Cardiff Blue storage is an excellent facility. We feel very reassured that our caravan is safe there with the CCTV and controlled entry/exit with on site security staff. The office staff are very ple... See more
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Formerly Cardiff Self Storage, we have been operating from our flagship Wentloog site since 1988. We offer smart and affordable storage. Our site offers 24/7 365 security controlled access including patrol dogs and hi-tech CCTV. Great value storage units, caravan & motorhome storage, car storage (both domestic and fleet), HGV storage, compound space, whatever your storage requirements we can help. We hold the UK Container Operator site of the year award 2023 and are proud to be the first site in Wales to achieve a Platinum award, the highest possible accreditation from CaSSOA.
Wentloog Avenue, CF3 2ER, Cardiff, United Kingdom
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First of all the container that I booked to store a classic car in was great value for money, incredibly easy to access and book. But secondly, when due to unforeseen circumstances, I needed to change the date of my booking and phoned customer services, they couldn't have been more helpful and professional. In fact I actually ended the call by saying thank you for your excellent service!

Reply from blue self storage
Extremely efficient and helpful. Customer service on point!

Reply from blue self storage
Had misplaced my access card. And managed to get pop down and pick up a new one.
Amazing service and so quick and efficient.

Reply from blue self storage
Set up storage for motorhome quickly with no fuss and in a professional manner . Really happy with service and all facilities good and storage space well secure. Really happy knowing van will be in a secure location. Thank you.

Reply from blue self storage
Bernie is a real diamond to deal with and makes the customer service a super experience

Reply from blue self storage
Ideal place to store our caravan over the last 4 years.
The site is very very secure, regular feedback on FB. Easy to use the cleaning station, free air and water and waste water disposal.
Overall great experience, great business.

Reply from blue self storage
Bernie has been great helping me organise an additional storage space for my new caravan. - Quick response time and very easy to organise.

Reply from blue self storage
Courtney @ Bluestorage went above and beyond to help me out with my enquiry and as a consequence I signed up to a long term lease knowing that I would be safe in the knowledge that if any issues arose they would be taken care of professionally by Courtney and the team.
A* customer service. Thankyou

Reply from blue self storage
I found booking online very easy and straight forward
Great customer service from Bernie she was very welcoming,friendly and polite. The premises were clean and tidy the same with my storage container
100% recommend .
Thank you Christopher Alan

Reply from blue self storage
Great personal service with a touch of happiness.

Reply from blue self storage
Blue Self Storage made switching my booking from motorhome storage to caravan storage really straightforward. They kept me updated throughout and the whole process was smooth and hassle‑free. Excellent service.

Reply from blue self storage
Everything was as sweet as a nut. From initial enquiries to being shown to our pitch and the washing / air and vacuum area. All spot on and security seems very impressive and professional - a great crew on reception who had everything tickety boo. Thanks all especially Bernadette 👍

Reply from blue self storage
Fantastic. Communication is excellent. Storage feels very safe and secure.
Really would recommend.

Reply from blue self storage
Fantastic right from the start!
The team were very helpful, patient and informative. Very slick service with booking and paying for the storage unit.
They give you all the information right from the start.
Really good prices for storage.
I have used the Bridgend facility, the security there is top notch, it is well lit and you can access via QR code 24/7.
You get value for money and peace of mind, everything you could want from a storage company.
I would 100% recommend Blue self storage to anyone.

Reply from blue self storage
Booking on line was straightforward. On arrival at the unit I had a little bit of trouble opening up but after a quick phone call assistant was there in a few minutes . I decided to order a key fob it arrived by post in less than 24 hours. The unit was clean and tidy. First Class

Reply from blue self storage
Great service so far from Blue storage. Easy and straightforward to set up online.

Reply from blue self storage
Blue self storage team have been very helpful arranging my storage container, even drove me to the location cant fault them at all,

Reply from blue self storage
Great customer service
My little car is tucked away all safe and sound.

Reply from blue self storage
What a wonderful friendly helpful team !
A very professional service with customers at the heart of all they do . We feel very comfortable in the knowledge that Stan the van will be very safe left in their hands .
Haydn Morgan

Reply from blue self storage

Reply from blue self storage
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