I was impressed with the early delivery. I didn't expect to receive the computer until several days later. The ordering process was easy and painless. I was happy with the cost which was ver... See more
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Review summary
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The item I bought (a HP Omen gaming laptop) was the same price elsewhere, but Box could get it to me faster and it came with a proper, branded backpack and gaming mouse as a bonus. All else bei... See more
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Delivery was smooth from notifications to handoff. Package was boxed perfectly. First time ordering from Box and probably the best experience I have had when purchasing a laptop. Got the Samsung Ga... See more
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Ordered 3 items from Box, upon entering the site I was welcomed with a money off code which worked flawlessly with the products I ordered which already was a very good price. The order was dispatched... See more
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Company details
- Computer Store
- also in
- Cell Phone Store
- Computer Accessories Store
- Computer and Accessories Store
- Electronics Store
- Video Game Store
About Box.co.uk
Written by the company
Box.co.uk is one of the UK’s most trusted online retailers for technology, gaming PCs, laptops, and home electronics. With over 1 million happy customers, we’ve built our reputation on expert advice, fast delivery, and unbeatable value.
Huge Range of Tech
We stock thousands of in-demand products from top brands, including ASUS, MSI, Lenovo, HP, Samsung, LG, Microsoft, and Apple. From custom gaming PCs and high-performance laptops to monitors, tablets, PC components, printers, and networking gear — we've got you covered.
Trusted for Gaming and High-Performance Tech
Box is a go-to destination for gamers, content creators, students, and professionals. Whether you're building a workstation, setting up a gaming rig, or shopping for everyday tech, you'll find what you need here.
Next-Day Delivery & UK Dispatch
Many of our bestsellers are available for fast, next-day delivery across the UK. We keep our own warehouses stocked so you can get your tech, fast and reliable.
Customer Support That Cares
Our expert team is on hand to help — before and after you buy. Whether it’s choosing the right graphics card, getting help with a return, or tracking your delivery, we’ve got your back.
Hassle-Free Returns
We offer a flexible 28-day returns policy and a simple process to make sure you’re never stuck with the wrong product.
Sustainable Choices
Looking to reduce your impact? We offer a growing selection of refurbished tech to help extend product life and reduce e-waste — a win for you and the planet.
What You Think Matters
We value every review and use your feedback to improve. We’re proud to be rated highly by customers who trust us with their tech needs — and we’re just getting started.
Contact info
Unit 10 Woodford Trading Estate, IG8 8HF, London, United Kingdom
- 020 3337 8950
- customerservice@box.co.uk
- www.box.co.uk
Tech Deals, Refreshed Weekly
4.1
Great
11K reviews
Asks customers to review
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Replied to 99% of negative reviews
Typically replies within 24 hours
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Outstanding all round
Very easy to select components needed. Hassle free checkout. Arrived 2 days early. Ordered Friday, delivered Sunday. Came exactly as specified. Then had a after sales call to check everything was ok
November 7, 2026
Reply from Box.co.uk
Hi Rachel,
Thank you for leaving us a review!
We're so glad to hear that you had a great experience with both our products and our service. Delivering top-quality tech paired with smooth, reliable service is always what we strive for.
Thanks for choosing Box, and we look forward to welcoming you back again soon! 😊
Best regards,
simply tina turner.
September 23, 2026
Reply from Box.co.uk
Hi Georgina,
Thank you so much for leaving us such a fun and iconic review!
We're absolutely thrilled to know that your experience was "simply the best!" Delivering top-tier tech alongside first-class service is always our main goal.
Thanks for choosing Box, and we look forward to welcoming you back again soon! 🎶✨
Best regards,
Great service and price
November 6, 2026
Reply from Box.co.uk
Hi there,
Thank you so much for taking the time to leave us a review!
We're thrilled to hear that you had a great experience with our service and pricing. Getting your tech to you at a competitive price backed by top-notch customer support is always our main goal.
Thanks for choosing Box, and we look forward to welcoming you back again soon! 😊
Best regards,
Absolutely brilliant
Absolutely brilliant! First class service and great machine. Pity about DPD who where useless as always.
Highly recomended.
November 6, 2026
Reply from Box.co.uk
Hi Pete,
Thank you so much for taking the time to leave us such a fantastic review!
We're thrilled to hear that you experienced first-class service and are loving your new machine. At the same time, we are very sorry to hear that DPD let you down with their delivery performance. We completely understand how frustrating it is when the delivery partner doesn't match the quality of the rest of the experience, and we will be passing your feedback along to them to help improve their service.
Thanks for your high recommendation, and we look forward to helping you again soon (with hopefully a much smoother delivery next time!) 😊
Best regards,
Very smooth buy and delivery.
November 6, 2026
Reply from Box.co.uk
Hi Safirul,
Thank you for leaving us a review!
We're thrilled to hear that your buying experience and delivery were completely smooth from start to finish. Making everything as easy and efficient as possible for our customers is always our top goal.
Thanks for choosing Box, and we look forward to helping you again soon! 😊
Best regards,
Great Service and Item as described
Item (A Monitor) was delivered on time and everything was as described.
September 4, 2026
Unprompted review
Reply from Box.co.uk
Hi Martin,
Thank you so much for leaving us a fantastic review!
We're thrilled to hear that your monitor arrived right on time and that everything was exactly as described. Making sure your tech gets to you promptly and matches your expectations is always our top goal.
Thanks for choosing Box, and we look forward to helping you again soon! 😊
Best regards,
Next day delivery
Next day delivery
Well packaged
Best value
A Good all round experience
November 6, 2026
Reply from Box.co.uk
Hi Anthony,
Thank you so much for taking the time to share your feedback!
We're thrilled to hear that your order arrived next day, was well-packaged, and gave you the best value. Providing a great all-round experience from start to finish is always our top goal.
Thanks for choosing Box, and we look forward to helping you again soon! 😊
Best regards,
Gaming PC Monitor
I ordered a gaming PC monitor from box.co.uk. The price was extremely competitive, the admin and waiting time were minimal, and the delivery was fast and efficient. I recommend this company and will use them again in the near future.
October 5, 2026
Unprompted review
Reply from Box.co.uk
Hi Rhoderick,
Thank you so much for taking the time to leave us such a fantastic 5-star review!
We’re thrilled to hear that you found our pricing extremely competitive, that the ordering process and waiting time were minimal, and that your gaming monitor arrived quickly and efficiently. Providing a smooth, fast experience from start to finish is always our top goal.
Thanks for choosing Box, and we look forward to helping you again soon! Enjoy your new gaming monitor! 🎮✨
Best regards,
Great product, not so great courier choice
The package arrived in excellent condition and works as expected, but the courier service they use isn’t the most reliable, as they lied about trying to knock on the door twice in a row, and it had to be escalated before I received the package.
September 3, 2026
Unprompted review
Reply from Box.co.uk
Hi Aston,
Thank you for sharing your feedback with us.
We’re so glad to hear that your order arrived in excellent condition and is working just as expected! At the same time, we are sincerely sorry for the frustration and hassle caused by the courier service. Lying about attempted delivery attempts and forcing you to chase or escalate the issue to finally get your package is completely unacceptable, and it falls well short of the smooth delivery experience we want for our customers.
We take courier reliability very seriously and will be passing your comments along to our delivery partners to address these false updates.
We hope you're enjoying your new purchase, and we'd love the opportunity to provide a truly seamless 5-star experience from start to finish next time! 😊
Best regards,
Made a purchase of a Firerose white pc…
Made a purchase of a Firerose white pc case ,looks great and comes with motherboard mounts
All at a very good price ,very helpful and friendly customer service
November 7, 2026
Unprompted review
Reply from Box.co.uk
Hi D Pine,
Thank you so much for leaving us such a fantastic review!
We’re thrilled to hear that you love your new Firerose white PC case, that it arrived looking great with the motherboard mounts ready to go, and that you secured it at a very good price. It's also wonderful to know that our customer service team was helpful and friendly during your experience - that's always what we aim for!
Thanks for choosing Box, and we look forward to helping you with any future PC builds or upgrades! 🖥️✨
Best regards,
Excellent price and fast services
November 5, 2026
Unprompted review
Reply from Box.co.uk
Hi Daniel,
Thank you for leaving us a review!
We're so glad to hear that you enjoyed our excellent prices and fast delivery service. Getting your tech to you quickly and at a great value is always our top priority.
Thanks for choosing Box, and we look forward to welcoming you back again soon! 😊
Best regards,
Super disappointing service
Super disappointing service. I paid more than a thousand pounds for a laptop, including extra to get it shipped sooner.
They couldn't reach me with their phone (even though my phone works for phone calls and text messages for everyone else), so they decided to hold the order, but only email me 2 days after I ordered it.
Then they refuse to rectify, and state they need to call me with on my phone (which works for everyone else).
November 5, 2026
Unprompted review
Reply from Box.co.uk
Hi Ben,
Thank you for bringing this to our attention, and we are sincerely sorry for the immense frustration and stress this situation caused. We completely understand how vital a prompt delivery is -especially when purchasing an expensive, high-value laptop with express shipping - and we apologize for the communication barriers and security check delays you experienced.
We want to make things right for you. A member of our Customer Support team has reached out to you directly via email to assist you further with this matter, review the details of your order, and ensure everything is fully resolved.
Thank you for your patience while we work closely with you to sort this out.
Kind regards,
It's not just what is in the Box !
I purchased a laptop from the Box . It was A1 product . The condition is as new it was packaged well and delivered super fast tracked. I bought it because of the guarantee that Box offer with the purchase and the excellent price. I was really pleased with the product and have no issues. I received a follow up phone call from Zara a short time after I had received it. I'm blown away by this Service ! Zara called to check everything was as expected and if I had any questions. She even talked me through a issue I was having using Bluetooth connections, Zara you are an asset to Box your customer service skills are second to non you have the patience of a saint I can't thank you enough for your knowledge and help and understanding to guide me, btw it Worked 👍😁😁😁😁. Just WoW ! I have never received after care call everI and I have purchased from major retailers . I highly recommend Box to anyone looking for 5***** quality products and service. Thankyou 😁
November 4, 2026
Unprompted review
Reply from Box.co.uk
Hi Samantha,
Thank you so much for taking the time to share such an incredible, heartwarming review!
We are absolutely thrilled to hear how happy you are with your A1 condition laptop, the fast delivery, and our pricing. Most of all, we are delighted to read your wonderful words about Zara! Going the extra mile to ensure everything arrives as expected and taking the time to personally walk you through setting up your Bluetooth connection is exactly the level of service we strive to deliver.
We have made sure to pass your lovely feedback directly to Zara- she is indeed an absolute asset to our team, and hearing how much her support made a difference truly made her day!
Thank you again for your glowing 5-star recommendation and for choosing Box. We're always here if you need anything else! 😁👍✨
Best regards,
Reply from Box.co.uk
Hi Arron,
Thank you for leaving us a review!
We're so glad to hear that you had a great service experience and are happy with your product. Keeping things smooth and straightforward for our customers is always our main goal.
Thanks for choosing Box, and we look forward to helping you again soon! 😊
Best regards,
Perfect
Perfect! Good quality quick shipment. Description matching the actual product
August 23, 2026
Unprompted review
Reply from Box.co.uk
Hi Usama,
Thank you for leaving us a review!
We're thrilled to hear that your order arrived quickly, was well-packaged, and matched the description perfectly. Ensuring high quality and fast shipping for every order is always our top priority.
Thanks for choosing Box, and we look forward to helping you again soon! 😊
Best regards,
Unusable item returned quickly and…
Unusable item returned quickly and efficiently, refund paid quickly after. Purchased new item which is absolutely fine. Good customer service experience.
October 21, 2026
Reply from Box.co.uk
Hi Dave,
Thank you so much for leaving us such a fantastic review!
We’re thrilled to hear that your unusable item was returned and handled quickly and efficiently, and that your refund was processed promptly. Making sure returns and refunds are as stress-free as possible is a top priority for our team, and we're equally glad to hear that your replacement item arrived and is working perfectly.
Thanks for choosing Box, and we look forward to helping you again whenever you need your next tech upgrade! 😊
Best regards,
Great Products and Service
Great selection of products at competitive prices, very easy to order and delivered on time. No hesitation to use again
August 25, 2026
Unprompted review
Reply from Box.co.uk
Hi Phil,
Thank you so much for leaving us such a fantastic review!
We're thrilled to hear that you found a great selection of products at competitive prices, that ordering was a breeze, and that your items arrived right on time. Knowing that you'd happily use us again means the world to our team!
Thanks for choosing Box, and we look forward to welcoming you back for your next tech purchase! 😊
Best regards,
Great Overall experience
Ordered 3 items from Box, upon entering the site I was welcomed with a money off code which worked flawlessly with the products I ordered which already was a very good price. The order was dispatched quickly and arrived promptly without issue. Overall I was extremely satisfied with the whole experience and would recommend using Box if your looking to give your company abit of an upgrade.
August 23, 2026
Unprompted review
Reply from Box.co.uk
Hi Sy Ellis,
Thank you so much for leaving us such a fantastic review!
We’re thrilled to hear that you found a great welcome code right away, that it worked seamlessly alongside our competitive prices, and that your items were dispatched quickly and arrived promptly. Knowing you are extremely satisfied with the whole experience means the world to our team!
Thanks for choosing Box, and we look forward to helping you with any future upgrades for your company! 💻✨
Best regards,
Great buy and great service.
the computer arrived earlier than planned. It was in pristine condition and looked brand new. Very happy with my buy.
August 27, 2026
Unprompted review
Reply from Box.co.uk
Hi Christelle,
Thank you so much for leaving us such a fantastic review!
We're thrilled to hear that your computer arrived ahead of schedule and that it was in pristine, brand-new condition. Making sure your tech gets to you safely, quickly, and looking flawless is always our goal.
Thanks for choosing Box, and enjoy your new computer! 💻✨
Best regards,
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