In May 2025, I purchased a light that failed within a very short time due to a broken on/off button. I contacted Bookman’s customer service via their website and received a replacement. Unfortunately,... See more
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Best customer service I ever experienced and great products. I use the Bookman lights a lot. I live in Copenhagen, where bike is the main means of transportation, and where darkness is king during the... See more
The light isn't up for the task in rainy conditions, after the first ride in the rain I couldn’t turn it off again. After removing the battery it never turned on again. The nice adjustment knob is r... See more
Ordered on December 27th. today January 17th, the item is still not received. UPS could not deliver and the item was returned to the sender. I never have any problem being delivered and my address wa... See more
Company replied
Company details
Written by the company
Swedish designed bike lights and visibility products for runners walkers and cyclists
Contact info
Ynglingagatan 5, 11347, Stockholm, Sweden
- +46841068050
- hello@bookman.se
- bookman.se
2.1
Poor
35 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Good service to resolve my special delivery needs.
The recipient had changed addresses, unknown to me as a buyer. Bookman responded to my request to get corrected re-delivery.
March 8, 2017
Unprompted review
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Superb & Compact Product
Already have a pair of these and bought a pair for a friend who loves that too!
January 27, 2017
Unprompted review
GOOD QUALITY PRODUCTS
EASY ORDER - DELIVERED ON TIME (few days) - GOOD PRODUCT
January 25, 2017
Unprompted review
Magnetic reflectors fall
The magnetic reflectors do not stick enough
January 25, 2017
Unprompted review
Reply from Bookman Urban Visibility
Hello Pau, Sorry to hear you're not satisfied with your product. If you want o change your magnetic reflector to our reflective stickers instead please contact customerservice@bookman.se Best, Johan
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all fine
I like the product an buy them always online. Never any problem
January 23, 2017
Unprompted review
Loved it!
A gift for my daughter, she loves it! She was very impressed with the bike light and never saw one as perfect for her bike.
Thank you!
January 10, 2017
Unprompted review
Great purchase
Wonderful design, functional, bright, and standing the test of time.
August 30, 2016
Unprompted review
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Cup Holder has not been received.
Hi,
Placed my order on May 26th, after one failed delivery that was my fault for not being there. I still have not received my cup holder as of July 6th
July 6, 2016
Unprompted review
Reply from Bookman Urban Visibility
Hello,
We're very sorry that you're not happy with your product purchase from us at Bookman. Can you email to hello@bookman.se with your order number and we'll try and help you asap!
/Johan
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