Rob Bodie fitted our new boiler today. He was amazing, arriving early and at the specified time. He set to work immediately, quickly preparing the area around the boiler, covering the floor and surfac... See more
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Review summary
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The installers were first class, we were told how the work would be carried out. Kept tidying up as work was out. Worked constantly throughout in order to minimise disruption to a minimum. With us get... See more
Anthony turned up spot on time. He worked efficently and profesionally.He was polite courteous and knowlegeable. The areas he worked on were left clean and tidy. Also thumbs upto Kevin who advised o... See more
Easy to book an appointment, with plenty of availability, so we were able to get an engineer out very quickly. Our engineer, Wing Lee, phoned the day before to introduce himself and let us know his... See more
Company details
- Boiler and Heating Service
- Boiler Supplier
- Gas Engineer
- Gas Installation Service
- Gasfitter
- Solar Energy Company
About BOXT
Written by the company
BOXT is proud to be the UK's most trusted installer for new boilers, solar panels, air conditioning systems, heat pumps, home storage batteries, and EV chargers.
We partner with leading manufacturers and over 15,000 registered engineers to install high-quality Which?- and QuietMark-accredited products as soon as the next working day.
Each installation comes with a manufacturer warranty and a one-year workmanship guarantee for your peace of mind. Just answer a few simple questions online to uncover your personalised fixed price today.
✓ Join 250,000+ happy customers
✓ Enjoy our Price Match Promise
✓ Pick an installation date that suits you
✓ Finance options available
✓ Manage your installation and receive expert advice in BOXT's award-winning app
✓ Proud to be backed by HomeServe and Brookfield
Contact info
3320 Century Way, LS15 8ZB, Leeds, United Kingdom
- 0800 193 7777
- customerservice@boxt.co.uk
- boxt.co.uk
4.7
Excellent
61K reviews
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Engineer turned up on time
Engineer turned up on time, very good and extremely thorough with the service
July 3, 2026
Rich Dean from Boxt was really…
Rich Dean from Boxt was really knowledgeable, clean and professional.He’s done an amazing job!
July 4, 2026
Steve is an excellent engineer
Steve is an excellent engineer, very polite and friendly. Very efficient and no mess . My third year having my boiler serviced with Boxt and Stephen , very happy with this service
July 3, 2026
It was fast and easy to book/fit, communication about electrical was confusing
It was fast and easy to book, installation was quick and professional, only negative would be communication about adding a dedicated power supply for the boiler. Our plumber said they just swap like for like but a few days later we received a call from a 3rd party electrician saying they were booked to add a dedicated power supply, not a problem just would be nice to know an appointment was booked, more confusing than anything as we had no communication before this.
June 30, 2026
Sean H excellent service and very…
Sean H excellent service and very understanding. Came to fix thermostat for my elderly mother, kept me informed of arrival timeframe to travel to my mothers to meet and let him in.
Fixed thermostat and gave us information for any further problems. My mum called me after to say how lovely Sean was.
July 3, 2026
Unprompted review
New boiler fitted
Rob Bodie fitted our new boiler today. He was amazing, arriving early and at the specified time. He set to work immediately, quickly preparing the area around the boiler, covering the floor and surfaces. When I arrived home from work Rob had already left and you wouldn't have known he had been as he had removed all rubbish and left the house immaculate. He was very thorough and explained how everything worked and why things such as the carbon monoxide alarm had to be positioned in a certain place. The whole job was completed satisfactory and to an excellent standard before 4pm. Thank you so much Rob! Highly recommended.
July 3, 2026
Unprompted review
Very good customer service.
I have been with Boxt for 5 years years now ans find them very friendly, efficent, good communicators and easy to contact. I have just had a service done and there was one fault. As my boiler is still under guarantee the process was explained to me and ,as stated, I was contacted my Worchester and a engineer booked to replace a part. From service to repair was under 7 days.
June 29, 2026
I was initially had my appointment…
I was initially had my appointment request for the morning but I had a last minute issue which meant I had to change my appointment for the afternoon, they were amazing and manage to change it to the latest appointment available. Andy was like always helpful and kept in touch with me to let me know is ETA.
July 3, 2026
Would recommend
Easy to get boiler quote plenty of time to decide easy to order and organise installation would recommend
June 29, 2026
Wayne Tomlinson arrived today to fit an…
Wayne Tomlinson arrived today to fit an external thermostat. Though he didn't have the same Honeywell unit to replace it with he had a hive unit and fitted it. Whilst I downloaded the app he then showed me how to use it. He arrived on time and completed the job with a friendly manner and quick time. Thank you.
July 3, 2026
Unprompted review
5* Recommended boiler engineer.
Very proffesional engineer, efficient, tidy and a job well done. 5* service.
July 3, 2026
Easy to order the boiler I wanted
Easy to order the boiler I wanted, and fitted on the day of my choice, engineer arrived at 7.45am, boiler arrived soon after. The engineer was friendly and kept everything tidy and left no mess
July 3, 2026
All pretty good enough
All pretty good enough. Customer service side and arrangements best over fitting element tbh, but the guy was ok enough, satisfactory. Friends have had fitters who went above and beyond, guess that's my only variable, maybe that's just me.
June 29, 2026
friendly
friendly, helpful and on time - although it would have been nice to know the approximate arrival time the evening before
July 3, 2026
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