I have always been a fan of Boss products, so last year my wife bought me a Boss automatic watch for my birthday. Unfortunately, I've had nothing but problems with it. The watch was consistentl... See more
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Worst buying experience ever to be found at this site. You buy from the UK, but the item is being dispatched from a completely different country. UPS handle all deliveries, and there Customer Serv... See more
bad experience bought early present for my son occasional use only boss watch...the clasp broke, watch fell, little chip on screen fully guarenteed?? sent off now they are charging me 50 odd pound to... See more
Company replied
Bought my wife a Boss watch for xmas 2019. Went to get a new battery fitted 2 days ago and the jeweller said 'nothing wrong with the battery, it's the crown that's broken meaning you can't set it'. I... See more
Company details
Information provided by various external sources
Movado Group, Inc. designs, sources, markets and distributes watches. The Company operates through two segments: Wholesale and Retail. The Wholesale segment includes the design, development, sourcing, marketing and distribution of watches, and after-sales service activities and shipping. It sells all of its brands to jewelry store chains and department stores, as well as independent jewelers. The Retail segment includes its outlet stores. As of January 31, 2017, its subsidiary, Movado Retail Group, Inc., operated 40 outlet stores located in outlet centers across the United States. It divides its business into two geographic locations: the United States operations and International operations. It has international operations in Europe, the Americas, the Middle East and Asia. Its portfolio of brands includes Coach Watches, Concord, Ebel, ESQ Movado, Scuderia Ferrari Watches, HUGO BOSS Watches, Juicy Couture Watches, Lacoste Watches, Movado, Olivia Burton and Tommy Hilfiger Watches.
Contact info
Meadway, GU27 1NN, Haslemere, United Kingdom
- support@bosswatches.co.uk
- bosswatches.co.uk
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terrible watch that doesn't keep time
I have always been a fan of Boss products, so last year my wife bought me a Boss automatic watch for my birthday.
Unfortunately, I've had nothing but problems with it. The watch was consistently running around five minutes fast, so I returned it to the store where it was purchased and it was sent back to Boss for inspection and repair.
When the watch was returned, the issue was actually worse than before. After experiencing ongoing problems and a lack of confidence in the product, I contacted the store again and have now decided to replace it with a Tissot watch instead.
While I've always had a positive impression of the Boss brand, my experience with this watch has been very disappointing. Based on my personal experience, I would not recommend Boss watches and will think twice before purchasing Boss products again.
Don't buy boss watches
Don't buy boss watches
Total load of rubbish and customer service is disgusting
Perched this watch in September worn it twice.
Once at Christmas and then on February 14th when a pin in the strap broke.
Tried to contact boss on live chat 🤣🤣🤣🤣 then on the phone 🤣🤣🤣🤣 eventually after nearly a month I got though,
To be told phone swico as they will sort it 🤣🤣 they don't deliver with boss now.
But gave me mistal time number who I phoned,
Yes we can repair it but will cost £70 plus postage.
For a new bracelet?
Like I say DON'T buy boss rubbish it's guarantee is not worth anything.
Watch advertised on website was not…
Watch advertised on website was not available and apparently out of stock.
Boss watch for xmas… maybe not a great idea.
Bought my wife a Boss watch for xmas 2019. Went to get a new battery fitted 2 days ago and the jeweller said 'nothing wrong with the battery, it's the crown that's broken meaning you can't set it'. I called the jeweller that I bought it from and they didn't want to know. I paid quite a lot of money for this watch and it looks gorgeous, but I would expect it to be able to be worn more than 10 - 12 times before breaking. Dissapointed
Totally distraught
Totally distraught, my partner bought me a ladies Victoria white ceramic strap watch for Xmas.
Whilst removing some links the main link broke! I’m beside myself and annoyed this happened.
I now need too see who/where I can get this fixed - any ideas?

Reply from BOSS Watches UK
Beautiful but presentation box broken!
The watch is beautiful, sporty yet elegant.
However the box was totally destroyed.
I bought this as a 40th birthday present for my husband so I was really upset that I had to present it to him in this manner.

Reply from BOSS Watches UK
Speedy delivery
Speedy delivery, my watch arrived the next morning!
Only problem was the watch was described as black but when it arrived it was blue! Luckily my son loved it
Gorgeous very thin and light watch
Gorgeous very thin and light watch, face is easy to see the time, bought in the sale so a bargain but would pay full price as its so different
Excellent gift
Really fast delivery time, lovely packaging, perfect birthday gift, looks lovely
Would order again
good value for money
good value for money,
good quality and very value for money but very little idea of arrival date.
Excellent service
Good price and excellent delivery…
Good price and excellent delivery service
bad experience bought early present for…
bad experience bought early present for my son occasional use only boss watch...the clasp broke, watch fell, little chip on screen fully guarenteed?? sent off now they are charging me 50 odd pound to replace tiny chip in screen and will replace clasp this one time out of goodwill????i took pictures if the watch b4 i sent it for repair. im not happy with the bad service..after research these are not decent watches or guarentee? they are in fact made in china and im researching them now !!

Reply from BOSS Watches UK
Very fast delivery very happy with it
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