Borealluxe Reviews 113

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their amazing quality and luxurious feel. Many people are delighted with the appearance of the items, noting that they look expensive and often receive compliments. Consumers frequently express satisfaction with their purchases, with some even planning to buy additional items. However, some people were dissatisfied with the delivery service, reporting slow shipping times and a lack of updates, which occasionally led to concerns about their order's status. A few other people also felt that the return policy was problematic, experiencing difficulties in returning unused items or receiving only partial refunds for defective products.

What people talk about most

Product

Users describe positive interactions with product quality, with many praising the softness, luxurious feel,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers experienced fast delivery,... See more

Order

Clients share ambiguous opinions on order experiences. Some customers report positive experiences, such as... See more

Return policy

Consumers find the return policy to be a source of significant dissatisfaction. Many reviewers report extreme... See more

Based on these reviews

Rated 4 out of 5 stars

The faux fur coat was excellent quality for the price, my wife absolutely loved it. Shipping was very slow, though. Took nearly a week for the item to be sent to the shipper, causing what should have... See more

Rated 5 out of 5 stars

I emailed this seller beforehand to ensure they were a real company because theres so much fraud in online sales. They were quickly responsive and I made the order for the snow leopard coat. Its gorg... See more

Rated 5 out of 5 stars

The quality is amazing! I am very happy with my purchase! My only complaint is that is did take a long time to get delivered and I didn’t receive any emails on updates of delivery so I was little conc... See more

Rated 5 out of 5 stars

The coat is fabulous! Definitely looks like real fur. I see a lot of these faux furs on the streets of NYC and this coat doesn’t look like them because it looks so real. I had an issue with deliv... See more



Contact info

3.9

Great

TrustScore 4 out of 5

113 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Label

I notice my jacket doesn't have a label inside - I had people ask me and had trouble remembering the name off the top of my head!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

I love my coat!

I love my coat! I bought the snow leopard full length- fit is perfect! Quality is great. I receive compliments every time I wear it!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

I love my coat

I love my coat - and so did everyone else. I wore it to a wedding in Bordeaux in February. It was freezing and this coat was a lifesaver! I wasn't cold at all. If you're on the fence, don't be. Buy it. P.S. I am 5'0" 115 lbs. The length is great but it's a little too oversized. I got it in Small. I wish they had an Extra Small option available but I still love it and don't regret buying it. Thank you!

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

The quality is amazing

The quality is amazing! I am very happy with my purchase! My only complaint is that is did take a long time to get delivered and I didn’t receive any emails on updates of delivery so I was little concerned I got scammed. But I did receive my jacket and it’s perfect!

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

The coat is amazing!!

The coat is amazing!!! It’s so soft, warm and easy to wear with dressed up or down! I have received so many compliments! This coat looks and feels expensive so it’s definitely worth it! I honestly can’t complain about shipping, it took almost 2 weeks, so that’s a win. I will definitely buy from here again!

December 12, 2025
Unprompted review
Rated 2 out of 5 stars

The fur used is nicer than…

First off the fur used is nicer than expected but the lining is microfiber not satin. Also I was originally notified that my coat I purchased was sold out to choose something else but as soon as I did I received the originally ordered coat however the sleeve was sewn with the lining twisted so I can’t put my arm through. Super disappointed because otherwise the coat would be lovely despite the microfiber. When I contacted they informed me there were no returns and I could have a 15% refund. After a few emails all I managed to be offered was a 35% refund.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I emailed this seller beforehand to ensure they were a real company because theres so much fraud in online sales. They were quickly responsive and I made the order for the snow leopard coat.
Its gorgeous. I get compliments from strangers on it everywhere I wear it. Im 5'4" 130 lbs. I got a large and I wish I had purchased a medium, but its so good. Highly recommend

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Responsive

Delivery took a long time but Boreal was very responsive to all of my email inquiries and my chat is beautiful!

February 2, 2026
Unprompted review

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