Bradleysfish Reviews 869

Amazing service.I have placed an order on Thursday and it was delivered by DPD at 12.30pm on Friday. Fish was very well packaged. Fantastic company!

Some of the best frozen seafood I’ve ever had! Delivery and service is always impeccable, it makes my day when I receive a Bradley’s Fish delivery!

When i received reply i sent email to explain i didn't have order number as thus was irdered in april and on my phone so been deleted i told them i had complained to there customer service so they should have a record of this complaint this was on the 7th july but had no response. Sadly to say but my last order was not to usual standard spent over £80 and most if the order uneatable whiting rubbery and chewy plaice small and filleted terrible just defrosted the pollock full of worms will not be ordering again i asked if they had changed supplier they wouldn't say so ordered elsewhere im afraid so dissatisfied.

Delivery was on time. Packed exceptionally well and price was within my budget. Will definitely purchase again. Thank you

I used to trust only fish at the market but an accident made me do fish shopping online and I am so pleased to choose Bradley fish It's seafood is class 1 quality and so well packed in box with dry ice. Now I can't wait to cook my favourite South East Asian seafood cuisines .

Having used Bradleys for years, I will not longer buy anything from them. We ordered a kilo of kippers, sold in a bag and they are AWFUL! Goodness knows how old they are, but hardly any flesh on them, dry and with an 'over-ripe' taste. So bad were they, we have thrown half of them away! We also ordered jellied eels which came in a pot of water not jelly and when I complained, they said they have it on the website that if they have been frozen (and defrosted) en route to put a hole in the lid and put in a microwave and then let cool! The jelly will reform, they said. Really? A weird way to sell jellied eels. I would never, ever recommend this company, in my opinion their quality has gone down over the years and there are now plenty of other fish providers to choose from. But, if you do order from this company make sure you read all the small print.

Quality fish, perfectly packaged, carefully delivered - the best fish supplier in the UK I am a food blogger and swear by their produce

The most amazing fish I have ever cooked! Restaurant standards and so incredibly tasty! Will be buying form Bradley’s again and again!

I have been using Bradley’s Fish for some time, their fish is always amazing, such good quality. Deliveries are always on time and arrive in perfect condition. I will be using them for many years to come. Fantastic fish.

The best quality seafood I've ever had. Superb. Well packaged and super fast delivery too. I won't go anywhere else for my seafood now. Great value and fantastic customer service. Five stars ⭐⭐⭐⭐⭐

Since my first order from Bradley’s I’ve never shopped any where else for my seafood. Excellent quality produce, excellent delivery service - being both reliable and super fresh.
Highly recommend to any one that hasn’t ordered from Bradley’s before should do so ~ I promise you won’t be disappointed xx

The fish was delivered fast and fresh and the contents was in excellent condition.. fish 8s fantastic quality and I can highly recommend them 😁👌

2 star review left as some goods ok, others sadly not.

I have used Bradley’s previously and been very happy with the service and products, sadly the last order for 6 items, had 2 items which only had 2 months shelf life left, which for bulk items of frozen goods is for me too short.
The other items did have over 6 months on them.
On my previous order the frozen goods had between 9 and 18 months shelf life.
On contacting the firm I was told they were having to source from different places to maintain prices, sadly if this means short shelf life for the products I won’t be buying from them again.

Avoid them. I was order Turbot skin fillet on Friday 16th around 10:00am, I have paid for Saturday delivery.
It arrived to me after 3 days on Monday 19th. The fillet was defreeze, courier company kept it without a freezer for over 2 days.
Instead of fresh frozen Turbot I have spoiled smelly fish. Customer service didn't reply to my complaint.

[Order #338778] (13/12/2022)
I did have an issue with delivery in that the items didn't arrive on the chosen date but it was the week before Xmas and it was a very busy time. The items were still frozen and of good quality despite arriving a day later than I had requested. One item was missing but Eileen was helpful and refunded me for that without hesitation. I am sorry I couldn't give 5 stars because of the delivery issues which I accept was the couriers but I have to base my review on the whole experience. Overall happy (hence 4 star) and I would order again. I have ordered before from Bradleys and there was no issue with my order on that occasion so it was down to ordering at a very busy time of the year and issues with the courier

Jellied eels arrived frozen with seals popped open. I ordered 2 packs of brown shrimp and only 1 arrived.
Was informed I was lucky to get my part order as it is manic this year and they are finding it hard to cope. Courier blamed for the frozen eels. Told to heat jelly in microwave and leave in fridge to set it to normal.Very bad service. I would have liked a complete new order. Not just a refund for the shrimp.

Fish delivered on time and was notified when delivered no strange o’ders were found crab was kept contained and safe no defaults everything ordered has arrived and will definitely be ordering from them again . Fish tasted excellent

My first time venturing to Bradley’s! I didn’t know what to expect as I needed particular fish and after googling Bradleys popped up. As I walked in the industrial plastic hanging entrance I was shocked with the amount of fish from all over the world that was on offer! I hadn’t a clue what I was to choose for my dinner party now that I had so much choice! After feeling confused clearly the expression on my face said it all! Cue SUPER WENDY!! I took her name as she genuinely was one of the most helpful, respectful and amazing people I have ever had serve me in any place anywhere!! So thank you for your help once more and I will certainly be back again!!