Borealluxe Reviews 113

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their amazing quality and luxurious feel. Many people are delighted with the appearance of the items, noting that they look expensive and often receive compliments. Consumers frequently express satisfaction with their purchases, with some even planning to buy additional items. However, some people were dissatisfied with the delivery service, reporting slow shipping times and a lack of updates, which occasionally led to concerns about their order's status. A few other people also felt that the return policy was problematic, experiencing difficulties in returning unused items or receiving only partial refunds for defective products.

What people talk about most

Product

Users describe positive interactions with product quality, with many praising the softness, luxurious feel,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers experienced fast delivery,... See more

Order

Clients share ambiguous opinions on order experiences. Some customers report positive experiences, such as... See more

Return policy

Consumers find the return policy to be a source of significant dissatisfaction. Many reviewers report extreme... See more

Based on these reviews

Rated 4 out of 5 stars

The faux fur coat was excellent quality for the price, my wife absolutely loved it. Shipping was very slow, though. Took nearly a week for the item to be sent to the shipper, causing what should have... See more

Rated 5 out of 5 stars

I emailed this seller beforehand to ensure they were a real company because theres so much fraud in online sales. They were quickly responsive and I made the order for the snow leopard coat. Its gorg... See more

Rated 5 out of 5 stars

The quality is amazing! I am very happy with my purchase! My only complaint is that is did take a long time to get delivered and I didn’t receive any emails on updates of delivery so I was little conc... See more

Rated 5 out of 5 stars

The coat is fabulous! Definitely looks like real fur. I see a lot of these faux furs on the streets of NYC and this coat doesn’t look like them because it looks so real. I had an issue with deliv... See more



Contact info

3.9

Great

TrustScore 4 out of 5

113 reviews

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Rated 5 out of 5 stars

Beautiful faux fur

Beautiful faux fur, I’ve been searching for a faux fur coat and this coat looks like the real thing. Would buy another one in a different color.

January 20, 2026
Unprompted review
Rated 2 out of 5 stars

Satisfied but duped

Just received my order today, ordered on 1/11/26. I purchased the Mirella Longline faux fur along with the Ravena hooded faux fur jacket. Both are beautiful and soft as can be. The Ravena jacket has a back tag that reads “Laseti” while the Mirella has zero tags. Neither jackets came with brand tags or product tags. The Mirella longline has eye hooks for closure except my hooks were left straightened. The website really makes you believe in Naia and Emma but i do believe this to be a company from China selling “values”

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

WARNING!!

WARNING!!! AVOID AVOID AVOID!!!
This is probably one of the worst vendors in SM platforms. DO NOT BUY... you will not receive item(s) and they avoid refunding money!! First of all, they claim they are USA based company... WRONG!!... items are shipped form CHINA!!!
I ordered two items on January 11... after waiting 3 weeks with no shipping info, I reached out and they responded the items were no longer available and offered to either choose something else or cancel. I requested to cancel Jan 26th. Today is February 10th... still NO REFUND! PayPal is involved but that too is taking too long as this vendor is probably also scamming PayPal!!

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID! Whatever you do . Do not buy anything from here . I ordered my jacket on the 2nd January and still 5 weeks later, I am waiting for it .

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

The coat is fabulous

The coat is fabulous! Definitely looks like real fur. I see a lot of these faux furs on the streets of NYC and this coat doesn’t look like them because it looks so real.
I had an issue with delivery and when I reached out they quickly responded and resolved the issue.

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. I ordered the Eden longline fur coat. It took almost a month to be delivered. The product did not look anything like the pictures on their website or social media. It was incredibly cheap looking. The small was way too big on me so contacted their support team to start a return. They said they would be charging an 8% handling fee that is not stated anywhere on their website or in the confirmation email. They first offered me a 25% refund and to keep the coat. I asked why a full refund and return was not possible and they offered a 35% refund and no return. When I asked the same question a third time they did not answer any questions and refunded the 35% without confirming with me. I was within my 30 day window of their claimed return requirements. Along with it being unworn. I highly doubt NOT recommend this company. Their product is misleading from their social media and their customer service is a nightmare.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

This is a nightmare company if you do…

This is a nightmare company if you do not want to keep what you bought. The coat was super cheap, way too small and not worth the price at all. They will not give a refund and try to convince you to keep the coat and offer 15% of your refund back. They make shipping back the coat very difficult and it is expensive. I would never recommend anyone to ever order from this site.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

This Vera Faux Fur jacket is fire!

She is gorgeous! I got the brown Vera Faux Fur and it is everything I hoped it would be - its rich, comfortable, stylish and I'll be bringing it with me to Paris. I've ordered and returned many. This is the one, don't think twice about it.

February 1, 2026
Unprompted review

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