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Review summary

Created with AI, based on recent reviews

Considering 551 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the process easy, straightforward, and the site very user-friendly. Many people appreciate the company's ability to deliver on promises, noting genuine results and increased streams and listeners. Reviewers frequently highlight the efficiency of getting music playlisted quickly and the positive outcomes achieved. However, some customers also noted issues with the service and product. A few people reported very low play counts despite campaigns, and some were dissatisfied with the curation process, mentioning their music being placed on playlists with inappropriate genres or older songs. There were also instances where promised streams were not met, leading to disappointment for some users.

What people talk about most

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the service as... See more

User experience

Users describe positive interactions with user experience, highlighting the fast, easy, and simple process... See more

Social media

Customers had positive experiences with social media. Many reviewers found the platform effective for driving... See more

Product

Reviewers mention ambiguous feedback about the product. Some customers report good results, with songs... See more

Marketing

Consumers find marketing to be ambiguous. While some reviewers report positive outcomes, such as songs being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Boost Collective is really advisable if you want your song to be promoted internationally. In our case (LUDO band from Belgium) it is a bit more difficult, as the rock songs are sung in Dutch, which m... See more

Rated 4 out of 5 stars

The boost collective model for promotion is really good and sustainable if you have the level of coin for it in the modern day. Sometimes the curation process can be finicky because of how a song may... See more

Rated 4 out of 5 stars

So far the first single I promoted is doing relatively well/better. I believe Boost Collective played a significant part in that.


Company details

  1. Music Management and Promotion

Written by the company

Boost Collective is a platform for playlisting and free music distribution. Since we moved domains, all our 800+ reviews are on our other page here, feel free to check them out: https://www.trustpilot.com/review/boostcollective.ca


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is an absolute farce

This is an absolute farce. We can’t even find the area to log in on their site.

The campaign netted 0 new followers and 0 new streams.

December 11, 2025
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Brad,

Thank you for reaching out. Our Customer Service team is going to look for any reach out you did regarding this issue and reply with the link to login.

I'll also include the link here - https://www.boost-collective.com/signup

Please click "Sign Up" using the fields provided or click "log in" on the top right if you've already created an account.

The Boost Collective Team

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Rated 1 out of 5 stars

Waste of money

I’m giving 1 star, because I feel like I got scammed. I paid for Gold campaign and as we are in the 3rd week of campaign I got zero results… Pointless and waste of money. Moreover, communication with support team is very bad. Not recommended!

December 14, 2025
Unprompted review
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Rated 1 out of 5 stars

Did a promotion for 1 of my singles and…

Did a promotion for 1 of my singles and got a total of 30 streams; when I emailed them to cancel the subscription they proceeded to take the money out of my accounts; when I emailed them about taking me of the put my old single on a platform; they don’t reply to emails in time so hopefully this will get there attention, I will continue to update people on the situation as we all deserve to be treated fairly!! UPDATE - they replied to my email after weeks asking if I had made the 1 star on trust pilot; STILL HASNT BEEN RESOLVED!!!!!! Don’t waste your money!!!!

December 11, 2025
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Emmanuel,

Thank you for the update. We asked because we need to confirm the user to process the refund as requested.

We've gone ahead and processed the refund on our end. It will take of couple of days to reflect upon the card used to purchase.

The Boost Collective Team

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Rated 1 out of 5 stars

I only had 37 views in 21 days

I only had 37 views in 21 days, this was a waste of money , the plan guaranteed may several thousand views.

November 19, 2025
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Gen,

Thank you for reaching out. Our Customer Service team will be reaching out to you directly re: your issue to discuss further.

The Boost Collective Team

Rated 5 out of 5 stars

Great Company to work with

Great Company to work with. They get started with you as soon as you reach out! Their no wait to get set-up system is superior with all your questions answered up front.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

I spent $798.40 with Boost Collective…

I spent $798.40 with Boost Collective across several packages - Gold, Pro, Platinum, and Diamond. Their website clearly lists estimated ranges for these tiers:

Gold: 2,000–5,000
Pro: 3,000–10,000
Platinum: 8,000–15,000
Diamond: 15,000–30,000

Across all campaigns combined, my TOTAL streams didn’t even reach 500 streams, which is below the lowest end of a single Gold package. Some songs received 1–4 streams over the entire campaign.

My dashboard didn’t work for over a week, and when it finally loaded, it showed one giveaway entry - despite their offer of 1 entry per $50 spent, which should have been around 16 entries for my total.

Playlist placements didn’t make sense either. They put a rock version and a dance remix of the same song onto an 80s playlist — neither version fits that genre. Most of the streams came from countries known for low-engagement playlist farms, which is not consistent with targeted or authentic promotion.

Support was the most frustrating part. I reached out multiple times with clear questions and detailed evidence. Their responses were short, vague, and didn’t address anything I asked - no explanation for the missing entries, no clarity on playlist choices, no confirmation campaigns even launched properly. They told me "rest assured" everything was fine.

Based on what I actually received, I can’t say the service resembled what I paid for. Sharing my experience so other artists know what to expect before spending this kind of money.

I will update my review accordingly if the company resolves this. But as far as I am concerned, this is misrepresentation and services not delivered.

November 13, 2025
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Steven,

That is not the result that you or us wanted to see. I want to let you know that we've gone ahead and extended your campaign at no charge for another 4 weeks, we will be re-pitching your tracks to try and secure different placements for you as well.

Our apologies for the issues with your dashboard. Everything on our site is custom made and on occasion there can be issues that make the user experience less than perfect. I also talked to our developer team and confirmed in our back end that you received 15 ballots into our draw. The system was not set up to record a decimal point or round up so a 15.88 was made 15 and not 16.

I also acknowledge the longer than average wait time that you received as well and that should not have happened. We strive to be the best music promotion company in the world and we want to make it right with you.

If you'd like to discuss further, please continue the dialogue with our Customer Support team.

The Boost Collective Team

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Rated 1 out of 5 stars

Repeated Unauthorized Billing After Multiple Cancellation Attempts

I signed up for Boost Collective for a one-time music promotion and attempted to cancel on October 3rd. Despite emailing support multiple times and following their instructions, my subscription was not cancelled, and they continued to charge my card.

I submitted another cancellation request on October 6th, which also went unanswered. My dashboard still showed an active “ongoing” Pro campaign even though I had requested cancellation and did not authorize recurring billing. I had to dispute the charges with my bank to get the money returned.

As of today, the issue is still unresolved, and there is no way for a customer to cancel on their own through the dashboard. Support replies are vague, delayed, or do not address the cancellation directly.

I am posting this review in hopes that Boost Collective finally cancels my account and stops the unauthorized charges. I am also sharing this so other artists are aware of my experience. I will update this review if the company resolves the issue.

December 6, 2025
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Laura,

I'll base the response off of your email from 5:18pm on Saturday as it was very clearly laid on what your requests were.

1. Your account was cancelled and no further billing will happen on the card you requested. We've attached a screen shot in our reply to this email through our Customer Service team.,

2. Cancellation did take place and a screen shot was included in our reply.,

3. We replied today. Our Customer Service reply time can can a few days so we're within the guidelines you requested.,

4. A screen shot of your cancellation was provided in our reply via Customer Support.,

5. A refund was processed for the charge on Dec. 6th.,

If you'd like to discuss further please follow up with Customer Support and we'll be more than happy to continue our dialogue with you.

The Boost Collective Team

Rated 1 out of 5 stars

Awful Customer Service

They were the worst promotion company that I have ever dealt with. They placed my songs on ineffectual playlists, delivered abysmal customer service, and gigged me with recurring charges after I repeatedly attempted to unsubscribe from their sub-standard service. There are other companies out there that deliver positive results and honor refunds when they fail to deliver on promises. This is definitely a one star company in my experience.

January 10, 2025
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Thomas,

I tried to locate your current order with us using the email you've used for previous orders and for reaching out to our customer service team. Unfortunately, I cannot locate any order placed after December 2024 within our system.

If you'd be able to let us know the email you used to place the order in which this review references our team will review and get back to you. Please send us an email at support@boostcollective.ca

The Boost Collective Team

Rated 5 out of 5 stars

Boost Collective is a real one

Boost Collective is a great tool to use for indie artist like me. It is easy to use and the customer support is awesome as well.
They do exactly what they say they will do. I don't have crazy numbers, but they have boosted my number and landed me on some really cool playlist.
Boost Collective is a real one,

December 4, 2025
Unprompted review
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Rated 5 out of 5 stars

I tested Boost Collective with one…

I tested Boost Collective with one track and I’ve already seen genuine results. I landed on a playlist with over 40k followers within the first couple of days and the spike in streams on Spotify for Artists looks real. No bots and no strange data, just steady traffic.

The process has been smooth and the support has been solid. I’ve tried other promo services in the past and never got placements like this. Boost Collective actually delivered what they said they would.

November 27, 2025
Unprompted review

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