I visited Bolia in Basel. The saleswoman, Ana, was so very kind, patient and helpful. She addressed all of my questions and took care that nothing escaped my attention. Will definitely recommend to sh... See more
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Overall we had a good experience, but I think that you could give a shoppingbag/Tasche for free when a custumer come in and immediately buy a table + careing kit for 4500+chf. We had to pay 2chf for t... See more
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I visited the Zürich office on two occasions just looking for ideas for new living and dining room furniture. I was assisted by a different member of staff on these visits. When I started to plan s... See more
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The saleswoman who served me was very professional, knowledgeable, insightful, and presented options. In addition, she gave me space and time to consider each option. And there were many pieces to... See more
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Company details
- Furniture Store
- Decoration and Interior Design Store
- Furniture Accessories
- Living Room Furniture Store
- Outdoor Furniture Store
- Sofa Store
Written by the company
Willkommen bei Bolia. Eine skandinavische Designwelt, inspiriert von der uns umgebenden, veränderlichen Natur. Unsere Designs werden von namhaften Designern aus der ganzen Welt geschaffen und von den erfahrensten Möbeltischlern aus den besten und langlebigsten Materialien handgefertigt. Zeitloses Design, das für Sie maßgefertigt wurde, um über Generationen zu halten. // Bienvenue chez Bolia. Un univers design scandinave inspiré par la nature changeante qui nous entoure. Nos modèles design sont conçus par des designers reconnus dans le monde entier et fabriqués à la main par les ébénistes les plus compétents à partir des matériaux les plus durables et de la meilleure qualité. Un design intemporel créé sur mesure spécialement pour vous et pour durer pendant plusieurs générations.
Written by the company
Contact info
4.6
Excellent
2K reviews
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Great experience with right advice.
November 2, 2025
Reply from BOLIA
Hi Rok.
Thank you for your review!
We're glad you had a great experience and received the right advice. 🌟
Best regards,
Nikki, BOLIA
Already done
Bolia has a fantastic service and advise. They offer the possibility of returning the goods un to 30 days. My only disappointment was dealing with the delivery stuff. I guess they are a 3rd party company and usually they don't care about anything. They came in time but were very rude. I wish I could write a separate review only for them.
October 19, 2025
Reply from BOLIA
Hi Cintia,
We truly appreciate your kind words about our service and advice. I’m very sorry to hear about your experience with the delivery company, we absolutely want all our customers to have a positive experience from start to finish.
I’ve sent you an email, as we naturally don’t want you to be left with a bad impression. Thank you so much for taking the time to share your feedback, it really means a lot to us!
Best regards,
Anna, BOLIA
Due to process they could not eve wave the delivery , expending more than 300 chf
I have bought a kite - sitzkissen at the store. The product was not available and charged me 14 chf for delivery, whey the could request it to the store I and I could it pick up, not happy about it.
October 4, 2025
Reply from BOLIA
Dear Customer,
Thank you for your feedback.
Since our stores do not have the capacity to store customer orders, many deliveries are sent directly to your home. Unfortunately, in-store pickup is not always possible for logistical reasons.
As a gesture of goodwill, I have already refunded your delivery costs. I hope this solution is acceptable to you.
If you have any further questions, Customer Care Service is happy to assist.
Kind regards
The BOLIA Team
Another Great Experience
The Bolia team in Geneva has always been professional, helpful and efficient.
September 28, 2025
Reply from BOLIA
Thanks a lot for this positive feedback, it means the world to us.
Cordialement, Elisabeth/BOLIA
Beautiful things
It’s always nice to look a beautiful things and the Bolia.com website is very beautiful, if not always practical. It can be a bit too fussy and a little complicated to find certain options. Otherwise, the experience is usually a nice one.
September 26, 2025
Reply from BOLIA
Hi Anthony,
Thank you for your kind words and honest feedback. We’re happy you enjoy our website design and will take your input on usability into consideration.
Best regards,
Anna, BOLIA
The experience was excellent as both…
The experience was excellent as both consultants were very nice welcoming and understood my needs quickly, which helped to find best solution for the orders. Additionally reassured the color of the carpet by showing examples.
Really satisfied ! Felt like could not choose while online and having them advised me, all felt easy and smooth!
September 27, 2025
Reply from BOLIA
Hi Kamile,
Thank you so much for your kind words! We’re delighted to hear that our team could make the process smooth and help you find the perfect solution. We truly appreciate your feedback and look forward to welcoming you again.
Best regards,
Anna, BOLIA
Great sofas and customer service
We bought a sofa and it is amazing, worth its price. The 5 stars though, are especially due to a very good customer service: we had an issue at some point with the fabric we chose and they immediately proposed to send a new couch without additional costs.
May 31, 2025
Reply from BOLIA
Hi Riccardo,
Thank you for your kind words, we truly appreciate it. We’re also happy to hear that you’re enjoying your new sofa and that we could help resolve the issue!
Best regards,
Anna, BOLIA
No possibility to get the order…
No possibility to get the order delivered in the Bolia local shop. Delivery timeline not respected.
August 18, 2025
Reply from BOLIA
Hi Nathalie.
We’re sorry, but it’s not possible to have the order delivered to a local Bolia store, and we also regret that the delivery timeline was not respected.
We have sent you an e-mail.
We truly appreciate your understanding and patience.
Best regards,
Nikki, BOLIA
Excellent service
July 29, 2025
Reply from BOLIA
Dear Gemma,
we are happy to hear that you had a good experience.
Thank you for sharing.
Best regards,
Marianne, BOLIA
Salesperson was excellent
Salesperson was excellent, delivery is much quicker than a lot of other furniture stores. Very happy.
July 17, 2025
Reply from BOLIA
Hi Silvana,
What a wonderful review — thank you!
We're delighted that you had such a great experience at BOLIA! 🌞
See you soon,
Nikki, BOLIA
Great furniture and an incredibly…
Great furniture and an incredibly helpful staff! Especially great to pick up some summer sale items! Will definitely be back for more.
July 8, 2025
Reply from BOLIA
Hi Robert. Thank you so much for your positive review!
We're thrilled you loved the furniture and found some summer sale gems 🌞
We are looking forward to welcome you back! 💛
Best Regards,
Nikki, BOLIA
Reply from BOLIA
Hi Yan, thank you so much for your kind words and positive review. 😊
Best Regards,
Nikki, BOLIA
100% recomendable
The person who take care of me while at Bolia to buy a couch was extremely competent, multi lingual and very nice person. I will recommend without any question to go Bolia for the product they offered and for the competency of the professionals who work there
July 6, 2025
Reply from BOLIA
Hi Felipe. Thank you so much for your kind words!
We're thrilled to hear you had such a great experience and truly appreciate your recommendation.
You're always welcome at BOLIA!
Best regards,
Nikki, BOLIA
Excellent customer service
Carla was very interested in what was important to me, informed herself about the various options and then made specific suggestions. She took a lot of time to choose the right furniture with me. And the result was a beautiful sofa that suits me and that I really like.
Thank you very much Carla!
June 26, 2025
Reply from BOLIA
Hi Renate
Thank you so much for your kind words and for taking the time to share your experience!
We're thrilled to hear that Carla took the time to understand your needs and guided you thoughtfully through the options.
It’s wonderful to know that you found the perfect sofa and that you're happy with the result.
Best regards,
Marianne, BOLIA
Why I Keep Coming Back to Bolia
What always brings me back to Bolia—besides the amazing pieces—is Katia’s warm support. She’s always incredibly kind and attentive, and that truly makes all the difference.
June 26, 2025
Reply from BOLIA
Hi Ana
Thank you so much for your positive feedback about our colleague.
We're delighted to hear that Katia is providing the support you need and that you're enjoying our products.
Best regards,
Marianne, BOLIA
I have yet received nothing
I have yet received nothing, the client service is not responding my mail that I have sent they said they will respond berweeen 12 days… actually it was a fast little order nothing complicated and it seems like it come from Australia or I don’t know… this is not normal that I have to run after to have informations.
June 6, 2025
Reply from BOLIA
Hi Louana
We apologize for the slight delay in processing your order.
I can confirm that your order is currently being processed and will be shipped very soon.
Additionally, my colleague has reached out to you via email.
Please feel free to respond to that message if you have any further questions.
Best regards,
Marianne, BOLIA
Very good products quality
Very good quality and product designs. Excellent service provided by knowledgeable and friendly staff.
May 15, 2025
Reply from BOLIA
Hi Intisar. Thank you very much for your positive review!
We're delighted to hear about your positive experience.
Hopefully we will see you again soon! 🌞
Cheers,
Nikki, BOLIA
Wonderful service and experience!
Jonik gave us a wonderful exper. He had knowledge of colours and textures and he could help us really well. Thank you!
May 11, 2025
Reply from BOLIA
Hi Nidhi. Thank you so much for your kind words!
We're thrilled to hear that Jonik provided you with such a great experience and could assist you with his knowledge of colours and textures.
We’ll be sure to pass on your lovely feedback to him!🌞
Kind regards,
Nikki, BOLIA
Fabulous service and delighted with our…
Fabulous service and delighted with our new sofa!
January 5, 2025
Reply from BOLIA
Hi Tracy, thank you for your review.
We apologize for the inconvenience regarding the delivery date.
Due to the high volume of orders and the increased pressure before Christmas, there has unfortunately been a delay.
We understand that you need the sofa before Christmas.
I have sent you an email so we can discuss the matter further.
Best regards,
Negar, BOLIA
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