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Review summary

Created with AI, based on recent reviews

Considering 540 reviews, reviewers had a great experience with this company. Customers are really happy with the service, highlighting its effectiveness in increasing their music's reach and visibility. Many people appreciate the user-friendly experience and the straightforward process for getting their music heard. Reviewers often mention the company's ability to deliver on its promises, leading to increased streams and playlist placements. However, some customers were not happy with the results, reporting very few new listeners or streams from their campaigns. A few other people also felt that their music was placed on inappropriate playlists or that the curation process was not accurate for their genre.

What people talk about most

Service

Reviewers mention ambiguous feedback about service. Some customers praise the service, stating that the... See more

User experience

Reviewers highlight positive aspects of user experience, often praising the ease of integration and the... See more

Social media

Clients share positive opinions on social media. Many reviewers are excited about their music being placed on... See more

Product

Consumers find product to be ambiguous, with some reporting good results and satisfaction, stating it "does... See more

Marketing

People report ambiguous experiences with marketing. Many customers express dissatisfaction, citing issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Boost Collective is really advisable if you want your song to be promoted internationally. In our case (LUDO band from Belgium) it is a bit more difficult, as the rock songs are sung in Dutch, which m... See more

Rated 4 out of 5 stars

Took a little longer than advertised to place... however I've been placed on multiple playlist, and iam excited. Looking forward to a long term working relationship. Thanks BC 💯

Company replied

Rated 4 out of 5 stars

The boost collective model for promotion is really good and sustainable if you have the level of coin for it in the modern day. Sometimes the curation process can be finicky because of how a song may... See more


Company details

  1. Music Management and Promotion

Written by the company

Boost Collective is a platform for playlisting and free music distribution. Since we moved domains, all our 800+ reviews are on our other page here, feel free to check them out: https://www.trustpilot.com/review/boostcollective.ca


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Seems all right at first, but eventually the mask slips

I was unfortunate enough to discover these people before I knew how Spotify promotions work. They will get you added to random playlists filled with small-time artists who sound nothing like you. You will get a bump in streaming numbers at the expense of wrecking your algorithm, making it impossible for anyone who would actually like your music to find it, ever. I was willing to chalk it up to ignorance until they lied to me about my campaigns, claiming they had top-secret data that proved they'd done the work they obviously hadn't, with their god-awful customer service representative treating me like a pest for wanting to know what they actually did with my rather large sum of money. Stay far away from these people. If you sign over rights to your music to them, god help you.

FOLLOW-UP: Two months later, I see ten new fraudulent charges from Boost Collective on my bank statement that I will have to contact my bank about, since they don't respond to customers when they don't feel like it. Absolutely despicable human beings.

January 4, 2026
Unprompted review
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Rated 2 out of 5 stars

Extremely Disappointing Results

I purchased the bronze campaign for a month‑long promotion that promised placement on three playlists. In two weeks, I received only three streams, a number far below what I generate on my own through my fanbase. For a service that claims to offer meaningful exposure, this result was extremely disappointing.

Trying to reach customer support made the situation even worse. The contact information on their website was buried and, once I finally found it, the email address listed was incorrect. I had to dig through old emails from a previous billing issue just to locate the real support address.

When I finally reached an agent, they responded after a few days but ignored their own refund policy. Instead of honoring it, they unilaterally decided to place my song on a different playlist—something I never asked for. I had to reach out again and explicitly restate that I wanted a full refund according to their stated policy.

What makes this even more frustrating is that my very first experience with this company was great. After that, their website fails to load analytics and the quality of service has steadily declined. Between the poor results, the hidden and inaccurate support information, and the reluctance to follow their own refund policy, I can’t recommend this service anymore.

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Oh no, beware. Cancellation frustration.

After seeing all the ads in social media, I was intrigued. But after spending over 200 bucks with no impressive results, I called it a loss. But then I notice $19.99 coming out my bank account from Boost Collective monthly, I tried the instruction on canceling the fraudulent "Pro" subscription instruction. It leads to a dead end. I have reached out on the "support" email provided, but no results as of yet. Not pleased.

February 1, 2026
Unprompted review
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Reply from Boost Collective

Hi Terry,

I see that you reached out to customer support at 4am local time. We responded at 11am local time letting you know that we cancelled your Pro account. I wish you would've given us more than a few hours to respond to your support ticket before you left a review but I am letting you know it was cancelled and the fees have been refunded to you as well.

All the best in your music journey.

The Boost Collective Team

Rated 1 out of 5 stars

Spent 3000$ for a measily experience

Spent 3000$ for a measily experience, It was a year long campaign an while the first month was very promising it went downhill from there. Every email reaction was very reassuring with more empty promises leading to an overall experience that lead to absolutely no growth and overall 30.000 streams.
If i compare that to an average Facebook Ad-Manager Campaign you get alot more with less empty promises, would never ever recommend this company again even after trusting them for their "sweet talk", did several attempts on smaller occasions before the big campaign and it's kind of the same. Delivering streams with no growth.

Edit in Response:
I got contacted originall in July 24 and finally agreed after some calls by Michael
I had another call in Jan 25 where i first stated things went well in the first month and nothing after, the campaign was scheduled for 12 months.
I was in touch with Adam throughout februar
because my songs got placed on Rock Playlists with around 7 monthly listeners.
Also already complaining to him the "Never Ending advertisting for 60% off since forever"
I decided to trust and was let down.
I got in touch via Mail with the support in June multiple times also writing michael, who didn't reply anymore (maybe he is not part of the crew anymore)
Again reached out in July and August, with a final one in october 25
with the as usual answer:
"That said, I’m confident we can turn this around. 💪 We’re going to take a fresh, focused approach, review your placements, optimize the targeting, and rework the campaign strategy to make sure your music is reaching the right listeners and gaining steady traction."

It was always a very positive, reassuring answer i got that lead to nothing but dissapointment. 3$ per stream is something i wouldn't recommend anyone, especially after those flashy presentations that led to other expectations.

November 25, 2025
Unprompted review
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Reply from Boost Collective

Hi DJ SovRin,

Every campaign we run is organic and Meta ad led and thus campaigns can fluctuate and depend on a lot of factors. Our goal with every campaign is to maximize the amount of real and organic streams for an artist.

We were able to secure you real, organic streams which did fall below your original Takeover estimate and we tried our best to make it work with our curators. The last communication that I can with our direct customer support team was in July of 2025. If there was an issue that you wanted rectified we would've done whatever we could to help you.

All the best in your music career

The Boost Collective Team

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Rated 5 out of 5 stars

Finding a reliable partner in the music…

Finding a reliable partner in the music industry can feel like a gamble, but working with Boost Collective has been a breath of fresh air. If you are looking for a team that actually understands the modern digital landscape, this is it.

January 29, 2026
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Rated 5 out of 5 stars

So Smooth!

Really appreciated how easy and straightforward the process was. Customer experience/service/follow-ups were top notch. Better results from campaign than expected. Boost collective makes it much easier to get your music heard. Thanks! - Silicone Snake Oil

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible . Been emailing for a whole month because I paid for a fat promo playlist and they don’t even get me one . 100$ wasted don’t use this company as they will just send fake emails back trying to persuade you that they are doing their job and they don’t they take your money and dip

January 1, 2026
Unprompted review
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Reply from Boost Collective

Hi Robbie,

You purchase a Bronze campaign on Dec. 27th. and the Customer Support team has been working with you frequently to help your campaign and with the email issues you were having.

We did indeed work on your campaign as often as we said we did because we want artists to succeed. Sometimes a campaign doesn't work because we do rely on organic streams from real listeners.

The team will be issuing you a refund for your Bronze campaign. We wish you all the luck as you continue your music career.

The Boost Collective Team

Rated 1 out of 5 stars

Wasted experience

The great target with Meta reached me, & being musician I decided I wanna work with this company.
But disappointing started one after one.
Instead of 3000 to 10000 streams as it was mentioned I had just 32 from their playlists.
After buying the campaign, they mailed me, it is monthly! What I don’t need.
When I tried to cancel it, function wasn’t active, as I expected.
When I sent Email to the company, after 9 days, they answered with strange questions, what can we make better, & my membership wasn’t cancelled, as I asked them.
I called to bank & block them.
You can think, do you need 30 streams for 100 S or it is better to do it organic, as I do it now.

January 13, 2026
Unprompted review
Boost Collective logo

Reply from Boost Collective

Hi Jakov,

We do our best to get every campaign to succeed but sometimes that doesn't happen and this is an example of us being a true organic marketing company and showing that we do our best to get organic streams. Failure happens and while we don't like it, on occasion it does happen.

Part of the emails we send is trying to find out from the artist what we can do better, what they need from us to help them succeed etc. Apologies if you thought that crossed a line or didn't make sense to you. We will do an internal review of our emails/questions we ask, so thank you for flagging with us.

Being a good partner with an artist is something that we always strive to be so we'll refund the order on the song you purchased.

The Boost Collective Team

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Rated 5 out of 5 stars

I used Boost Collective for Spotify…

I used Boost Collective for Spotify promotion and was able to get my track on multiple playlists. In addition to having a great service, their customer support and back office. Is amazing. I worked with Delilah to resolve a billing issue and she was so responsive. This company is definitely focused on positive outcomes and great service. I’ll be using them again for sure. Joe K

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

So Far, So Good

So far, my experience with Boost Collective has been excellent. The first campaign was successful and delivered exactly what was promised. The process was smooth, communication was clear, and the results came in quickly. I’m still in the early stages, but everything so far has been professional, efficient, and worth the investment. Looking forward to continuing future campaigns.

January 15, 2026
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Rated 1 out of 5 stars

Hands off this company

I purchased the PLATINUM package for around €200, with a stated goal of 8–15k streams. The campaign did not even reach 100 streams.

I contacted support around 10 times, but nothing changed. Yes, my track was submitted to playlists — but no concrete strategy or real results were delivered.

In the end, they offered two “bonus” campaigns for free. Unfortunately, those also resulted in zero additional streams.

The company presents itself very professionally: a polished website, lots of social media content — all of which creates the impression of a serious service. My experience, however, did not match these promises at all.

For context: my music has strong mainstream appeal, so the lack of results cannot reasonably be explained by the track itself.

Overall, this was very disappointing, and I would not recommend this service based on my experience.

November 21, 2025
Unprompted review

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