Botanestudios Reviews 258

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as beautiful and realistic, with many noting their high quality. People also appreciate the efficient delivery service, with many receiving their orders quickly and without issues. However, some customers were dissatisfied with the pricing, finding the products to be too expensive for what they received. Some reviewers also reported issues with the quality of the items, stating that they did not match the online descriptions or appeared cheap. Additionally, a few people experienced problems with their orders, including receiving incorrect items or not receiving their orders at all, leading to frustration with the company's communication and accountability.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the amazing quality and haptic of the flowers,... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the amazing quality and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and safe delivery,... See more

Order

Users describe ambiguous interactions with order. While some customers report positive experiences, such as... See more

Price

Customers express significant dissatisfaction with the pricing, finding the products overpriced and not worth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most beautiful faux orchid ever. I will have to order more from Botané now I know the quality I’m working with! Beautiful packaging and complimentary tote bag is a nice touch!

Rated 5 out of 5 stars

Nothing to complain about except the prices (why so expensive?). The flowers looks amazing, like no other fake flowers I’ve seen! Beautiful!

Rated 5 out of 5 stars

Amazing flowers!!! Might not ever buy real flowers as these are 1:1 as close to being real! Fantastic!!! Warmest recommendation👏🏻

Rated 5 out of 5 stars

I bought four bouquets of red poppies and they look so beautiful in my red Holmegård vase. A really cheerful view this Christmas time. I enjoy them every day. I think they look pretty real unless you... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

258 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I had a very disappointing experience…


I had a very disappointing experience with this store. I ordered three artificial flower arrangements for over €300, expecting high quality and careful packaging. Instead, all three bouquets arrived crammed into a small cardboard box, with no protection. Two were completely crushed, and none came in the advertised “Boutanee Box,” even though they were meant as gifts.

The Peony bouquet looked dusty and extremely artificial—nowhere near the premium quality I expected. To make matters worse, the return process was a hassle: I had to pay €7, could only do so via credit card (even though I paid with PayPal), and had to print multiple labels myself instead of using a digital option.

For the price, I expected much better service and product quality. I wouldn’t recommend this store and won’t be ordering again.

February 8, 2025
Unprompted review
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Rated 4 out of 5 stars

I bought cool grass bouquet.

I bought cool grass bouquet.
It came very fast, but it didnt have any protections so many small leaves fell off..

Eucaliptus look so fake and one white small branch looks so fake also and showing some glues..:-(
but other flowers look very high quality and look real. So hope you do some updates on certain items :)
I bought with 25% sales so i am ok with the price, but i wouldnt recommend to buy at original price with some of low the quality branches..

January 3, 2025
Unprompted review
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Rated 5 out of 5 stars

AMAZING!

The flowers are beautiful! I ordered six bouquets and was thrilled with every single one of them! Whenever there was an issue, customer service was always helpful and friendly. Highly recommend!

December 21, 2024
Unprompted review
Rated 4 out of 5 stars

Beautiful flowers but cheap packaging

Beautiful flowers, the big tulip bouquet is amazing. Only the packaging is a bit cheap. I had to pick up the package at a store because at home delivery costs extra. You receive the flowers in a plain box (they said there nice packaging was out of stock) but there is no compensation for that.

December 11, 2024
Unprompted review
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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

It’s my second purchase from this shop. Botané’s flowers are absolutely gorgeous. The quality is unmatched, and the fact that they’re everlasting makes them even more special. Highly recommend!

December 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Bought the Soft Serve bouquet

Bought the Soft Serve bouquet, some jasmin leaves and a magnolia branch and I’m very satisfied with them.
The different materials and the quality of the flowers makes them look realistic and so beautiful. On top of this the delivery was super fast!

October 24, 2024
Unprompted review
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Reply from Botanestudios

Dear Christina,

Thank you for the feedback! We are so happy that you had a good experience, and that you like your forever flowers!

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Rated 1 out of 5 stars

The flowers looked really bad

The flowers looked really bad. I ordered the parrot tulips and they looked like they came straight from Ali express. Glue residue, weak colours, badly printed patterns (pixly). They also shipped it over a week late so I couldn’t use them to the occasion I had in mind. But I wouldn’t have used them either way honestly.

September 20, 2024
Unprompted review
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Reply from Botanestudios

Dear Louise,

We are so sorry that you were not satisfied with the flowers you received from us. We have different qualities of flowers, and we would love to recommend you the better qualities if you're interested.

We couldn't find an order or email with your name, but please contact us so we can make it up to you!

Rated 3 out of 5 stars

Bought some poppy flowers from Botane…

Bought some poppy flowers from Botane (11€) and from Temu (1,99€), well they are exactly the same, so Botane is Just a lot more expensive.

September 13, 2024
Unprompted review
Botanestudios logo

Reply from Botanestudios

We are so sorry that you were not satisfied with the flowers you received from us. We have different qualities of flowers, and we would love to recommend you the better qualities if you're interested.

We couldn't find an order or email with your name, but please contact us so we can make it up to you!

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