Bradleysfish Reviews 869

TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

If you want excellent service the freshest fish look no further than Bradley’s I’ve been using them for years and they are top notch. Lovely customer service and the best Jellied eels around!

Rated 2 out of 5 stars

Marinated butterflied king prawns. Nowhere near as delicious as the last ones that I ordered. The last ones came in nicely packed 500g boxes with separate sleeves. These came in 1kg plastic bags all c... See more

Rated 1 out of 5 stars

Big issue with one of the drivers parking outside our house. Van is smelly as if never cleaned. At one stage he had fish in there from Saturday afternoon until Monday morning and the van is... See more

Rated 3 out of 5 stars

Haddock loin's, really nice fish when thawed but people need to be aware thawing 3 pieces of loin produced 175ml of water ! That's equivalent 135grams in weight in my book that's a lot to pay for wat... See more

Company details

  1. Online Food Ordering Service

Information provided by various external sources

Bradley's are a 3rd generation family business, who deliver the finest frozen fish to your door. Free delivery on orders of £70 or more.


Contact info

3.0

Average

TrustScore 3 out of 5

869 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very good quantity

Very good quantity. Good packaging. Fast and smooth delivery. Everything as expected

January 9, 2022
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

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Rated 1 out of 5 stars

ROCK HARD

KIPPER FILLETS 2 PER PACK. APSOLUTELY DISGUSTING AND INEDIBLE, HAD TO BIN THEM. HOW CAN THESE BE FRESH FROM THE SEA THEY HAVE PREVIOUSLY BEEN FROZEN. COOKED FOR 6 MINUTES UNDER THE GRILL, THEY JUST TURNED ROCK HARD. COMPLETE WASTE OF MONEY. ORDER NUMBER 323200

January 9, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing!!

We received the order on time, the expected date, very well packaged.
The fish /seafood were stunning and we highly recommend Bradleyfish! You have one new customer!

January 8, 2022
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Rated 5 out of 5 stars

I have made a few orders now and I have

I have made a few orders now and I have never been disappointed, its easy to order and you can choose your delivery date, we love making korean dishes and bradleys has always got what I need. Packaged really well and great communication.
The clams are amazing, I will not go anywhere else for my fish and sea food

January 7, 2022
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

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Rated 5 out of 5 stars

On time delivery

On time delivery
Great products. Thanks.

January 7, 2022
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Rated 5 out of 5 stars

I ordered whelks and cockles last year

I ordered whelks and cockles last year, they was absolutely delicious. I ordered again and was not disappointed. I could eat the whole kilo in one go.

January 7, 2022
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Rated 1 out of 5 stars

Nearly two hours late and when I called…

Nearly two hours late and when I called the woman on the phone who said she was management was nothing but rude at three twenty four delivery will be four hours late

January 5, 2022
Unprompted review
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Reply from Bradleysfish

Not quite how the conversation went, and I wasn't rude, delivery times are just guide lines, your first call was when the delivery was 10 minutes late. Couriers companies are still very busy I tried to explain that anything could of happened and that it was still out for delivery, but you seemed not to accept that. DPD will be in touch with you to let you the what has caused the delay

Rated 4 out of 5 stars

Excellent Quality

Delighted with purchase and excellent delivery. Will definitely use Bradley’s fish in the future.

January 3, 2022
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

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Rated 3 out of 5 stars

Nice but not as good as expected

I bought 800g of King Scallops as my usual provider was out of stock. Bradleysfish claimed their scallops were “much larger than regular scallops. Wild-Caught in the United States, they are some of the best King Scallops we’ve seen” unfortunately, I would say only 1/2 the pack were what I would consider “Much Lager” a ¼ were Large and the rest were normal sized.

They were nice quality and very tasty but I had to serve much smaller scallops than I was expecting which took the shine off the dish.

January 2, 2022
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Reply from Bradleysfish

Hi sorry you were unhappy with the scallops. The scallops are graded in size stated so there can be a big variation.

Rated 5 out of 5 stars

Amazing quality

Amazing quality. Will definitely recommend.

January 2, 2022
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

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Rated 5 out of 5 stars

Excellent

Excellent, I will be ordering again soon 👍

December 31, 2021
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Rated 5 out of 5 stars

Wry happy with the delivery

Wry happy with the delivery, fish and package
Will recommend is perfect thank you

December 31, 2021
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

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Rated 5 out of 5 stars

Excellent service and produce

I have been getting fish from Bradley’s since we first went into lockdown, and the service and produce have always been excellent. I will definitely continue to use them.

December 8, 2021
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Reply from Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Rated 2 out of 5 stars

So far tried the scampi

So far tried the scampi, a waste of time, glace is over 50%, poor value.

December 8, 2021
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Reply from Bradleysfish

very sorry you are unhappy with the product we state that the gross weight is 454g and the net is 295g as stated on the product

Rated 1 out of 5 stars

Bones in filleted fish.............

Bones in filleted fish.............. Ordered 2 x 1kg bags of sardine fillets, a fillet is a fleshy piece of meat without bone yes? Every single one had rows of small bones down either edge, therefore these are NOT fillets. At £7.95 per kilo and £9.95 delivery this is a total ripoff!!!

December 8, 2021
Unprompted review
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Reply from Bradleysfish

Hi, It would of been nice if you had of given us a chance to respond to your email rather that put this review on at the same time as you emailed me. The definition you have give me is of chicken not fish.
A sardine is a very bony fish and we don't say it is boneless
"Because fish fillets do not contain the larger bones running along the vertebrae, they are often said to be "boneless". However, some species, such as the common carp, have smaller intramuscular bones called pins within the fillet. The skin present on one side may or may not be stripped from the fillet."

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