From the first time I was in contact with Bolt Pharmacy I felt I was an individual person not simply one on a list. The help, advice and support has been nothing short of fabulous. In 18 months... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Had issues with delivery on most occasions having to get delivery to local P/ office And no information regarding change of injection system on 7.2 mg thought I should have been informed of the chang... See more
Bolt are really safety conscious. They are careful to check your medical history ensuring the medication is suitable for you. They constantly check with you for any side effects and how you are feel... See more
I had been using the product for 3 weeks, used the final injection on a Saturday. Contacted Bolt by email late on Saturday when I realised that I hadn't received my next delivery. Within a 10 minutes... See more
Company details
Written by the company
Prescription treatments available by simply filling in our online consultation form and having medication delivered discreetly to your doorstep. We provide treatments for weight loss, erectile dysfunction, men's health, women's health, travel health, and a variety of other conditions. Our company mission is to make prescription treatments accessible in a way that is quick and easy whilst prioritising safety above all else. Bolt Pharmacy is a GPHC registered pharmacy in the UK and all medication is checked and dispensed by our team of experts including qualified clinicians and pharmacists.
Contact info
Unit 3C Frontier Park, Frontier Avenue, BB1 3AL, Blackburn, United Kingdom
- hello@boltpharmacy.co.uk
- boltpharmacy.co.uk
4.5
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Jesse has been the most helpful person…
Jesse has been the most helpful person from the beginning, I had a little trouble but she has managed to sort it and been so understanding and has been like just talking to a friend. I couldn’t recommend enough ☺️
July 14, 2026
Unprompted review
Prompt delivery of mediçation.
Prompt delivery of mediçation.
Ease of use.
Excellent results.
July 14, 2026
Shocking customer service experience
Shocking customer service experience.
My scheduled delivery was returned for no given reason. When following up on the status of my delivery I had to call three times whereby I was told it would be followed up… not one time did someone return my call.
When asking for escalation, not once was I able to speak to the orders team or anyone else. Still not resolved, nor given solution. Ultimately Bokt have taken £175 from my account with no treatment received nor solution or timeframe of when this will be delivered or sorted. Shocking service
July 14, 2026
Unprompted review
Reply from Bolt Pharmacy
Charlotte, we're sorry to read this. After the delivery issue and the follow up calls, this is not the experience you should be writing about.
Someone from our escalations team will be reaching out to you personally to look into your account and the outstanding delivery.
The Bolt Team
Excellent service always there to help
Excellent service always there to help, such an easy app to follow, easy to order
July 11, 2026
The last injections haven’t operated…
The last injections haven’t operated properly without me problem solving and using tools to get it to work!
July 11, 2026
Very happy using Bolt pharmacy
Very happy using Bolt pharmacy. My products arrive on time always well wrapped as need to be kept in the fridge.Can easily contact them if I need to. would highly recommend using them. Their app is very self-explanatory.
July 11, 2026
Good communication and support
Good communication and support. Regular updates and accessible pricing.
July 11, 2026
I am losing the weight I want to lose…
I am losing the weight I want to lose without the faff.
July 11, 2026
Very friendly helpful staff
Very friendly helpful staff, answering any queries with knowledge and adice
July 14, 2026
Excellent customer service
Excellent customer service, I had a couple of queries and they were very quickly resolved.
July 14, 2026
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