Rob Bodie fitted our new boiler today. He was amazing, arriving early and at the specified time. He set to work immediately, quickly preparing the area around the boiler, covering the floor and surfac... See more
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Company details
- Boiler and Heating Service
- Boiler Supplier
- Gas Engineer
- Gas Installation Service
- Gasfitter
- Solar Energy Company
About BOXT
Written by the company
BOXT is proud to be the UK's most trusted installer for new boilers, solar panels, air conditioning systems, heat pumps, home storage batteries, and EV chargers.
We partner with leading manufacturers and over 15,000 registered engineers to install high-quality Which?- and QuietMark-accredited products as soon as the next working day.
Each installation comes with a manufacturer warranty and a one-year workmanship guarantee for your peace of mind. Just answer a few simple questions online to uncover your personalised fixed price today.
✓ Join 250,000+ happy customers
✓ Enjoy our Price Match Promise
✓ Pick an installation date that suits you
✓ Finance options available
✓ Manage your installation and receive expert advice in BOXT's award-winning app
✓ Proud to be backed by HomeServe and Brookfield
Contact info
3320 Century Way, LS15 8ZB, Leeds, United Kingdom
- 0800 193 7777
- customerservice@boxt.co.uk
- boxt.co.uk
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Very easy to find online and website…
Very easy to find online and website great to use, telephone communication good people friendly and not pushy. Easy to book and extremely convenient, installer was great couldn't fault him, arrived early, got on with the job and tided up too... Really great service all round.
On time and very friendly
On time and very friendly. No mess left not that there was much anyway.
Great communication, excellent gas engineers
Boxt have been a great company to deal with, they fitted my boiler and now arrange its regular service schedule.
The gas engineers attending our home have all been punctual, very respectful and courteous.
I would be confident in recommending Boxt to any of my friends and family.
Excellent experience!
Engineer was on time, very friendly and explained what he did clearly.
Excellent service the engineer was very…
Excellent service the engineer was very friendly , very professional and answered all the questions .
Remarkable service from start to finish
The whole process was unbelievably easy from start to finish. I placed the order, sorted the finance on Monday and the heating engineer and boiler arrived this morning exactly as planned. We now have a brand new boiler and controls, no more hot water issues and winter heating cut outs. Perfect from start to finish. A big shoutout to Marc the fitter from Tommos Plumbing and Heating; such a helpful, knowledgeable, friendly guy, full marks to him, would 1million percent recommend him and Boxt.
A quick friendly service
No worries carried out in a professional way prompt and good communication.
Quick and easy
Quick and easy.
Engineer (Lewis B) arrived when he said he would and quickly fixed the issue.
Very pleasant young man
Very pleasant young man, arrived on time and treated our home with respect. Carried out all the tests and no problems found.
the guy was on time clean and good at…
the guy was on time clean and good at is job im a x gas man myself great job boxt
Very professional installation start to…
Very professional installation start to finish . Could not fault work in any way. Thank You
Kept me informed of when he would…
Kept me informed of when he would arrive. He was respectful in my house and explained what he would be doing.
Excellent
Excellent - my engineer Russ was friendly polite. He called and let me know prior to my appointment an ETA and arrived at the time he had suggested - first class service
This was a replacement boiler…
This was a replacement boiler installation. The ordering and booking process was very clear and there were plenty of dates available.
Every went well and the job was completed by midday. Harvey the installer was very experienced and quick, and was very helpful in answering questions as as well as providing some usefull guidelines. No hesitation in recommending BoxT and the installer Harvey.
Very professional
Very professional, very polite, very quick and competent installation. A credit to BOXT . Thank you .🍺
This is the third time that Daniel has…
This is the third time that Daniel has been to service my boiler, in three years. He is very competent, and I have never had a problem when he has finished. Clean and tidy in his work. Very happy with this gentleman doing the annual service!
Excellent service & friendly engineer
Another excellent yearly service from Boxt service engineer. Arrived in the booked time and was very helpful and friendly it was a pleasure to meet with today.
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