Blue Light Card Reviews 

Had a Slight Issue with Cinema Vouchers , Emailed Support and they resolved within 24 hours

"Cerys "was very helpful and kept me updated with progress

I experienced an issue when applying for a blue light card which resulted in me raising a query. The support received from Danielle was excellent. She replied to my email communications promptly and completely resolved my issue. Fantastic customer service 😁

Had recent issue trying to renew my card. Contacted BLC on several occasions to try & get issue resolved but never received a response. Finally got through to Manmeet who was responsive and managed to resolve my issue. Thank you Manmeet

I had struggled to gain use of my Blue Light Card due to problems activating it. However, Victoria stepped in and provided help. She very quickly came up with a solution and guided me through process, resulting in me successfully gaining access to my Blue Light Card. Victoria’s positive assistance, patience and encouragement was key to this. Many thanks.

Although it took a few days to receive a response,.Danielle helped offer guidance which helped resolve the issue I was experiencing

Genuine discounts without lots of smallprint invalidating the offers.

I have been trouble re-setting my password. It has been weeks now! Did everything that was suggested (by Admin) and still I am not receiving the reset password email. Tried on various email platforms as well as on the App, and via their website- no luck.

I then tried signing up as a new member using my same details including email address. I was then sent a verification email. After clicking this I was then taken to the subscription page to select and pay for membership...

I have emailed the Admin team with screenshots of the above. Hoping to get this resolved quickly.

Very good customer service from Lorenzo. My account was paused and I emailed and the issue was sorted out on the same day. Nice not to be talking to a robot!

Difficulties setting up an account, so much so that I gave up and cancelled it, but helped out by Naomi through the process.
I'll try again at another time with the hope it works out.

It is so easy to use and you can get good discounts it's nice to know at least some companies acknowledge what we have given for others

I needed to change some personal details on my account and found Victoria in Customer Services to be very helpful. My problem was solved quickly and efficiently.

I work for the NHS and often use my Blue Light Card for online purchases. I have also used it for savings on holidays.
It's great to be able to get something back.
If you're entitled to a Blue Light Card, it's definitely worth having.

The amount of discount through the card is excellent and covers a lot of shopping & purchases categories and brands .The only thing that needs improvement is how to use the discount (customer journey) as it gets a bit complicated with some brands .I would prefer that all discounts are through generating QR code through the Blue Light app and use directly it at different points of sales without the need to be linked to providers apps.

I applied repeatedly over a number of weeks, but due to having retired and downsized our home I had no evidence of my Army Nursing or Education Provider careers throughout the past 56 years. Thierry from Blue Light never gave up on me and finally I sent copies of my Army Nurse training plus various certificates proving I was qualified as an Educator and spent most of my working career as a freelance teacher of the teachers. An A5 copy of my army nurse training was accepted thankfully, as I very much doubt the Ministry of Defence or my Local Education Department or Leisure Centres would be willing to search for pay evidence from 40-50 years ago. I accepted pay-outs rather than pensions from both of these employers, as I needed the cash at the time - being a stay at home mother in between both these careers.

I had an issue with my email address and when I contacted Blue light team they resolved the issue very quickly and kept me informed on progress.
Great customer service

Some very good discounts, especially for restaurants. My local swimming pool gives me half price swim, which makes it so much more affordable with the blue light card. I have benefited well from having the blue light card.

Such a good card to have. So many discounts and offers available.

Professional staff (Paulina) quick response. Good deals thank you. KM

Great service dealt with my query within 2 days