Rob Bodie fitted our new boiler today. He was amazing, arriving early and at the specified time. He set to work immediately, quickly preparing the area around the boiler, covering the floor and surfac... See more
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Company details
- Boiler and Heating Service
- Boiler Supplier
- Gas Engineer
- Gas Installation Service
- Gasfitter
- Solar Energy Company
About BOXT
Written by the company
BOXT is proud to be the UK's most trusted installer for new boilers, solar panels, air conditioning systems, heat pumps, home storage batteries, and EV chargers.
We partner with leading manufacturers and over 15,000 registered engineers to install high-quality Which?- and QuietMark-accredited products as soon as the next working day.
Each installation comes with a manufacturer warranty and a one-year workmanship guarantee for your peace of mind. Just answer a few simple questions online to uncover your personalised fixed price today.
✓ Join 250,000+ happy customers
✓ Enjoy our Price Match Promise
✓ Pick an installation date that suits you
✓ Finance options available
✓ Manage your installation and receive expert advice in BOXT's award-winning app
✓ Proud to be backed by HomeServe and Brookfield
Contact info
3320 Century Way, LS15 8ZB, Leeds, United Kingdom
- 0800 193 7777
- customerservice@boxt.co.uk
- boxt.co.uk
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the guy was on time clean and good at…
the guy was on time clean and good at is job im a x gas man myself great job boxt
Very professional installation start to…
Very professional installation start to finish . Could not fault work in any way. Thank You
Kept me informed of when he would…
Kept me informed of when he would arrive. He was respectful in my house and explained what he would be doing.
Excellent
Excellent - my engineer Russ was friendly polite. He called and let me know prior to my appointment an ETA and arrived at the time he had suggested - first class service
This was a replacement boiler…
This was a replacement boiler installation. The ordering and booking process was very clear and there were plenty of dates available.
Every went well and the job was completed by midday. Harvey the installer was very experienced and quick, and was very helpful in answering questions as as well as providing some usefull guidelines. No hesitation in recommending BoxT and the installer Harvey.
Very professional
Very professional, very polite, very quick and competent installation. A credit to BOXT . Thank you .🍺
This is the third time that Daniel has…
This is the third time that Daniel has been to service my boiler, in three years. He is very competent, and I have never had a problem when he has finished. Clean and tidy in his work. Very happy with this gentleman doing the annual service!
Excellent service & friendly engineer
Another excellent yearly service from Boxt service engineer. Arrived in the booked time and was very helpful and friendly it was a pleasure to meet with today.
It took 3 days
It took 3 days! As missing parts and in the parcel and the fitter having to go all over to pick parts up.
Very professional arrived on time…
Very professional arrived on time worked hard easy to book service
Engineer arrived on time and sent prior…
Engineer arrived on time and sent prior communication.
Fully explained the service elements and answered any questions that we had
The engineer was here in the time…
The engineer was here in the time requested, great job all done for another year.
Boiler installation
Swapped my standard boiler for a combi. The engineer, Adam completed most of the work on the first day and only took a couple of hours on the second day to finish off, which I was impressed with. Adam was very polite and explained things very well. He turned up early and got on with the job without a fuss. He even offered to put up my outside camera for me whilst fitting the flue, which I was very grateful for! All mess cleared away and the house was left tidy afterwards. Overall, a very professional job. Thank you!
Awsome company no messing
Awsome company no messing. Boiler arrived day before installation. Price was 2k cheaper than British Gas and has nearly halved my monthly bill. Very happy.
Great from BOXT and Nathan
Nathan was friendly, on time, updated my service history, cleaned up.
Great service.
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