Bradleysfish Reviews 869

TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

If you want excellent service the freshest fish look no further than Bradley’s I’ve been using them for years and they are top notch. Lovely customer service and the best Jellied eels around!

Rated 2 out of 5 stars

Marinated butterflied king prawns. Nowhere near as delicious as the last ones that I ordered. The last ones came in nicely packed 500g boxes with separate sleeves. These came in 1kg plastic bags all c... See more

Rated 1 out of 5 stars

Big issue with one of the drivers parking outside our house. Van is smelly as if never cleaned. At one stage he had fish in there from Saturday afternoon until Monday morning and the van is... See more

Rated 3 out of 5 stars

Haddock loin's, really nice fish when thawed but people need to be aware thawing 3 pieces of loin produced 175ml of water ! That's equivalent 135grams in weight in my book that's a lot to pay for wat... See more

Company details

  1. Online Food Ordering Service

Information provided by various external sources

Bradley's are a 3rd generation family business, who deliver the finest frozen fish to your door. Free delivery on orders of £70 or more.


Contact info

3.0

Average

TrustScore 3 out of 5

869 reviews

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No history of asking for reviews

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Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Inconsistent.

Marinated butterflied king prawns. Nowhere near as delicious as the last ones that I ordered. The last ones came in nicely packed 500g boxes with separate sleeves. These came in 1kg plastic bags all clumped together difficult to separate and messy. The prawns are not king sized and very dry with no flavour. These are a different supplier they are not the Thai Star butterfly marinated prawns that I was led to believe they were. Very disappointed will not be purchasing again. Order Number 332722

August 6, 2022
Unprompted review
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Rated 1 out of 5 stars

Doubt the fish is fresh

Big issue with one of the drivers parking outside our house. Van is smelly as if never cleaned.

At one stage he had fish in there from Saturday afternoon until Monday morning and the van is not refrigerated. Still have smelly fish liquid leaking out onto the road.

Doubt very much your fish is fresh, and can quite understand how some of the other reviewers get food poisoning.

Clearly a company that cares very little about the general public, or at least hires drivers that don’t care

I would give them a miss and go elsewhere

July 29, 2022
Unprompted review
Rated 5 out of 5 stars

Good old fashioned customer service…

As a massive foodie I order from lots of specialist food suppliers online, and I have to say Bradley’s are by far the best company I deal with. The range is fantastic, especially as I look to recreate a lot of recipes that require exotic ingredients, and the customer service is literally second to none. Delivery always takes me by surprise it is so quick, but most of all, they ‘care’. I have had cause to speak to them both over the phone and by email and, on both occasions, the advice and genuine desire to please are what is so sadly missing from so many businesses today. I cannot praise highly enough.. Everything is great quality, but special shout for the Blazing Shrimp, I can recreate the Shrimp Tacos I miss so much when I’m not in Florida to a tee!! The rock lobster is also the best I’ve bought… congrats on a great job Bradley’s…

July 26, 2022
Unprompted review
Rated 2 out of 5 stars

Terrible customer service - fish ok

Ordered fish to be delivered on Thursday but did not arrive. Rang Bradleys to be told that my order hadn't been processed but never mind we can get it to you tomorrow. I advised them that I had ordered it to be delivered on Thursday as I was working from home that day and would not be around to take the order on Friday, they agreed to send it to me Saturday am as I was going out pm. Received a text Saturday morning to say that it was not going to be delivered until the afternoon, rang Bradleys once again who were very unhelpful and told me that in future I should use a local fish monger. Saturday was a very hot day and I had to go home early from the event I was at to take my order in which had been left outside, I don't think that I will use this company again

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

QUALITY FRESH FISH

Having bought from this Company before I can say that the quality, freshness, selection,service & price are all 5* & I would highly recommend Bradleys as a great company to buy your fish from,

July 2, 2022
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Rated 5 out of 5 stars

Not a big fresh fish buyer

Not a big fresh fish buyer, but have used Bradleysfish a few times over the past couple of years.
Best buy for me personally are the range of prawns, King Prawns are fantastic, never had a supermarket buy that compares to them in terms of quality or taste.
If you want to buy fish or seafood, look no further than these guys. 5/5

April 15, 2022
Unprompted review
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Rated 3 out of 5 stars

Haddock loin's

Haddock loin's, really nice fish when thawed but people need to be aware thawing 3 pieces of loin produced 175ml of water ! That's equivalent 135grams in weight in my book that's a lot to pay for water ! A really good product spoilt by over freezing. Bradleys need to look at this supplier it's a real shame, puts me off buying anything else frozen from them.

March 10, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent Service

Fast delivery, on time and very well packed and still 100% from swordfish steaks. Excellent quality fish and good value. We have ordered twice now and both deliveries have been excellent.

March 3, 2022
Rated 1 out of 5 stars
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Reply from Bradleysfish

You fail to add the reason why you never received your order, you are in Northern Ireland and we only deliver to mainland UK. You were advised of this at the time and your payment was refunded to you

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