What an amazing experience with a Truely professional service. BQ Watches are a cut above. Amazing customer service from start to finish. I have complete faith in this company. They are simply awesom... See more
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74-76 Watling Street, WD7 7NP, Radlett, United Kingdom
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Provided great service to sell my Watches’s.

Reply from BQ Watches
I had a great experience at Bqwatches thanks to Nadia and David. They were both lovely, welcoming, and highly professional from the moment I arrived. Their knowledge and excellent customer service made the visit enjoyable and stress-free. Thank you both for such outstanding service!

Reply from BQ Watches
Really easy business to deal with and great service

Reply from BQ Watches
Quick, efficient. A solid offer made and paid the same day the watch was received by them. Thank you!

Reply from BQ Watches
It was a pleasure dealing with Darren and his team. They were very professional and helpful. They are very honest from start to finish. They were very fair with the price they offered for my Rolex and funds were transferred straight away with no fuss. Definitely be dealing with them again in the future.

Reply from BQ Watches
Easy to deal with. Took a long time to sell my watch but got there in the end. After sale was quick and professional.

Reply from BQ Watches
Trust this seller! Watch was exactly as described with fast follow up, next day shipping, and very reasonable negotiations. 10/10.

Reply from BQ Watches
I just purchased a watch from Ilda at BQ Watches and the whole experience was amazing. She was really helpful from start to finish. Would definitely recommend!

Reply from BQ Watches
Thank you Hilda for taking such good care of us , as recommended by our former, now retired, watch curator.
We received excellent service, with care and attention to detail. The watch was very well packaged and delivered safely and precisely on time.

Reply from BQ Watches
I needed a new battery for my Cartier watch and was quoted almost £300 for a full service and battery from a company in Hatton Garden. They wanted me to take the watch to them and advised that it would be 6 weeks before the watch maket could even look at it.
I took it in to BQ Watches and they put in a new battery and had the watch ready for collection within 24 hrs for £60.

Reply from BQ Watches
Dealing with Ilda was amazing and she is very professional.
Highly recommended 🙏

Reply from BQ Watches
Claire has been great from the moment we walked into the showroom she has made everything so easy a seamless. I will definitely be back for when I get my next watch!

Reply from BQ Watches
First time using BQ Watches and I would happily recommend. Really pleasant experience and great service

Reply from BQ Watches
Excellent service provided by BQ, 2nd watch sold through them both occasions seamless transactions and 1st class service provided 100% 5*

Reply from BQ Watches
Everyone is helpful and kind, always looking for ways to solve the issue. Great company.

Reply from BQ Watches
Took my Breitling Aerospace into BQ earlier this morning to have an extra link put in to the watch bracelet. I was greeted with a coffee from a lovely lady (sorry, can't remember your name !) and then Emma took my watch to install the extra link which she did while I waited, about 15 minutes - thank you Emma.
Great service from a lovely, professional group of people, whom I can't recommend highly enough.
Thank you.
Stephen

Reply from BQ Watches
Smooth and no hassle transaction.
Very good communication from start to finish.

Reply from BQ Watches

Reply from BQ Watches
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