Bpmerewards Reviews 58

The app is constantly not working not a point visiting BP.

Comedy rewards system. Can't log in and you just go through a loop of processes. I had to call the helpline and I was told to call back and choose another option. Couldn't even transfer me or deal with it. Plus the lady as nice as she was was obviously in a far away call centre where English is not in the top 10 languages of that country. Took 5 minutes to relay my email address correctly. Don't bother shop elsewhere.

Not having visited a BP station so far this year I received today an email offering me quadruple points, together with a link to Unlock My Rewards. Unsurprisingly the link didn’t work. Time for this promotion to be put out of its misery.

What a joke have point to buy stuff yet cant use them. And then you got the price of eveything oveepriced go anywhere and you get duoble for your money

SCAMERS THEY JUST SCAMMED ME FROM ALL MY MONEY IN THIS CARD. THEY JUST SENT AN EMAIL SAYING I HAVEN’T USED IT IN AWHILE AND IT’S MY ACCOUNT’S BEEN CLOSED BUT THEY’RE LYING. I USE IT SO OFTEN THEY JUST WANT THEIR MONEY BACK BASICALLY A SOMETHING TO DO WITH WHAT’S GOING ON IN THE WORLD TODAY THEY WANT THEIR OIL MONEY AND THIS IS WHAT THEY’RE DOING TO OUR COUNTRY

Nightmare. Sometimes points not added, transaction history empty, sometimes app not working, sometimes reward card will not scan.

Follow-up to my review dated 6 December. I don’t know if the problem lies with the website or the people, or both. But my Rewards points failed to materialise and, as expected, my follow-up enquiry of nine days ago has received neither the courtesy of a reply nor even an automated acknowledgement. Truly not worth the bother.

Very poor website. I tried at least 8 x times over 2 x days to register and it is fell over every time. Do not waste your time and effort! I will avoid all BP petrol stations from now on, and can highly recommend the Petrol Station with the yellow shell as a very efficient company whose reward cards are easy to set up and use!

I use a diesel van for work and must have put £1000 worth of fuel in for less than £5 in reward points don't even bother with it it's shit

Downloaded the BPme app today as i was reliably informed that there's a welcome bonus for joining and i was reliably informed BY THE SAME STAFF MEMBERS, that i could use the welcome £2.50 off the fuel i was about to purchase.
Turns out, despite there being NO evidence or advertising on the app of a condition requiring 25 separate points be accumulated before using the initial 500 (1 point = ½ a penny)... i was furious when they said it wouldn't work because i needed to get 25 points prior to use... doing a 180 on what they ALREADY told me. Customer Service were not helpful, I've reported to trading standards for False Advertising and will complain to BP's head offices for the blatant underhandedness of their promotions. IT'S A SCAM! Promotions like that without being transparent should be Illegal!

My rating is because the offers on fuel are not aimed at small car drivers
Latest extra points on fuel when you fill up on 85 litres. Is no good for me.
My Civic from empty only takes 50 litres
My husband's CR -V only takes 57 litres
So to get the offer we would have to go to the pump at the same time.

Non-existent customer service. Bots on the app that are useless. No human exchange. My points remain missing. What’s the point?

Utter garbage. Loses sign in details and trying to set it up again simply does not work, the app just hangs.
Complete rubbish.

This app is just awful! 1 star is too many to award it. I knew I was going to a bp station so I refreshed the app before I went, I’ve been so frustrated many times when I go to pay and the app says I need to download the latest version. So a bit of forward thinking from me! But when I go to pay I’m told I need to log in and wait for an email with a security code to be able to activate the app. After holding the queue up for a while I gave up. The cashier sympathised and offered the opinion that it was a useless app written by morons. I couldn’t disagree.

If you are looking for a fuel reward scheme I would avoid this one. When you scan the App at a BP station and the points are not credited there is nothing that the staff can do. The chat bot is pointless and when you send emails to the given email address about either points or a promotion that has not been honoured the request is simply ignored. Extremely poor customer service.

Shocking. You hardly get any points for all the money you spend. I have £7 reward for spending £100s .

Just doesn’t give you your reward points. I have over £1400 worth of fuel last week and not a point has been added. Surely in this day and age, a scanned card should be instant, plenty of business’s have worked it out, I guess BP being such a small company they don’t have the manpower to make it work ^^

I buy £20 of bp diesel every week and i get my card scanned but no points are ever added to my card,this week i went on a long journey and bought £40 of diesel had my card scanned as usual,over 24 hours later no points have been added,i think its just a scam or con to get people to buy their fuel

What a load of rubbish, tried so many times to setup my account and keep getting the same error message! Something has gone wrong, we’re trying to fix it’! Well I ain’t seeing it!!

I cannot login to this app. I have reported it via email a number of times and followed instructions given and I still can't login. By the number of complaints this app is receiving, one would think it would be replaced with a better one immediately but complaints are still being received for months on end. I give up; I will try someone else's app which means no more petrol at a BP stations even if it is round the corner from where I live.