loves you. We all love you, Brad.

tracy was very helpful setting up my server. positive experience. thanks!!

I am new to renting and having my own server. After doing some research, I decided to do business with Blue Fang and right off the bat I know I have made the right decision. I was stuck on a few things and Tracy helped me get everything running. The response time to get assistance was super quick too. I highly recommend.

awesome cs. helped me right away and got my server running .

i am very satisfied with customer service, props go to Tracy from customer service who was very patient with me in helping me in backing up my server , i am very new at this and she made it easy for me to understand , thanks a bunch, you guys rock!!

i got frustrated over another serverhost place ignoring me for two days with the server down and moved to blue fang and oh my god the difference in customer service is VAST !!!!!!! I cant keep up with how fast they responded and were answering questions. Amazing change and very happy with everything so far. Tooooo include the control panel options and edit abilities. Tooooo include them fixing stuff I messed up cause im a newb. Great exp so far. HIGHLY recommend and Josh is my hero heh he helped me for hours answering questions

honestly, the fastest support you will ever see. and I have rented from multiple hosts. that alone is so very helpful when any issue occurs. 5 stars in my book.

Craig provided amazing customer support, he knew his stuff, and was willing to do what had to be done to help me with what I needed help with. Response time to my ticket was less then a minute, of course this could be different depending on the ticket traffic they have, but I was impressed with that.

I am a very new admin and know little about the programming side to a server and support has been there every step of the way. Support are amazingly helpful

Bluefang are so awesome and the customer support is amazing and never fails to resolve the issue at hand in a timely manner, Totally worth the price, great Quality

Edited: Just saw that I had a prior 5-star review from my first dealings with them. Welp, so much for that. Also they offered me an additional month of service to compensate me for the hassle. I accepted, but when I discovered this morning that the server was still wrong I decided to just shut it down.

Started an Ark server with their Silver support tier at 130PM central time on a saturday. Put in a request for mod installation and some server tweaks. I was ignored, didn't have my ticket addressed until I requested a refund well over an hour later.

They finally got moving at that point, but did not successfully install the mods I requested because they claim that primitive plus is not compatible with mods. They also stated that some of the tweaks I requested were not part of their Silver support tier.

At this point I requested the refund again, as it had been well over 4 hours since I initially purchased the service. I was at that time informed that because I was an existing customer they would not honor their 72-hour guarantee.

After some back-and-forth I gave up. The server still was not configured correctly, the customer service was poor all the way through, and I recommend looking elsewhere