It was wonderful to view the beautiful items, I was displeased at the amount of time it took to find the one specific item I had originally in my cart, which when I returned was no longer in the cart!... See more
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Review summary
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Reviews shaping this summary
I seemed to do alright in ordering the item I wanted, but I have never received a receipt of any kind, and that it might be on its way.
When the item is expensive, do you have to tack on another $20. The items are always very nice, but the extra money is high.
Bradford offers beautiful products collectible items. I do think their prices can be a bit too high, however.
Company details
- #72 of 80 best companies in Association or Organization
Information provided by various external sources
The Bradford Exchange is the definitive shopping destination for unique gifts, original fine jewelry designs, extraordinary collectibles, artful apparel, home decor and more wonderful items not found elsewhere. We cordially invite you to shop our site. Whether you are looking for meaningful gifts or a special something just for you, we hope you will be surprised and delighted with what you discover.
Contact info
United States
- bradfordexchange.com
3.9
Great
147K reviews
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I've ordered many things from the…
I've ordered many things from the Bradford Exchange and have been happy with everything I've ordered.
July 22, 2026
Easy to find items and make payments.
July 22, 2026
The Bradford Exchange is a wonderful
The Bradford Exchange is a wonderful, customer friendly company w quality products. They stand behind their guarantee. I have been doing business w them for years and will continue to do so in the future.
July 22, 2026
Love the rings they are so pretty
July 22, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
first time i,m buying this God…
first time i,m buying this God Christian buckle so far yall seam good
July 22, 2026
Reply from Bradford Exchange
Hello, Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. – Chelsea
I dont like to be automatically be…
I dont like to be automatically be enrolled with every two figures and not know that till after my purchase i want the purchase and that it not nice to do to people
July 22, 2026
Reply from Bradford Exchange
Hello, I am sorry for the misunderstanding! This collection is advertised as a subscription. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
I buy stuff of your things on your site…
I buy stuff of your things on your site or by mail. You guys have great stuff.
I have family and friends that buy from you also. Everyone is pleased what they buy.
July 21, 2026
Reply from Bradford Exchange
Hello, I am sorry for your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Veteran coin
My experience with this company was pleasant. I order some coins to celebrate my husband’s veteran status but didn’t complete the collection of nine coins. Thanks
February 28, 2026
Great quality merchandise
Great quality merchandise. Easy ordering. Flexible payments. I've loved everything I've ordered!!
July 22, 2026
Order expected not to arrive on time
July 21, 2026
Reply from Bradford Exchange
Hello, I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Ordering was easy
Ordering was easy and I have purchased items from Bradford in the past and they have always been high quality. They can be pricey so I appreciate the sales.
July 21, 2026
The offers for free shipping and the…
The offers for free shipping and the extra cash off and then diverting me to another site is a horrible affiliate program and not appreciated. I actually now don’t trust the order I just placed.
July 21, 2026
Reply from Bradford Exchange
I am sorry for the misunderstanding of our Rewards Program! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Great products and being able to split…
Great products and being able to split total into payments with no interest is great. My only complaint is upon checkout the amount listed came up higher once I ordered it. Sure did not like that!
July 21, 2026
Best purchase
My husband and I have purchase 250th anniversary coins, as well as jewelry. Mesmerizing pieces and superb quality. Impressive.
July 11, 2026
Reply from Bradford Exchange
Hello, I am sorry for your experience! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Past experience.
July 21, 2026
Great Location for Personal Ideas
I was pretty sure what I wanted to purchase. It was easy to find on the website, and the order was easy to place. Part of Christmas is out of the way.
July 21, 2026
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