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Rated 1 out of 5 stars

Absolute Scam. Spent a long time gaining rewards to get £30 of value. Went to spend this on fuel and refused as apparently I need another 25 points. So went back to spend £25 and it still won't let p... See more

Rated 1 out of 5 stars

What a total pointless scheme. My local service station has been advertising this scheme for years and will still not allow you to redeem the points in store whilst advertising that you con on its for... See more

Rated 1 out of 5 stars

Our business has used this scheme since 2018. I received an email saying our account has been closed and deleted (even though its used frequently and not inactive). They are unable to award us all t... See more

Rated 1 out of 5 stars

DON'T WASTE YOUR TIME. RUBBISH OVERPRICED OFFERS & NON-EXISTANT CUSTOMER SERVICE WHO NEVER RESPOND OR GET BACK TO YOU. PLS BP JUST STOP WHAT YOU ARE DOING> THE WORLD DOES NOT NEED BP> THEY SHOULD BE A... See more

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1.4

Bad

TrustScore 1.5 out of 5

63 reviews

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1.4

All reviews

(63)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

Just doesn’t give you your reward…

Just doesn’t give you your reward points. I have over £1400 worth of fuel last week and not a point has been added. Surely in this day and age, a scanned card should be instant, plenty of business’s have worked it out, I guess BP being such a small company they don’t have the manpower to make it work ^^

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

Is bp loyalty card a scam

I buy £20 of bp diesel every week and i get my card scanned but no points are ever added to my card,this week i went on a long journey and bought £40 of diesel had my card scanned as usual,over 24 hours later no points have been added,i think its just a scam or con to get people to buy their fuel

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

What a load of rubbish

What a load of rubbish, tried so many times to setup my account and keep getting the same error message! Something has gone wrong, we’re trying to fix it’! Well I ain’t seeing it!!

May 5, 2025
Unprompted review
Rated 1 out of 5 stars

Impossible to login

I cannot login to this app. I have reported it via email a number of times and followed instructions given and I still can't login. By the number of complaints this app is receiving, one would think it would be replaced with a better one immediately but complaints are still being received for months on end. I give up; I will try someone else's app which means no more petrol at a BP stations even if it is round the corner from where I live.

May 3, 2025
Unprompted review
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Rated 1 out of 5 stars

I have never yet managed to redeem…

I have never yet managed to redeem anything either on line or at a BP garage. Always sone kind of problem, the staff generally don't care or don't understand it. And - why have a scheme that involves handing out loads of little bits of paper which we have to then keep? This is 2025, surely everything should be on the app/card whatever. The scheme needs a complete rethink.

April 27, 2025
Unprompted review
Rated 1 out of 5 stars

LOAD OF RUBBISH

LOAD OF RUBBISH - like everyone else below is saying. Tried to redeem points to vouchers and they were never sent. Tried to sort issue out MULTIPLE times just to be fobbed off and told they sent an email with the vouchers and it worked their end.
Finally I was told gmail emails were not receiving the vouchers and that was the issue so manager sent from personal email address only to find they didn’t work either! Now they just ignore my emails.
Complete joke

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

BP and Rontec Cannot get rewards!

Stopped at BP Swanley which is owned by Rontec apparently. Tried to redeem rewards to be told they have a system error and cannot redeem points. Emailed Rontec to be told that Rontec sites do not allow the rewarding of points!. What is the point of a reward scheme that you cannot use? Rontec have over 60 BP sites according to BP's website and nowhere on there does it say you cannot redeem points at them. Complete con

March 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Terrible!

Terrible!! Don’t waste your time BP rewards card. Complete scam. Block card during Covid time and deleted all my points.

Please do not sign up to a false reward scheme.

February 24, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Bp careline for bp rewards are shocking . they blocked my rewards card so I couldn't spend the money I earnt from buying fuel , its basically a scam like others have said. The response I have received from them is poor it was basically a 3 word email very very unprofessional.

February 14, 2025
Unprompted review
Rated 1 out of 5 stars

This app is USELESS

This app is totally, absolutely useless! The app used to work when paying for fuel at the pump, but now you have to approve the transaction with your Bank, and it then proudly tells you that payment via the app is temporarily unavailable. It does this EVERY time!!! GET IT SORTED!!!!

January 17, 2025
Unprompted review
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Rated 1 out of 5 stars

What a joke

What a joke. I fill the truck and van up every single morning with about 80 pounds of diesel. After about 2 or 3 days I checked the stupid card. I made about 4 pounds. .. so let me get this straight I spent about 300 GBP of fuel and rcvd 4 quid. Hahaha. Pathetic. Card went into the bin and cancelled. Wow what a joke !!!!

January 9, 2025
Unprompted review
Rated 1 out of 5 stars

It's all scam these rewards!!

It's all scam these rewards!!! Tried to redeem points and it was declined. The cashier said it the points cannot be redeemed as they are promotional points worth £20!!! So avoid this scam where these kind of retailers cone you by giving points etc etc....its all scam!

January 4, 2025
Unprompted review
Rated 1 out of 5 stars

Appalling rewards card.

Points not allocated. Customer services not listening. Purchased more fuel in 2024 than 2023, received at least 50% less points, despite subscribing to offers.
Redeem your points and don't bother with this appalling rewards card.
They should be referred to the consumer association.

December 5, 2024
Unprompted review
Rated 1 out of 5 stars

BPme Rewards is A TOTAL SCAM an absolute rubbish scheme with rubbish…

Absolute rubbish scheme with rubbish customer services based in South Africa - I called them in a last effort to find out why points were not being added to my card.. laterly 2 days ago on Sunday when I bought 30 litres from Caversham BP. THIS HAS HAPPENED SO MANY TIMES >> ARE THE EMPLOYEES STEALING THE POINTS OR SOMETHING ?? ANYWAY BP REWARDS IS A TOTAL SCAM

November 24, 2024
Unprompted review
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Rated 1 out of 5 stars

Absolutely rubbish rewards card

Absolutely rubbish rewards card. I never get any points when I fill up at BP with petrol as it doesn't credit my card with any credits.
Not worth having, will not bother to use in the future as a waste of time.

November 20, 2024
Unprompted review
Rated 1 out of 5 stars

DON'T WASTE YOUR TIME

DON'T WASTE YOUR TIME. RUBBISH OVERPRICED OFFERS & NON-EXISTANT CUSTOMER SERVICE WHO NEVER RESPOND OR GET BACK TO YOU. PLS BP JUST STOP WHAT YOU ARE DOING> THE WORLD DOES NOT NEED BP> THEY SHOULD BE ASHAMED OF THEMSELVES WITH THEIR HISTORY OF WILDLIFE & ENVIRONMENT DAMAGE> PLS JUST STOP EVERYTHING THAT YOU DO & GO & DO SOMETHING REWARDING FOR OUR PLANET. WE JUST WANT TO CANCEL PLS NO MORE OVERPRICED 1.50 SILLY OFFER EMAILS

November 17, 2024
Unprompted review
Rated 1 out of 5 stars

App fails constantly.

App fails constantly.
Try logging in again and it tells you you are already registered - thats why I am trying to login rather than Register! For a giant company this is embarassing

November 14, 2024
Unprompted review

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